Contact Center Scheduler jobs in Costa Mesa, CA

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Contact Center Representative-OB2
  • Dental Implants GPS - REMOTE
  • Point, CA FULL_TIME
  • We are looking for a highly motivated contact center agent who is motivated by helping people change their lives and being highly compensated for it! If you have a passion for self development, are of a growth mindset, and have an unstoppable drive to be a top performer then you are a great fit for our team.

    What we offer:

    • Fully Remote Position
    • Schedule: Monday - Saturday 7:30am - 3:30pm. Two Saturdays per month.
    • Hourly wage: $22 - $24 per hour plus bonus.

    What we do

    When patients first come to our practice they are broken. They feel that their confidence and self esteem has left them and their life is severely impacted. We meet them where they are at and bring them to a place of confidence, joy, happiness and their overall life improves! we do that by restoring their smile in one day with the GPS procedure.

    Some of your duties may include:

    • Managing a book of business
    • Inbound, and outbound calls
    • Exemplifying an emotionally intelligent call
    • Creative texting campaign
    • Making 100 OBC's per day
    • Run and submit weekly reports
    • Learn and perform a specific sales model
    • Debrief calls to stay on top of call quality
    • Convert at 20% or higher
    • Track and interperate KPI's

    We offer a competitive salary with a great bonus structure. We pride ourselves on working hard to provide help to our patients and communities, for that reason we offer an outstanding benefit package including medical insurance benefits, paid vacation, paid holidays and 401k contributions.

  • 1 Month Ago

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Contact Center Representative
  • Animal Dermatology Group Inc
  • Newport, CA FULL_TIME
  • DescriptionAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. AD...
  • 1 Month Ago

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Contact Center | CTI Concepts
  • TestingXperts
  • Newport, CA FULL_TIME
  • Company DescriptionWe are directly work with Infosys.Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 198,000 employees. From a capital of US$ 250...
  • 1 Month Ago

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Contact Center Training & Quality Manager
  • WSP USA
  • SCENIC AVE, CA OTHER
  • This Opportunity WSP is currently initiating a search for a Full-Time Contact Center Training & Quality Manager . This position will be based out of Costa Mesa, CA. The Training & Quality Manager is r...
  • Just Posted

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Member Contact Center Rep 1
  • Nuvision Federal Credit Union
  • Huntington, CA PART_TIME
  • The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web...
  • 7 Days Ago

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Contact Center Quality Assurance and Training Manager
  • WSP Global
  • Costa Mesa, CA FULL_TIME
  • This Opportunity WSP is currently initiating a search for a Full-Time Contact Center Quality Assurance and Training Manager. This position will be based out of Costa Mesa, CA. The Quality Assurance (Q...
  • 2 Days Ago

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0 Contact Center Scheduler jobs found in Costa Mesa, CA area

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Surgery Scheduler
  • TTF
  • Irvine, CA
  • Job Description Job Description TTF is recruiting a Surgery Scheduler for a large healthcare organization in Irvine, CA....
  • 4/25/2024 12:00:00 AM

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Surgery Scheduler
  • CARE ALLIANCE SERVICES LLC
  • San Juan Capistrano, CA
  • Job Description Job Description Our Orthopaedic Surgeons in Orange County, California seeking a motivated individual wit...
  • 4/25/2024 12:00:00 AM

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Scheduler
  • PMA Consultants Careers
  • Los Angeles, CA
  • Job Description Job Description Position Summary PMA is seeking a scheduler with at least 10 years of experience to supp...
  • 4/24/2024 12:00:00 AM

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HYBRID - SCHEDULING ANALYST AND CONTENT SPECIALIST
  • Uc Irvine Health
  • Irvine, CA
  • HYBRID - SCHEDULING ANALYST AND CONTENT SPECIALIST - 67911-1A Updated: Apr 19, 2024Location: Irvine-CampusJob Type:Depar...
  • 4/23/2024 12:00:00 AM

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Project Scheduler
  • The Johnson Group Inc.
  • WE ARE HIRING: Project Scheduler in Nashville, TN Position: Project Scheduler Office Location: Nashville, TN Our company...
  • 4/23/2024 12:00:00 AM

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Appointment Scheduler
  • Unified Protective Services
  • Hawthorne, CA
  • Job Description Job Description Join a competitive telemarketing team. Minimum 6-months Outbound Telemarketing / Tele sa...
  • 4/23/2024 12:00:00 AM

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Surgery Scheduler
  • Johnson Service Group
  • Irvine, CA
  • Job Description Job Description Johnson Service Group (JSG) has an immediate opening for Surgery Scheduler in Irvine, Ca...
  • 4/22/2024 12:00:00 AM

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Surgery Scheduler
  • Retina-Vitreous Associates Medical Group
  • Los Angeles, CA
  • Job Description Job Description The Surgery Scheduler is responsible for scheduling surgeries for assigned Physician(s)....
  • 4/22/2024 12:00:00 AM

Costa Mesa (/ˌkoʊstə ˈmeɪsə/) is a city in Orange County, California. Since its incorporation in 1953, the city has grown from a semi-rural farming community of 16,840 to a primarily suburban and edge city with an economy based on retail, commerce, and light manufacturing. The population was 109,960 at the 2010 United States Census. Costa Mesa is located 37 miles (60 km) southeast of Los Angeles, California, 88 miles (142 km) north of San Diego, California and 425 miles (684 km) south of San Francisco, Costa Mesa encompasses a total of 16 square miles (41 km2) with its southernmost border only...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$51,307 to $71,516
Costa Mesa, California area prices
were up 3.0% from a year ago