Contact Center Scheduler jobs in Berkeley, CA

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

O
Scheduler
  • Overaa Construction
  • Richmond, CA FULL_TIME
  • Job Description:


    GENERAL SUMMARY OF DUTIES:

    Overaa is a leading Bay Area general contractor specializing in a variety of market sectors including commercial, education, life science, municipal infrastructure, industrial, energy, healthcare, and transportation. Overaa is a well-established company with a team of highly skilled, self-performing craftspeople and a family vibe. Overaa was ranked a Bay Area Best Places to Work seven years in a row and outperforms industry benchmarks in compensation and benefits.

    Equipment Team Responsibilities

    Provide construction scheduling services for a confidential client in the East. Scheduler shall attend all OAC meetings and other meetings as directed by Overaa.

    The Scheduler is responsible for building and updating schedules, daily, weekly, and monthly, including time impact analyses (TIA’s) as scopes of work are added to the project, and to provide updates to key team members on the progress of project completion. Weekly look ahead schedules, Overaa’s finish early tracking log will be prepared and submitted to Overaa’s PM weekly by noon on Friday’s.

    The Projects use cost loaded scheduling which must interface with project billing and Construction activities. Scheduler will implement the cost loaded schedule.

    Communicate schedule status and proactively communicate expectations early and often to avoid delays and on a regular basis via formal and informal meetings and reports.

    Assist project manager with change orders by providing schedule analyses of schedule impacts. Scheduler will prepare schedule analyses to demonstrate the effect of proposed changes to the schedule.

    Assist project managers with schedule planning, coordinating tasks, and monitoring scheduling timeline of scheduled activities. Provide critical path analyses, identify problem areas and help create scheduling solutions.

    Scheduler will use Primavera P6 and the Microsoft Office Suite. Scheduler will coordinate with the Overaa corporate scheduling manager.


    Experience and Skills:

    QUALIFICATIONS:

    Knowledge, Skills and Abilities attributes to be successful in the job:

    • Core Values: exhibits company core values.
    • High level of professionalism.
    • Ability to work collaboratively with others in a team environment.
    • Consistent attention to detail and accuracy.
    • Strong written, verbal and interpersonal communication skills.
    • Takes initiative to understand all aspects of what needs to be done to complete an assignment, going beyond strict translation of what has been said.
    • Self-starter.
    • Learning attitude.
    • Results orientated.
    • Proficient in Internet and E-mail applications.
    • Works well with numbers.
    • Planning/Organization/Time Management

    • COMPUTER SKILLS PREFERRED
    • Strong skills in the following Software
      • Advanced level- Microsoft Word/Excel/Project
      • Bluebeam/Adobe
      • Access Data Base
      • P- 6

      The anticipated salary range for this position is $ 80,000 to $120.000 per year. This does not include bonus compensation or other benefits such as health, disability, life, retirement, or other benefits which may impact total compensation. The actual offered salary to a successful candidate will be dependent on several factors that may include but are not limited to skill set, experience, education, qualifications, and location. This salary range is subject to future modification.

      Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By clicking "Send" below, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives, or maintains for the business purposes identified above.


      Job Benefits:

      As part of our on-going commitment to our employees, we offer extremely competitive and comprehensive benefit packages.

      • Competitive Salary
      • Incentive/Bonus Plans
      • Medical Insurance/Pharmacy Coverage
      • Dental/Vision Insurance
      • Flexible Spending Accounts
      • Employee Assistance Program
      • Pre-Tax Child/Elder Care
      • Life Insurance/Long Term Disability
      • 401(k)/Profit Sharing
      • Paid Holidays and Paid Time Off Benefits
      • On-site gym and wellness program
      • Corporate Philanthropy
      • - Overaa Cares Program
      • Professional Training - Continuous Improvement Program

      Equal Opportunity Employer:

      Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

      From: Overaa Construction

  • 21 Days Ago

F
Scheduler
  • Falck Northern California
  • Alameda, CA FULL_TIME
  • Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US sin...
  • 12 Days Ago

F
Scheduler
  • falcknc
  • Alameda, CA FULL_TIME
  • Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US sin...
  • 16 Days Ago

P
P6 Scheduler
  • PTS Advance
  • Richmond, CA FULL_TIME
  • PTS Advance is looking for a P6 Scheduler with solid mechanical background and refinery experience for an immediate need in Richmond, California. This is a long term contract, 40 hour work week plus o...
  • 1 Day Ago

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Production Scheduler
  • NATIONAL BEVERAGE CORP
  • Hayward, CA FULL_TIME
  • Shasta Beverages is seeking a Production Scheduler who will oversee all aspects of production scheduling, procurement, and inventory management to ensure the timely, cost effective replenishment of fi...
  • 9 Days Ago

A
Appointment Scheduler
  • Altais Health Solutions
  • Oakland, CA FULL_TIME
  • About Our CompanyAt Altais, we're looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, pa...
  • 15 Days Ago

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0 Contact Center Scheduler jobs found in Berkeley, CA area

N
Scheduler
  • NES Fircroft
  • Martinez, CA
  • Contract: Long Term Location: Martinez, CA Pay: Market Rate Benefits: Yes Are you looking for an exciting opportunity in...
  • 3/28/2024 12:00:00 AM

P
Scheduler (00277)
  • PMA Consultants Careers
  • San Francisco, CA
  • Job Description Job Description Position Summary The PMA Northern California office delivers high-quality services and e...
  • 3/28/2024 12:00:00 AM

H
Scheduling Specialist
  • Human Longevity, Inc.
  • San Francisco, CA
  • Tasks and Responsibilities Welcomes staff, guests and customers by greeting them professionally, in person or on the tel...
  • 3/28/2024 12:00:00 AM

T
Authorization Coordinator and Surgery Scheduler
  • The Buncke Medical Clinic
  • San Francisco, CA
  • Job Description Job Description This is *not* a remote position. POSITION SUMMARY: Position is responsible for obtaining...
  • 3/28/2024 12:00:00 AM

I
P6 Scheduler
  • IJC Staffing LLC
  • Martinez, CA
  • Job Description Job Description Responsibilities • Experience with field experience and has been involved with coordinat...
  • 3/27/2024 12:00:00 AM

S
Scheduler
  • Skyline Construction
  • San Francisco, CA
  • Job Description Job Description Skyline is Building Better Together Come join us at Skyline Construction, a leader in co...
  • 3/26/2024 12:00:00 AM

S
Production Scheduler
  • Steel Manufacturing Company
  • Concord, CA
  • Job Description Job Description SUMMARY Position is responsible for planning and scheduling products and materials throu...
  • 3/25/2024 12:00:00 AM

P
Scheduler (00277)
  • PMA Consultants Careers
  • San Francisco, CA
  • Position Summary The PMA Northern California office delivers high-quality services and encourages team activities and co...
  • 3/25/2024 12:00:00 AM

Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-century Irish bishop and philosopher George Berkeley. It borders the cities of Oakland and Emeryville to the south and the city of Albany and the unincorporated community of Kensington to the north. Its eastern border with Contra Costa County generally follows the ridge of the Berkeley Hills. The 2010 census recorded a population of 112,580. Berkeley is home to the oldest campus in the University of California system, the University of California, B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$56,424 to $78,658
Berkeley, California area prices
were up 4.5% from a year ago