Contact Center Sales Coach jobs in Oakland, CA

SHARKS SPORTS & ENTERTAINMENT

SAP Center • Tech CU Arena • Sharks Ice

Position Summary:

Primary goal is to develop/expand the game of Curling at Oakland Ice Center. To provide all customers the history and technical aspects of the game of Curling. Teach specific skills and strategies to help facilitate the growth and level of experience. Ensure the game is enjoyable and rewarding for all.

Shift Information:

• You must be available to work 2/3rds of the scheduled events for each month including weekends and some holidays.

Essential Functions:

• Develop lesson plans to appropriate skill level.
• Be familiar with fundamental and advance techniques of curling curriculum.
• Prepare and keep class attendance records up to date.

• Be prompt and on time for assignment.

• Assist with class lesson setup, including getting out equipment.

• Meet and exceed customer expectation. Classes should be fun, friendly and organized.

• Keep participants active and vary maneuvers.
• Develop positive relationships with customers.

• Ensure all students receive equal amount of instruction.

• Keep students informed of curling competitions and activities.

• Encourage new enrollment and promote re-enrollment in Sharks Ice Curling.

• Keep up to date with the latest curling rules and trends.

• Follow all rink rules, policies and procedures.

• Know emergency procedures for equipment and evacuation of building.
• Be available for curling classes, leagues, and special events with advance notice.
• Work closely with Oakland Ice Center Participant Development Manager to ensure all aspects of the scheduled function are completed.
• Ensure the overall cleanliness of Oakland Ice Center and its Equipment.
• Perform additional duties as required.

Qualifications:

• Must be able to wear SSE assigned uniform during all shifts
• Ability to work various shifts, weekends, possibly holidays, and late nights.
• Possesses a working knowledge of curling.
• Works well with youth and adults.
• Knowledge of Sharks Ice Curling and other local curling programs.
• Ability to stand and walk for extended periods of time. Bending, stooping, twisting, lunging, and lifting of up to 45 pounds may be required.

What We Offer:

• $20.00/hour

• $200 employee referral bonus for each friend hired
• 30% discount in the Sharks Pro Shop
• Food and beverage discount at SAP Center, TechCU Arena, and Stanley's
• 4 free Barracuda tickets to each game
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Pet Insurance

• Free employee parking
• Fun environment

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications- in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Sharks Sports and Entertainment is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.