Contact Center Sales Coach jobs in Nevada

Contact Center Sales Coach designs sales training materials on company products, business practices, and contact center practices. Coaches and motivates the contact center staff to meet targeted sales goals. Being a Contact Center Sales Coach supports evaluating sales performance and product knowledge. May require a bachelor's degree. Additionally, Contact Center Sales Coach typically reports to a manager or head of a unit/department. The Contact Center Sales Coach gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Sales Coach typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Sales Associate III Fashion Show
  • Coach
  • Las Vegas, NV FULL_TIME
  • Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

    Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.


    SALES FLOOR: 

    Understands organizational objectives and makes decisions that align with Company priorities 

    Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team. 

    Creates short- and long-term strategies to achieve personal metrics and performance goals 

    Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity 

    Represents Coach as a brand ambassador 

    Demonstrates Coach’s Selling and Service expectations at all times 

    Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics 

    Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers 

    Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style 

    Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition. 

    Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value. 

    Remains aware and is clearly able to communicate current pricing and promotional strategy to customers. 

    Discusses product features and builds the sale by leveraging cross-selling skills and abilities. 

    Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs 

    Sensitive to customers’ needs and tailors approach by reading cues 

    Attends to the unique and individual shopping needs of each customer. 

    Works with multiple customers simultaneously and breaks away as appropriate 

    Follows up with customers consistently and genuinely to influence/close the sale 

    Flexes personal selling techniques to contribute to overall store financial results 

    Builds lasting and loyal relationships with customers 

    Leverages Coach’s tools and technology to support relationship building and clienteling efforts 

    Creates enthusiasm and positivity for a shared vision and mission 

    Promotes and endorses a team selling environment 

    Fosters an environment of teamwork, trust and collaboration with internal and external customers 

    Remains solution oriented; is adaptable and flexible to changing business and store needs 

    Welcomes feedback and adapts behaviors as appropriate 

    Maintains a calm and professional demeanor at all times

    OPERATIONS: 

    Ensures all daily tasks are completed without negatively impacting service or Coach standards 

    Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner 

    Maintains a clean and tidy selling floor at all times 

    Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures 

    Replenishes inventory on sales floor as needed


    Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor. 

    Supports cash-wrap when needed to process purchases, returns, and exchanges. 

    Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc. 

    Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.

    Competencies required: 

    Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. 

    Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. 

    Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. 

    Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. 

    Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. 

    Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. 

    Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn’t have to finish things before moving on. Can comfortably handle risk and uncertainty.


    Our Competencies for All Employees

    • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
    • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
    • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
    • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
    • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
    • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
    • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

    Our Competencies for All People Managers

    • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
    • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
    • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

    Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

  • 5 Days Ago

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Contact Center Trainer
  • Nevada Health Centers, Inc.
  • Las Vegas, NV OTHER
  • Overview Are you looking for a career to be a part of a great culture of support and growth? Then welcome you made it to the job posting for you! At Nevada Health Centers, we look for people who will ...
  • 22 Days Ago

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Contact Center Supervisor
  • Nevada Health Centers, Inc.
  • Las Vegas, NV OTHER
  • Overview Are you looking for a career to be a part of a great culture of support and growth? Then welcome you made it to the job posting for you! At Nevada Health Centers, we look for people who will ...
  • 22 Days Ago

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Customer contact center
  • IQVIA
  • Las Vegas, NV FULL_TIME
  • Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been ackn...
  • 28 Days Ago

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Member Contact Center Rep 1
  • Nuvision Federal Credit Union
  • Carson, NV FULL_TIME
  • This position is eligible for a sign-on bonus! Contact today to learn more.The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manner...
  • 1 Month Ago

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Member Solutions Specialist - Contact Center
  • Credit Union 1
  • Henderson, NV FULL_TIME
  • Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2022 We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas ...
  • 1 Month Ago

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Trainer/Sales
  • PausumCo LLC
  • Roanoke, TX
  • Job Description Job Description Job Description: Fitness Trainer/Group Fitness Instructor/Full-Time/Part-Time We are see...
  • 3/29/2024 12:00:00 AM

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Trainer/Sales
  • PausumCo LLC
  • Highland Village, TX
  • Job Description Job Description Job Description: Fitness Trainer/Group Fitness Instructor/Full-Time/Part-Time We are see...
  • 3/29/2024 12:00:00 AM

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Sales Trainer
  • (ISSA) International Sports Sciences Association
  • ISSA Needs a Sales Trainer This role will be based out of Phoenix-area sales training center, so the ability to commute ...
  • 3/28/2024 12:00:00 AM

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Field Sales Trainer
  • Hunt's Services
  • Tacoma, WA
  • Hunt's Services is a plumbing, sewer, heating and cooling, electrical, and air quality company located in Fife, WA. With...
  • 3/28/2024 12:00:00 AM

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Sales Trainer
  • Rust-Oleum Corporation
  • Vernon Hills, IL
  • Sales Trainer Location: Vernon Hills, IL Department: Rust-Oleum US Sales Reports To: Sr. Manager, Sales Training Direct ...
  • 3/28/2024 12:00:00 AM

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Sales Trainer
  • Assured Partners
  • Orlando, FL
  • Overview At AssuredPartners, our sales team stands as a formidable pillar of our success. And at the very core of this p...
  • 3/28/2024 12:00:00 AM

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Sales Trainer
  • Loadsmart
  • Chicago, IL
  • ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY? Loadsmart is a growth-stage start-up technology com...
  • 3/28/2024 12:00:00 AM

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Sales Coach
  • Symple Lending
  • Irvine, CA
  • Symple Lending is an innovative fintech company that is at the forefront of transforming the lending industry by empower...
  • 3/27/2024 12:00:00 AM

Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin. Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Sales Coach jobs
$47,230 to $64,907