Contact Center Representative - Outbound jobs in Westfield, MA

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Representative - Outbound jobs

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Contact Center Representative
  • UMassFive College Federal Credit Union
  • Hadley, MA FULL_TIME

  • Position Summary:

    It is the responsibility of the Contact Center Representative to perform a wide variety of duties to support our members with their financial needs. The primary daily duties of the Contact Center Representative include:

    • Providing phone and video-based member service via our Contact Center Telephone Queue and our Interactive Teller Machines (ITM).
    • Conducting financial transactions, Online Banking and Mobile App assistance, Debit Card & Credit Card assistance, loan payments, opening additional deposit accounts, research, reviewing and processing ATM check deposits.
    • ITM (Interactive Teller Machines) balancing and transaction research, maintaining ITM spreadsheets, and monitoring and reporting ITM machine errors.
    • Educating members about products and services that will aid in their financial wellbeing, including financial advisory services and commercial services.
  • 1 Month Ago
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Contact Center Agent I
  • Greenfield Savings Bank
  • Greenfield, MA FULL_TIME
  • Position Title: Contact Center Agent Summary: The Contact Center Agent is responsible for providing unparalleled service to customers via electronic communication channels. This includes but is not li...
  • 1 Month Ago
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Call Center Sales Representative
  • AAA Southern New England
  • West Springfield, MA FULL_TIME
  • Call Center Sales Representative Job Locations US-MA-West Springfield ID 2023-8908 Category Customer Experience Type Full Time Work Schedule Monday-Friday 10am to 7pm; Rotating Saturdays 9am to 1pm Ov...
  • 20 Days Ago
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Appointment Center Representative
  • Fogarty's Home Services
  • Enfield, CT PART_TIME,FULL_TIME
  • Appointment Center Representative Fogarty's Home Services is a family-owned business that is part of a nationwide network of contractors that sets higher standards in the industry. We specialize in ba...
  • Just Posted
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Call Center Representative
  • American Installations
  • South Hadley, MA FULL_TIME
  • Founded in 2013, American Installations specializes in delivering energy efficiency to homes and buildings throughout New England. Our range of cost-effective services focus on increasing comfort and ...
  • 14 Days Ago
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311 Call Center Service Representative
  • City of Springfield, MA
  • Springfield, MA FULL_TIME
  • Position Purpose/Summary Responsible for answering questions, providing information, and requesting services from City departments. Work is performed under the supervision of the 311 Call Center Direc...
  • 30 Days Ago
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0 Contact Center Representative - Outbound jobs found in Westfield, MA area

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Customer Service Representative-Remote
  • The Hartford Financial Services Group, Inc.
  • Hartford, CT
  • CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes wel...
  • 4/23/2024 12:00:00 AM
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Client Service Associate, The Wealth Office
  • Fiducient Advisors
  • Windsor, CT
  • Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan ...
  • 4/23/2024 12:00:00 AM
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Regional Safety Specialist - GOS
  • Grid One Solutions, LLC
  • Springfield, MA
  • Regional Safety Specialist The Safety Specialist partners with the Grid One Project Teams to facilitate knowledge transf...
  • 4/22/2024 12:00:00 AM
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Customer Service Representative - Apply Today, Start ASAP!
  • karier.co
  • Hartford, CT
  • **Customer Service Representative - Apply Today, Start ASAP!** DialAmerica - Port Richey, FL 34668 Job details Salary $1...
  • 4/22/2024 12:00:00 AM
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Client Service Associate, The Wealth Office
  • Fiducient Advisors
  • Windsor, CT
  • Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan ...
  • 4/22/2024 12:00:00 AM
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Customer Service Advisor
  • Avery Healthcare Group
  • Northampton, MA
  • . **Customer Service Advisor** **Customer Service Advisor** *Location* Northampton *Position* Customer Services Advisor ...
  • 4/21/2024 12:00:00 AM
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FT Customer Service Representative - Work From Home>
  • ARIVE
  • West Springfield, MA
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/20/2024 12:00:00 AM
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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Chicopee, MA
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/20/2024 12:00:00 AM
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About Westfield, Massachusetts

Westfield is located at 42°7′46″N 72°44′46″W / 42.12944°N 72.74611°W / 42.12944; -72.74611 (42.129492, −72.745986). It is bordered on the north by Southampton, on the northeast by Holyoke, on the east by West Springfield, on the southeast by Agawam, on the south by Southwick, on the southwest by Granville, on the west by Russell, and on the northwest by Montgomery. Westfield is split into the "South Side" and the "North Side" by the Westfield River, and the northwestern section of town is known as Wyben. According to the United States Census Bureau, the city has a total area of 47.4 square ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$37,927 to $50,785
Westfield, Massachusetts area prices
were up 1.6% from a year ago
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