Contact Center Representative - Outbound jobs in Virginia

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • Interior Federal Credit Union
  • Reston, VA FULL_TIME
  • Major Duties:

    Provides member services as opening new accounts, transfer funds, wire transfers, order checks, corrections, etc. Cross-sells CU products and services and handles tickets and chats. Responds to questions and/or provides information upon request from members (internal and external). Processes requests/transactions, as appropriate. Assists members and potential members in understanding and utilizing Credit Union products and services.

    Education and Experience:

    High school diploma or equivalent (GED).  Minimum two (2) years’ experience in member service, operation and/or lending. Demonstrated knowledge of CU products, services, policies, and procedures.  Previous telephone sales and customer service experience. Excellent oral, written, telephone and interpersonal communication skills.  Excellent organizational and problem-solving skills.  Must possess a strong service orientation.  Ability to handle multiple tasks/priorities in a fast-paced environment.   PC proficient including Microsoft Office (Word, Excel, Outlook) and the Internet. Extensive telephone work involved.

    Salary and Benefits:

    $19/hour plus incentives/bonuses

    Interior FCU offers all full-time employees a comprehensive benefits package which includes a pension plan AND 401k retirement plan with employer matching, education assistance, health, dental, vision, prescription drug, life insurance and AD&D, short- and long-term disability, PTO, discounts on loans and many free services. No weekends.

  • 11 Days Ago

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Contact Center Representative
  • BayPort Credit Union Brand
  • Newport, VA FULL_TIME
  • The primary purpose of this position is to respond to a high volume of telephone inquiries about company products and services, and ensure both current and potential members receive quality service by...
  • 15 Days Ago

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Contact Center Representative
  • Latitude, Inc.
  • Reston, VA FULL_TIME
  • New Job Opportunity - Contact Center Representative New job opportunity out of Reston, VA. Looking to hire someone who has at least one year of related professional experience (preferably work for a C...
  • 15 Days Ago

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Export Contact Center Representative
  • ZIM
  • Norfolk, VA FULL_TIME
  • Main Purpose of the Role: The Export Contact Center Representative is responsible for managing customer-facing communication through the call center phone system, email, and SmartCS. This communicatio...
  • 1 Month Ago

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Outbound Call Center Representative
  • Work With Your Handz
  • Charlottesville, VA FULL_TIME
  • Job Opportunity: Outbound Call Center RepresentativeWe have been in business for 100 years, are locally owned and have an outstanding reputation! If you are an exceptional Call Center Representative w...
  • 2 Months Ago

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Contact Center Representative- 100% Remote
  • Tivly
  • Norfolk, VA FULL_TIME
  • DescriptionTivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Combining a best-in-class call center with a proprietary content and cus...
  • Just Posted

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Contact Center Representative | Savannah, GA
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour APPLICAT...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative | Dallas, TX
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour APPLICATION DETAILS: N...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative
  • WMA
  • Austin, TX
  • Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative
  • Educational Federal Credit Union
  • Kendall, FL
  • Job Description Job Description This is an entry skilled level support position in the Member Contact Center (MCC). The ...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative
  • Flex Personnel
  • Plano, TX
  • Job Description Job Description In Search Of Hard working and dedicated customer service representative to work in our c...
  • 3/27/2024 12:00:00 AM

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Contact Center Representative
  • Kemba Cincinnati Credit Union
  • West Chester, OH
  • Job Description Job Description ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, ...
  • 3/26/2024 12:00:00 AM

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Contact Center Representative
  • Veridian Credit Union
  • Cedar Falls, IA
  • Job Description Job Description MUST LIVE IN THE CEDAR FALLS/WATERLOO IOWA OR SURROUNDING AREA Fluency in Spanish speaki...
  • 3/26/2024 12:00:00 AM

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Contact Center Representative | Wichita, KS
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.00 - $14.00 / hour BENEFITS ...
  • 3/24/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$36,050 to $48,270