Contact Center Representative - Outbound jobs in Springfield, MA
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
Contact Center Representative
- UMassFive College Federal Credit Union
-
Hadley, MA
FULL_TIME
-
Position Summary:
It is the responsibility of the Contact Center Representative to perform a wide variety of duties to support our members with their financial needs. The primary daily duties of the Contact Center Representative include:
- Providing phone and video-based member service via our Contact Center Telephone Queue and our Interactive Teller Machines (ITM).
- Conducting financial transactions, Online Banking and Mobile App assistance, Debit Card & Credit Card assistance, loan payments, opening additional deposit accounts, research, reviewing and processing ATM check deposits.
- ITM (Interactive Teller Machines) balancing and transaction research, maintaining ITM spreadsheets, and monitoring and reporting ITM machine errors.
- Educating members about products and services that will aid in their financial wellbeing, including financial advisory services and commercial services.
- 1 Month Ago
Contact Center Agent I
- Greenfield Savings Bank
-
Greenfield, MA
FULL_TIME
- Position Title: Contact Center Agent Summary: The Contact Center Agent is responsible for providing unparalleled service to customers via electronic communication channels. This includes but is not li...
- 1 Month Ago
Call Center Sales Representative
- AAA Southern New England
-
West Springfield, MA
FULL_TIME
- Call Center Sales Representative Job Locations US-MA-West Springfield ID 2023-8908 Category Customer Experience Type Full Time Work Schedule Monday-Friday 10am to 7pm; Rotating Saturdays 9am to 1pm Ov...
- 22 Days Ago
Appointment Center Representative
- Fogarty's Home Services
-
Enfield, CT
PART_TIME,FULL_TIME
- Appointment Center Representative Fogarty's Home Services is a family-owned business that is part of a nationwide network of contractors that sets higher standards in the industry. We specialize in ba...
- 2 Days Ago
Call Center Representative
- American Installations
-
South Hadley, MA
FULL_TIME
- Founded in 2013, American Installations specializes in delivering energy efficiency to homes and buildings throughout New England. Our range of cost-effective services focus on increasing comfort and ...
- 16 Days Ago
311 Call Center Service Representative
- City of Springfield, MA
-
Springfield, MA
FULL_TIME
- Position Purpose/Summary Responsible for answering questions, providing information, and requesting services from City departments. Work is performed under the supervision of the 311 Call Center Direc...
- 1 Month Ago
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0 Contact Center Representative - Outbound jobs found in Springfield, MA area
Clinical Patient Navigator / Patient Service Rep
- Healogics
-
Springfield, MA
- The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understa...
- 4/26/2024 12:00:00 AM
Product Service Representative
- MAT Holdings Inc.
-
Springfield, MA
- **Product Service Representative** * 118 W Rock St, Springfield, MN 56087, USA * Full-time **Company Description** Welco...
- 4/26/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
West Springfield, MA
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Chicopee, MA
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
Customer Service Representative-Remote
- The Hartford Financial Services Group, Inc.
-
Hartford, CT
- CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes wel...
- 4/23/2024 12:00:00 AM
Regional Safety Specialist - GOS
- Grid One Solutions, LLC
-
Springfield, MA
- Regional Safety Specialist The Safety Specialist partners with the Grid One Project Teams to facilitate knowledge transf...
- 4/22/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Inc.
-
Enfield, CT
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/22/2024 12:00:00 AM
Key Private Bank Client Relationship Associate
- KeyBank
-
Hartford, CT
- Location: 225 Asylum Street, Suite 1910 - Hartford, Connecticut 06103 Job Summary The Client Relationship Associate (CRA...
- 4/22/2024 12:00:00 AM
About Springfield, Massachusetts
Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area.
Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$37,927 to $50,785
Springfield, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago