Contact Center Representative - Outbound jobs in Newport News, VA

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • BayPort Credit Union Brand
  • Newport, VA FULL_TIME
  • The primary purpose of this position is to respond to a high volume of telephone inquiries about company products and services, and ensure both current and potential members receive quality service by resolving questions, complaints, and requests via the telephone.

    Responsibilities include:

    • Identify member needs and provide information on membership eligibility, account information, loan products and other Credit Union services.
    • Respond to member requests, problems and concerns via telephone communication.
    • Educate members on Credit Union products and services that will benefit both parties by listening, anticipating member needs and recommending appropriate product solutions.
    • Cultivate and retain member relationships by providing quality service with a professional positive attitude.

     

    This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.

     

  • 16 Days Ago

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Contact Center Representative- Bilingual Spanish Preferred
  • Langley Federal Credit Union
  • Newport, VA FULL_TIME
  • Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together...
  • 7 Days Ago

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Outbound Sales Development Representative - ANZ
  • Remote
  • Christchurch, VA FULL_TIME
  • What this job can offer you Respond, engage and qualify outbound leads and inquiries Sourcing new sales prospects and reaching out to them to book appointments for Account Executives Clearly communica...
  • 2 Months Ago

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Call Center Representative
  • Capital Group
  • Hampton, VA FULL_TIME
  • I can succeed as a Client Services Representative at Capital Group"As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and inte...
  • 20 Days Ago

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Call Center Representative
  • Teleperformance
  • Kilmarnock, VA FULL_TIME
  • Customer Service Specialist Teleperformance certified as a great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result ...
  • 21 Days Ago

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Call center representative
  • CONDUENT
  • Smithfield, VA FULL_TIME
  • About Conduent : Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes f...
  • 3 Days Ago

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0 Contact Center Representative - Outbound jobs found in Newport News, VA area

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Customer Support Center Specialist
  • LinTech Global, Inc.
  • Portsmouth, VA
  • Job Description Job Description Customer Support Center Specialist The CSC Specialist serves as the first point of conta...
  • 3/29/2024 12:00:00 AM

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Contact Center Representative- 100% Remote
  • Tivly
  • Chesapeake, VA
  • Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesse...
  • 3/29/2024 12:00:00 AM

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Customer Service Specialist I - Dec. 2021 / May 2022 Grads
  • ADP, Inc.
  • Norfolk, VA
  • **Customer Service Specialist I Dec. 2021 / May 2022 Grads** Req Number: 215742 Category: Client Service Posted Date: Ja...
  • 3/29/2024 12:00:00 AM

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Toyota Hampton Parts Advisor
  • Classic Toyota of Hampton
  • Hampton, VA
  • Toyota of Hampton is in need of a professional parts advisor to help with our growing business. Our newest team members ...
  • 3/27/2024 12:00:00 AM

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FT Manager Customer Service (H)
  • Food Lion
  • Portsmouth, VA
  • Address: USA-VA-Portsmouth-3539 Airline Blvd. Store Code: Store 02659 Managers (2716863) Food Lion has been providing an...
  • 3/27/2024 12:00:00 AM

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Customer Care Representative
  • Elizabeth River Crossings OpCo, LLC
  • Portsmouth, VA
  • ERC covers the commuting cost of tolls at the Elizabeth River Tunnels for our employees. ERC is currently offering a hyb...
  • 3/26/2024 12:00:00 AM

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Member Services Representative Sub
  • Planet Fitness
  • Hampton, VA
  • Looking to pick up extra hours? Join our team! As a Member Service Representative Sub, you will have flexibility in your...
  • 3/25/2024 12:00:00 AM

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After-Hours Customer Support Consultant (Travel Services)
  • TripArc
  • Portsmouth, VA
  • **After-Hours Customer Support Consultant (Travel Services)** * Portsmouth, NH 03801, USA * Employees can work remotely ...
  • 3/25/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$34,338 to $45,978
Newport News, Virginia area prices
were up 1.2% from a year ago