Contact Center Representative - Outbound jobs in Johnson City, TN

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Representative - Outbound jobs

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Customer Support Representative (No Outbound Calls)
  • Foundever
  • Thousandsticks, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along with growth and development opportunities, for example 84% of our managers are internal promotions. Responsibilities: Handle inbound service calls Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems and tools Ongoing training and skill development Qualifications: THIS IS AN ON-SITE POSITION AND YOU MUST LIVE WITHIN 50 MILES OF 101 SYKES BLVD, CHAVIES, KY 41272 Strong communication skills, including the ability to navigate between screens while assisting customers Problem-solver with a can-do attitude Eager to advance your career with a reliable company Enjoy working independently and with a team Must be 18 years of age High school diploma (or GED equivalent) Must pass a background check A fantastic opportunity: The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer. You’ll Enjoy: An award-winning culture built on 35 years of industry-leading experience and a commitment to improving the employee experience. Enjoy working on site! You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role. About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

    About the Company:
    Foundever



  • 2 Days Ago
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Customer Support Representative (No Outbound Calls)
  • Foundever
  • Bulan, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago
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Customer Support Representative (No Outbound Calls)
  • Foundever
  • Clayhole, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago
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Customer Support Representative (No Outbound Calls)
  • Foundever
  • Yerkes, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago
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Customer Services Representative (No Outbound Calls)
  • Foundever
  • Ary, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago
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Customer Experience Representative (No Outbound Calls)
  • Foundever
  • Busy, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago
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0 Contact Center Representative - Outbound jobs found in Johnson City, TN area

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Customer Service Representative - Collections (Hybrid)
  • AlienVault
  • Johnson City, TN
  • Job Overview Job Description:Description - ExternalThis is a Hybrid position. You must be able to report to the center f...
  • 4/18/2024 12:00:00 AM
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Assistant General Manager
  • PHILLIPS Management
  • Johnson City, TN
  • General Summary At PHILLIPS Management, student housing is more than a career; it's an opportunity to make a profound im...
  • 4/18/2024 12:00:00 AM
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Financial Services Representative - Johnson City TN
  • Fidelity TalentSource LLC
  • Johnson City, TN
  • Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Service...
  • 4/18/2024 12:00:00 AM
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Planning Consultant - Johnson City, TN
  • Fidelity TalentSource LLC
  • Johnson City, TN
  • Job Description: Planning Consultant As a Planning Consultant, you will provide a world-class planning experience, uncov...
  • 4/18/2024 12:00:00 AM
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Patient Advocate II (Customer Service/Contact Center Representative)
  • IntelliHARTx, LLC
  • Kingsport, TN
  • **Patient Advocate II (Customer Service/Contact Center Representative)** 200510 KPT Operations - Hourly Kingsport, Tenne...
  • 4/17/2024 12:00:00 AM
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Customer Experience Specialist In Office or Remote
  • Point Broadband, LLC
  • Bristol, VA
  • >> Customer Experience Specialist In Office or Remote Customer Experience Specialist In Office or Remote Summary Title:C...
  • 4/17/2024 12:00:00 AM
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Customer Service Representative Collections
  • American Telephone and Telegraph Company
  • Johnson City, TN
  • Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connecte...
  • 4/16/2024 12:00:00 AM
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Customer Service Advisor Mental Health Team Bristol
  • Thornbury Nursing
  • Bristol, TN
  • **Customer Service Advisor Mental Health Team Bristol** **Job title:** Customer Service Advisor Night Shifts **Location:...
  • 4/14/2024 12:00:00 AM
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About Johnson City, Tennessee

Johnson City is in northeastern Washington County at 36°20′N 82°22′W / 36.333°N 82.367°W / 36.333; -82.367 (36.3354, -82.3728), with smaller parts extending north into Sullivan County and east into Carter County. Johnson City shares a contiguous southeastern border with Elizabethton. Johnson City also shares a small contiguous border with Kingsport to the far north along I-26 and a slightly longer one with Bluff City to the northeast along US 11E.[citation needed] According to the United States Census Bureau, the city has an area of 43.3 square miles (112.1 km2), of which 42.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$31,855 to $42,653
Johnson City, Tennessee area prices
were up 1.3% from a year ago
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