Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The Ed Napleton Automotive Group is looking for our next Call Center- Automotive BDC Representative.
This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center, located in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide.
What We Offer:
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We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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0 Contact Center Representative - Outbound jobs found in Hammond, IN area