Contact Center Representative - Outbound jobs in Alabama

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • All In Credit Union
  • Daleville, AL FULL_TIME
  • ROLE:

    To assist members and personnel with service or technical support on the full range of digital communications for the credit union; explain services, respond to problems, communicate any situations involving digital services.


    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

    • Assists members and personnel with their telephone requests by answering questions and resolving problems pertaining to digital services that are within their authority to resolve; refers problems that are beyond their authority to the correct supervisor, vendor, or technician.
    • Provide timely response to any and all member requests that come into the Contact Center through email, fax, chat, or any e-channel.
    • Assure that appropriate records are maintained and required reports are prepared.
    • Communicate any changes or disruptions in any digital services to credit union staff to include any instructions, resolutions, or temporary solutions.
    • Maintain accurate member account information on E-services. Insure that member information is consistently up to date with minimal errors.
    • Perform other related duties as assigned. Volunteer to assist other departments with any tasks or overflow.


    Experience:
    One year to three years of similar or related experience.


    All In Credit Union is willing to accommodate handicaps to the extent a financial services organization can without impacting financial control or member service. All In Credit Union is an Equal Opportunity Employer of Females, Minorities, Veterans and Disabled/Drug Free Workplace.

  • 3 Days Ago

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Contact Center Customer Service Representative (Onsite)
  • Hancock Whitney
  • Montgomery, AL FULL_TIME
  • Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access t...
  • 1 Month Ago

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Contact center
  • Avadian Credit Union
  • Huntsville, AL FULL_TIME
  • Apply Senior Contact Center Advocate Full-Time Huntsville, AL Contact Center Apply Job Type Full-time Description Senior Contact Center Advocate - Full-Time Rate : $23 per hour Comprehensive Benefits ...
  • 1 Month Ago

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Contact Center Customer Service Representative- Onsite (20 hours)
  • Hancock Whitney
  • Montgomery, AL FULL_TIME
  • Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access t...
  • 24 Days Ago

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Member Contact Center Agent
  • ASE Credit Union
  • Montgomery, AL FULL_TIME
  • Role Receives incoming calls and respond to members questions and/or requests. Presents additional products, services or resources to the members. Provides direct support services and resolves issues ...
  • 19 Days Ago

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Contact center agent
  • ASE Credit Union
  • Montgomery, AL FULL_TIME
  • Role Receives incoming calls and respond to members questions and / or requests. Presents additional products, services or resources to the members. Provides direct support services and resolves issue...
  • 19 Days Ago

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Contact Center Representative | Wichita, KS
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.00 - $14.00 / hour BENEFITS ...
  • 3/29/2024 12:00:00 AM

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Contact Center Representative
  • Golden Key Group
  • Hyattsville, MD
  • About GKG: With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, an...
  • 3/29/2024 12:00:00 AM

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Contact Center Representative
  • WMA
  • Austin, TX
  • Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative | Dallas, TX
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour APPLICATION DETAILS: N...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative | Savannah, GA
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour APPLICAT...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative
  • Educational Federal Credit Union
  • Kendall, FL
  • Job Description Job Description This is an entry skilled level support position in the Member Contact Center (MCC). The ...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative
  • Flex Personnel
  • Plano, TX
  • Job Description Job Description In Search Of Hard working and dedicated customer service representative to work in our c...
  • 3/27/2024 12:00:00 AM

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Contact Center Representative
  • Kemba Cincinnati Credit Union
  • West Chester, OH
  • Job Description Job Description ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, ...
  • 3/26/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$33,319 to $44,614