Contact Center Representative (Incl. Selling) jobs in Vincennes, IN

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
  • German American
  • Jasper, IN FULL_TIME
  • Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY

    Overview:

    As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs. This role offers a team environment and a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

    What You'll Do:

    Day in the Life - Every day you answer calls, chat requests and emails from our external and internal customers to assist them with general account questions, debit cards, online banking and fraud working within a fast-paced call center environment. You will help clients by verifying account information, assisting with transactions, educating them on German American products and services, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
    What it Takes - To thrive in this role you must maintain confidentiality, have the ability to adapt to change, and listen closely to understand and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. You are responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

    Bonus Points:

    • Bilingual/Multi-lingual
    • Customer Service experience
    • Knowledge of Banking

    What we can offer you:

    • Medical, dental, vision, STD, LTD, Life insurance, etc.
    • 17 days paid time off, 11 paid holidays and bereavement leave
    • Education assistance program
    • Paid parental bonding leave
    • Wellness benefits
    • Life event coverage
    • Service awards
    • Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
    • National and local discounts on everything from computers and vacations to phones and retail shopping
    • Free checking account, checks and discounted bank services

    This position will be located at:

    Jasper Operations Center or Evansville Vogel Rd

    About Us:

    German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.



    #TJN


    German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability or any other category protected by law.

     

  • 22 Days Ago

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1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
  • German American Bancorp
  • Jasper, IN FULL_TIME
  • Job Title: 1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
  • 1 Month Ago

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1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
  • German American Bancorp
  • Jasper, IN FULL_TIME
  • Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
  • 1 Month Ago

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First Contact Physiotherapist
  • AHS Staffing
  • Lawrenceville, IL FULL_TIME
  • AHS Staffing is seeking a travel Physical Therapist for a travel job in Lawrenceville, Illinois. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Start Date: 03/2...
  • 2 Days Ago

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First Contact Physiotherapist
  • Vivian Health
  • Lawrenceville, IL FULL_TIME
  • Vivian is looking for Travel Physical Therapist Therapys in Lawrenceville, Illinois paying up to $2,476/week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketpla...
  • 2 Days Ago

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First Contact Physiotherapist
  • Premier Medical Staffing
  • Lawrenceville, IL FULL_TIME
  • Premier Medical Staffing is seeking a travel Physical Therapist for a travel job in Lawrenceville, Illinois. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Star...
  • 3 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Vincennes, IN area

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1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
  • German American Bancorp
  • Jasper, IN
  • Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a ContactCenter Agent...
  • 3/28/2024 12:00:00 AM

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Parts Specialist
  • O'Reilly Auto Parts
  • Petersburg, IN
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 3/27/2024 12:00:00 AM

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MFG Assistant Manager (Night Shift)
  • Toyota Boshoku America, Inc
  • Lawrenceville, IL
  • I. General Summary: Manage and lead Manufacturing department group leaders, team leaders, and team members for assigned ...
  • 3/26/2024 12:00:00 AM

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FT Practice Support Specialist (Work From Home)>
  • aptihealth
  • Vincennes, IN
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay & benefits - As a Practice Support Specialist you'll: Answer...
  • 3/26/2024 12:00:00 AM

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Assisted Living Coordinator - LPN
  • Amber Manor Care Center
  • Petersburg, IN
  • JOIN TEAM TRILOGY: The Director of Assisted Living directs the health concerns of each Assisted Living Resident includin...
  • 3/26/2024 12:00:00 AM

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Registered Nurse (RN)
  • Premise Health
  • Hazleton, IN
  • Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital...
  • 3/24/2024 12:00:00 AM

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Registered Nurse (RN)
  • Premise Health
  • Petersburg, IN
  • Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital...
  • 3/24/2024 12:00:00 AM

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Registered Nurse (RN)
  • Premise Health
  • Francisco, IN
  • Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital...
  • 3/24/2024 12:00:00 AM

Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$31,887 to $44,711
Vincennes, Indiana area prices
were up 1.3% from a year ago