Contact Center Representative (Incl. Selling) jobs in Suffolk, VA

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • BayPort Credit Union Brand
  • Newport, VA FULL_TIME
  • The primary purpose of this position is to respond to a high volume of telephone inquiries about company products and services, and ensure both current and potential members receive quality service by resolving questions, complaints, and requests via the telephone.

    Responsibilities include:

    • Identify member needs and provide information on membership eligibility, account information, loan products and other Credit Union services.
    • Respond to member requests, problems and concerns via telephone communication.
    • Educate members on Credit Union products and services that will benefit both parties by listening, anticipating member needs and recommending appropriate product solutions.
    • Cultivate and retain member relationships by providing quality service with a professional positive attitude.

     

    This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.

     

  • 16 Days Ago

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Contact Center Representative- Bilingual Spanish Preferred
  • Langley Federal Credit Union
  • Newport, VA FULL_TIME
  • Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together...
  • 7 Days Ago

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Call Center Representative
  • Capital Group
  • Hampton, VA FULL_TIME
  • I can succeed as a Client Services Representative at Capital Group"As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and inte...
  • 20 Days Ago

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Call Center Representative
  • Teleperformance
  • Kilmarnock, VA FULL_TIME
  • Customer Service Specialist Teleperformance certified as a great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result ...
  • 21 Days Ago

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Call center representative
  • CONDUENT
  • Smithfield, VA FULL_TIME
  • About Conduent : Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes f...
  • 2 Days Ago

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Call center representative
  • CONDUENT
  • Windsor, VA FULL_TIME
  • About Conduent : Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes f...
  • 2 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Suffolk, VA area

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Virtual Call Center Customer Experience Associate
  • Cox Enterprises, Inc
  • Chesapeake, VA
  • **Virtual Call Center Customer Experience Associate** **Primary Location:** 1341 Crossways Blvd , Chesapeake , VA , US *...
  • 3/28/2024 12:00:00 AM

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Part-Time Sales Agent $18 Hourly (Norfolk Call Center Weekends)
  • Life Protect 24/7
  • Norfolk, VA
  • Job Description Job Description Is your mission helping others? Are you passionate about sales? If this sounds like you,...
  • 3/28/2024 12:00:00 AM

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Customer Service Advisor
  • suffolkcarersmatter.org.uk
  • Suffolk, VA
  • **Customer Service Advisor** Remuneration:20,000 23,000pa, Pension, Holidays and BenefitsLocation:Bury St. Edmunds, Suff...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Leader
  • Food Lion
  • Smithfield, VA
  • Address: USA-VA-Smithfield-1941 S Church Street Store Code: Store 00849 FRONT END (7215917) Food Lion has been providing...
  • 3/27/2024 12:00:00 AM

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FT Manager Customer Service (H)
  • Food Lion
  • Portsmouth, VA
  • Address: USA-VA-Portsmouth-3539 Airline Blvd. Store Code: Store 02659 Managers (2716863) Food Lion has been providing an...
  • 3/27/2024 12:00:00 AM

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Customer Care Representative
  • Elizabeth River Crossings OpCo, LLC
  • Portsmouth, VA
  • ERC covers the commuting cost of tolls at the Elizabeth River Tunnels for our employees. ERC is currently offering a hyb...
  • 3/26/2024 12:00:00 AM

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After-Hours Customer Support Consultant (Travel Services)
  • TripArc
  • Portsmouth, VA
  • **After-Hours Customer Support Consultant (Travel Services)** * Portsmouth, NH 03801, USA * Employees can work remotely ...
  • 3/25/2024 12:00:00 AM

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Contact Center Representative- 100% Remote
  • Tivly
  • Chesapeake, VA
  • Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesse...
  • 3/24/2024 12:00:00 AM

Suffolk is an independent city in the Commonwealth of Virginia. As of the 2017 census, the estimated population was 90,237. It is the largest city in Virginia by boundary land area as well as the 14th largest in the country. Suffolk is located in the Hampton Roads metropolitan area which also includes the independent cities of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, and Virginia Beach, as well as other smaller cities, counties, and towns of Hampton Roads. With miles of waterfront property on the Nansemond and James River, present day Suffolk was formed in 1974 after consolidati...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$33,105 to $46,420
Suffolk, Virginia area prices
were up 1.2% from a year ago