Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
At , we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success.
What keeps us at the forefront of progress? Our people . No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential.
Our Leaders are focused on building customer centric strategies, inspiring, empowering and developing associates, adapting to change, and driving organizational efficiencies to deliver results.
What you will do :
o sales and gross margin management
o expense management
o asset management
o associate development
o community support
What you will bring :
Physical Requirements and Work Environment :
Why work for North Coast? Own your expertise and your future. Do you enjoy a good challenge? Great, because we value bold thinkers who are excited to take on challenging tasks.
We strive to be the best and we share our success with our associates, customers, suppliers, and shareholders. We are always looking to expand our teams to continue to serve our customers and to grow our business.
North Coast Electric, a family-owned business since 1913, became part of the Sonepar USA family in 2019. We have locations in Washington, Oregon, Idaho, Montana, Alaska, and Arizona.
As a full line electrical distributor, we supply a wide range of electrical equipment to the electrical contractor, factory automation, industrial MRO, and commercial & institutional markets.
401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long term and Short term disability, Life Insurance and a Definitive Career Path.
About Sonepar USA
Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services.
Sonepar entered the US in 1998 and continues to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 400 locations nationwide.
For more information, visit .
Last updated : 2024-02-27
0 Contact Center Representative (Incl. Selling) jobs found in Sitka, AK area