Contact Center Representative (Incl. Selling) jobs in Ontario, CA

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Remote Contact Center Specialist
  • Barbara's Answering Services
  • Claremont, CA FULL_TIME
  • Full Job Description

     

    Interested candidates should send their resume to (billing@ barbaras answering service. com)


    Barbara's Answering Services is to provide a world-class customer experience, starting with the Contact Center, in line with its industry-disrupting Ultimate Intelligent TechLuxury Electric Vehicle and related product and service offerings. The Contact Center Specialist for Barbara's Answering Services Customer Support Contact (Call) Center will be one of a tight-knit internal team serving as the company’s representative to inquiries from leads and drivers. This position requires a high-level customer and employee interaction, so the ideal candidate will require a strong level of customer service skills and experience.


    This position will be responsible for responding in a timely, accurate, effective, and friendly manner to any and all inquiries as part of a team tasked with developing and enhancing relationships with current and future Barbara's Answering Services drivers, as well as with internal and 3rd party teams and vendors to ensure issues are optimally and efficiently resolved. Successful associates will work well in a demanding environment with both independent and team priorities, will contribute to the ongoing upkeep of knowledge content and will stay apprised of company offerings, and will provide valuable, actionable insights from the Voice of the Customer to drive optimal product, service and process offerings.

    The Candidate will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. Work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

    Basic Qualifications:

     

    • Minimum 3 years of relevant, successful work experience, including customer service and administrative tasks
    • High School diploma or GED
    • Excellent verbal and written communication skills
    • Exceptional customer service skills and ability to make intuitively sound decisions to support a positive experience for the driver, supporting both the driver and the company
    • Ability to effectively prioritize and multitask with or without direction
    • Proficient with computer programs such as Microsoft Windows, Office, Outlook, and Salesforce. Ability to effectively navigate web browsers and multiple internal systems
    • Ability to follow verbal and written instructions with attention to detail
    • Passion to learn new and innovative automotive technologies and related offerings
    • Self-motivated to stay on top of product details, updates and changes
    • Helpful attitude to assist and teach others on the team
    • Establish and maintain positive, cooperative, working relationships internally and externally
    • Work in a team-based environment and achieve common goal
    • Schedule flexibility
    • Excited about providing best-in-class customer service in a cutting-edge industry


     Benefits

     

    • Equity grants for every employee
    • Healthcare dental vision benefits (Free for you/discounted for family)
    • 401(k) options
    • Relocation assistance reimbursement
    • Casual dress code relaxed work environment
    • Culturally diverse, progressive atmosphere
    • “Soul of Faraday” community outreach team

    Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

     Benefits

     

    • Equity grants for every employee
    • Healthcare dental vision benefits (Free for you/discounted for family)
    • 401(k) options
    • Relocation assistance reimbursement
    • Casual dress code relaxed work environment
    • Culturally diverse, progressive atmosphere
    • “Soul of Faraday” community outreach team

    Barbara's Answering Services is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
     

  • 2 Months Ago

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Customer Call Center Representative
  • Quality Mobile Home Services
  • Elsinore, CA FULL_TIME
  • Quality Mobile Home Services in Lake Elsinore, CA is calling all go-getters to apply to join our amazing team as a full-time Customer Call Center Representative! WHY YOU SHOULD JOIN OUR TEAM We are a ...
  • 19 Days Ago

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Call Center Representative
  • University of California, Riverside
  • Riverside, CA FULL_TIME
  • Position Information Working in the call center, performs tasks to contribute to the efficient day to day operations and a positive patient experience. Working at assigned UCR clinic location, this po...
  • Just Posted

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Business Development Center Representative
  • Temecula Nissan
  • Temecula, CA FULL_TIME
  • Description The Pedder Automotive Group was founded in 2008. The automotive group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seve...
  • 8 Days Ago

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Call Center Representative
  • Blueprint, Inc
  • Claremont, CA FULL_TIME
  • Overview: Claremont, CA *This is not a remote position* Earn up to $37.4K-$55k /yr. (includes 39.4K base salary uncapped performance bonuses)-GREAT CAREER OPPORTUNITY with a stable and reputable compa...
  • 9 Days Ago

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KBB BUYING CENTER REPRESENTATIVE
  • Aaron Auto Group
  • Elsinore, CA FULL_TIME
  • At Aaron Auto Group, we value professionalism, commitment, integrity, and dedication toward continuous learning and advancements. Our company offers endless growth by evolving our employees with conti...
  • 12 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Ontario, CA area

Ontario is a city located in southwestern San Bernardino County, California, 35 miles (56 km) east of downtown Los Angeles and 23 miles (37 km) west of downtown San Bernardino, the county seat. Located in the western part of the Inland Empire metropolitan area, it lies just east of Los Angeles County and is part of the Greater Los Angeles Area. As of the 2010 Census, the city had a population of 163,924, up from 158,007 at the 2000 census, making it the county's fourth most populous city after San Bernardino, Fontana, and Rancho Cucamonga.[not verified in body] The city is home to the Ontario ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$37,578 to $52,691
Ontario, California area prices
were up 3.0% from a year ago