Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Superior Credit Union is hiring for a full-time Contact Center Representative at the Elida location.
Schedule: Monday-Friday,10:30A.M.-7:00P.M.
Pay: $16.71-$27.63/hour
The prime candidate will have extensive customer service experience and knowledge of banking products and services. Excellent organizational, problem solving, computer skills, communication skills, a willingness to learn, and being a team player are required.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Apply online at www.superiorcu.com under About/Careers.
Job Type: Full-time
Pay: $16.71 - $27.63 per hour
Physical setting:
Schedule:
Work Location: In person