Contact Center Representative (Incl. Selling) jobs in Mount Pleasant, SC

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Member Advisor - Contact Center
  • REV Federal Credit Union
  • Summerville, SC FULL_TIME
  • Position Purpose

    The Member Advisor provides service to our members by handling routine tasks, such as opening accounts, processing payments, issuing ATM cards, and handling withdrawals. In addition to the Member Advisor will respond to member requests and make recommendations about REV’s products and services, maintain, and balance cash supplies, and handle any necessary file maintenance. This role is accountable to complete all assigned compliance and information security training and comply with the credit union’s policies and procedures related to the Bank Secrecy Act and Office of Foreign Assets Control (OFAC).

    • Assisting members with account inquiries, requests, research, maintenance, disputes and monetary transactions
    • Performing service tasks by telephone, chat, and email
    • Navigating multiple software platforms to include Cisco, Adapt, Symitar, Synergy, Synapsys, and NCR Support


    Behaviors

    Required
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
    • Team Player: Works well as a member of a group
    • Enthusiastic: Shows intense and eager enjoyment and interest
    Preferred
    • Functional Expert: Considered a thought leader on a subject

    Motivations

    Required
    • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
    Preferred
    • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
    • Goal Completion: Inspired to perform well by the completion of tasks

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • 20 Days Ago

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Contact Center Team Lead
  • Roper St. Francis Healthcare
  • Ladson, SC FULL_TIME
  • Job Summary: The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to...
  • 10 Days Ago

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Contact Center Agent 2pm-10:30pm (Monday and Tuesday off)
  • Panasonic Corporation of North America
  • Charleston, SC FULL_TIME
  • **Remote, must work in or around St. Louis, MO; San Antonio, TX; Detroit, MI; Charleston, SC; Charlotte, NC; Des Moines, IA; Kansas City, MO/KS*Roles & Responsibilities:Handle inbound calls from custo...
  • Just Posted

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Call Center Representative
  • Charleston Gastroenterology Specialist P
  • Summerville, SC FULL_TIME
  • Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians’ practice and three nationally certified and s...
  • 19 Days Ago

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Call center representative
  • Assembly Health
  • Ladson, SC FULL_TIME
  • Discuss and answer customer questions with a goal of one call resolution; Update confidential information and insurance billing; Process credit card payments; Manage tasks within internal work queues,...
  • 19 Days Ago

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Call Center Sales Representative
  • Aucera
  • Charleston, SC PART_TIME
  • Job Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a s...
  • 3 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Mount Pleasant, SC area

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Customer Service Representative
  • CNG Holdings, Inc.
  • Mount Pleasant, SC
  • Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our custo...
  • 3/28/2024 12:00:00 AM

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Customer Care Rep I - Charleston, SC or Charlotte, NC
  • Southstatebank
  • Charleston, SC
  • ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
  • 3/28/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative - SC residents only
  • IONOS Inc.
  • Charleston, SC
  • Inbound Telesales & Retention * Charleston, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the ...
  • 3/28/2024 12:00:00 AM

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Customer Care Rep I - Charleston, SC or Charlotte, NC
  • CenterState Bank Corporation
  • Charleston, SC
  • ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
  • 3/28/2024 12:00:00 AM

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Customer Care Rep I - Charleston
  • Southstatebank
  • Charleston, SC
  • ** Customer Care Rep I - Charleston** **Job Category****:** Operations **Requisition Number****:** CUSTO07453 Showing 1 ...
  • 3/28/2024 12:00:00 AM

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Service Advisor
  • MarineMax
  • Charleston, SC
  • OVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Charleston Water Systems
  • Charleston, SC
  • NOW HIRING! Customer Service Representative Position Summary: Performs daily customer interaction (inputs records of tra...
  • 3/24/2024 12:00:00 AM

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Customer Care Representative
  • Lennar
  • Charleston, SC
  • Location: Location: Customer Care Representative in Charleston at Lennar Homes **Location:** **Experience:** 2 years **J...
  • 3/24/2024 12:00:00 AM

Mount Pleasant is a large suburban town in Charleston County, South Carolina, United States. It is the fourth largest municipality and largest town in South Carolina, and for several years was one of the state's fastest-growing areas, doubling in population between 1990 and 2000. The population was 67,843 at the 2010 census,. The estimated population in 2014 was 77,796. At the foot of the Arthur Ravenel Bridge is Patriots Point, a naval and maritime museum, home to the World War II aircraft carrier USS Yorktown, which is now a museum ship. The Ravenel Bridge, an eight-lane highway that was c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$33,407 to $46,843
Mount Pleasant, South Carolina area prices
were up 1.5% from a year ago