Contact Center Representative (Incl. Selling) jobs in Mandan, ND

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Call Center Representative
  • Starion Bank
  • Mandan, ND FULL_TIME
  • Customer Service Call Center Representative

    Are you customer focused, disciplined, ethical, and actin oriented? Do you encourage and inspire others to do their best? Do you enjoy working in a fast-pace, tech driven environment? If so, you would be an excellent fit at Starion!

    Starion is seeking a Customer Service Call Center Representative in Mandan.

    Must be available to work in our Mandan location.  Hours for this position could vary daily between 7 AM and 6 PM Monday – Friday and will be included in a Saturday rotation.

    Title and salary dependent on experience.

    At Starion Bank, we’re looking for talented people who will put our customers at the center of everything we do. Join our diverse team where you’ll feel valued and inspired to contribute your unique skills and experience.

    The Customer Service Call Center Representative will

    • Process and manage online accounts and consumer loans
    • Deliver advanced digital and online offerings (online, mobile, social, phone, email chat at more)
    • Enhance the customer experience while providing solutions to customers
    • Provide customers with convenient ways to manage their accounts and provide solutions that meet their financial needs
    • Serve all Starion Bank locations throughout North Dakota and Wisconsin

    Customer Service Call Center Representatives are responsible for responding to routine and complex customer inquiries regarding consumer products and services as well as

    • Quickly answer customer inquiries in a friendly and courteous manner
    • Deliver exceptional service
    • Provide first call resolution while following procedures that meet compliance guidelines
    • Identify and offer customers the products and services they need and want to succeed financially
    • Complete weekly tasks as assigned
    • Assist customers with navigating and troubleshooting various online products

    Preferred Qualifications:

    • One or more years of customer service experience
    • Experience in a call center or customer service setting
    • General understanding of standard bank transactions as well as common products and services
    • Bilingual in English and Spanish desired but not required

    Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.

    Join our team and work at a bank recognized as “Best of the Best” by Independent Business magazine, “50 Best Places to Work” by Prairie Business magazine and “Top 10 Workplaces” by Bismarck-Mandan Young Professionals Network! Apply online at www.starionbank.com/careers.

    Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

     

  • 1 Month Ago

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PUR Selling Specialist
  • Pur Beauty Inc
  • Bismarck, ND FULL_TIME
  • DescriptionPUR is currently seeking a Selling Specialist.The specialist chosen would be representing PUR in Ulta's locations in the Bismarck, ND area. The primary focus would be sales, brand awareness...
  • 8 Days Ago

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PUR Selling Specialist
  • Pur Beauty Inc
  • Bismarck, ND FULL_TIME
  • DescriptionPUR is currently seeking a Selling Specialist.The specialist chosen would be representing PUR in Ulta's locations in the Bismarck, ND area. The primary focus would be sales, brand awareness...
  • 8 Days Ago

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PUR Selling Specialist
  • Pur Beauty Inc
  • Bismark, ND FULL_TIME
  • DescriptionPUR is currently seeking a Selling Specialist.The specialist chosen would be representing PUR in Ulta's locations in the Bismark area. The primary focus would be sales, brand awareness and ...
  • 26 Days Ago

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PUR Selling Specialist
  • Pur Beauty Inc
  • Minot, ND FULL_TIME
  • DescriptionPUR is currently seeking a Selling Specialist.The specialist chosen would be representing PUR in Ulta's locations in the Minot, ND area. The primary focus would be sales, brand awareness an...
  • 1 Month Ago

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Obstetrics Registered Nurse (Contact)
  • Worldwide Medical Staffing
  • Belcourt, ND CONTRACTOR
  • Worldwide Medical Staffing is a Native-Veteran-owned staffing agency with a 30-year service history with US Government Hospitals. Unlock your Nursing career with Worldwide Medical Staffing and Indian ...
  • 11 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Mandan, ND area

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CNA-Nursing Assistant, Certified - Mandan, ND - Full Time Days
  • Good Samaritan Society
  • Mandan, ND
  • Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to se...
  • 4/26/2024 12:00:00 AM

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CNA/Nursing Assistant, Certified - Mandan, ND - Full Time/Part Time/Days, Evenings, Nights
  • Good Samaritan Society
  • Mandan, ND
  • Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to se...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative - Remote (Ultimate Medical Academy Grads Only)
  • Concentrix
  • Bismarck, ND
  • Job Title: Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) Job Description This requisiti...
  • 4/26/2024 12:00:00 AM

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CNA-Nursing Assistant, Certified - Mandan, ND - Part Time Days
  • Good Samaritan Society
  • Mandan, ND
  • Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to se...
  • 4/26/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Bismarck, ND
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM

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CNA - Certified Nursing Assistant - Sunset - PT Days
  • Good Samaritan Society
  • Mandan, ND
  • Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to se...
  • 4/25/2024 12:00:00 AM

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CNA - Miller Pointe - PT Nights
  • Good Samaritan Society
  • Mandan, ND
  • Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to se...
  • 4/25/2024 12:00:00 AM

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Senior Solutions Advisor - Db2 Tools and z/OS
  • Rocket Software
  • Bismarck, ND
  • Rocket Software Senior Solutions Advisor - Db2 Tools and z/OS Bismarck , North Dakota Apply Now It's fun to work in a co...
  • 4/23/2024 12:00:00 AM

Mandan is a city on the eastern border of Morton County and is the seventh-largest city in North Dakota. Founded in 1879 on the west side of the upper Missouri River, it was designated in 1881 as the county seat of Morton County. The U.S. Census Bureau estimated the 2017 population at 22,228. Located across the Missouri River from the state capital of Bismarck, Mandan is a core city of the Bismarck-Mandan Metropolitan Statistical Area. According to the United States Census Bureau, the city has a total area of 11.13 square miles (28.83 km2), of which 11.03 square miles (28.57 km2) is land and 0...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$35,058 to $49,158
Mandan, North Dakota area prices
were up 0.8% from a year ago