Contact Center Representative (Incl. Selling) jobs in Johnson City, TN

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

H
Call Center Representative
  • High Country Community Health
  • Boone, NC FULL_TIME
  • Description:

    Department: Clinical Services

    We are looking for a Call Center Representative that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior.

    Responsibilities:

    • Manage large amounts of inbound and outbound calls in a timely manner
    • Follow communication “scripts” when handling different topics
    • Communicate directly with providers and clinic staff in order to facilitate resolutions for our patients
    • Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Build sustainable relationships and engage patients by taking the extra mile
    • Meet personal/team qualitative and quantitative targets
    • Track and identify barriers and issues as they arise
    • Other duties as assigned
    Requirements:
    • Previous experience in a customer support role, preferred
    • Strong phone and verbal communication skills along with active listening
    • Patient focus and adaptability to different personality types
    • Ability to multi-task, set priorities and manage time effectively
    • High school degree
    • HCCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HCCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    HCCH conducts background checks on all final candidates. Employment is contingent upon a clear background check or approval of the CEO.

  • 3 Days Ago

B
Selling Lead - Full Time
  • Belk
  • Boone, NC FULL_TIME
  • Job SummaryAt Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, ...
  • Just Posted

B
Selling Lead - Full Time
  • Belk
  • Johnson, TN FULL_TIME
  • Job SummaryAt Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, ...
  • 1 Day Ago

V
First Contact Physiotherapist
  • Vivian Health
  • Midway, TN FULL_TIME
  • Vivian is looking for Travel Physical Therapist Therapys in Midway, Tennessee paying up to $1,999/week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace tha...
  • 1 Day Ago

R
Pool Call Center representative work from home
  • RICK'S POOL SERVICE
  • Abingdon, VA FULL_TIME
  • Residential Pool Maintenance Technician Hours: Full Time, Monday-Friday, 7:30AM Start Time, Excellent Work/Life Balance! Signing Bonus: $250 after 60 Days Training Pay: $15/Hour Full Time Pay: From $6...
  • 24 Days Ago

J
Customer Service Representative
  • Job Post Media for Advanced Call Center Technologies
  • Johnson, TN FULL_TIME
  • Advanced Call Center Technologies is seeking Customer Service Representatives to join our team supporting the Banking and Finance industries. ACT supports a positive promote-from-within culture and pr...
  • 3 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Representative (Incl. Selling) jobs found in Johnson City, TN area

P
Customer Experience Specialist In Office or Remote
  • Point Broadband, LLC
  • Bristol, VA
  • >> Customer Experience Specialist In Office or Remote Customer Experience Specialist In Office or Remote Summary Title:C...
  • 3/28/2024 12:00:00 AM

H
LPN/RMA/CMA Urology Office Nurse I
  • Holston Medical Group
  • Johnson City, TN
  • General Summary: The Office Nurse (LPN) is responsible for providing quality, compassionate patient care in the clinic s...
  • 3/28/2024 12:00:00 AM

J
Registered Nurse - MedSurg
  • Johnson City Medical Center
  • Johnson City, TN
  • Most of our positions require at least 2 years of nursing experience, with an active RN license and BLS and/or ACLS (if ...
  • 3/27/2024 12:00:00 AM

P
Customer Experience Specialist - Work at Home
  • Point Broadband, LLC
  • Bristol, VA
  • >> Customer Experience Specialist - Work at Home Customer Experience Specialist - Work at Home Summary Title:Customer Ex...
  • 3/26/2024 12:00:00 AM

A
Customer Service Specialist
  • Adapt Health LLC
  • Kingsport, TN
  • AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
  • 3/25/2024 12:00:00 AM

T
Customer Service Advisor Mental Health Team Bristol
  • Thornbury Nursing
  • Bristol, TN
  • **Customer Service Advisor Mental Health Team Bristol** **Job title:** Customer Service Advisor Night Shifts **Location:...
  • 3/25/2024 12:00:00 AM

H
Cook
  • Healthcare Services Group, Inc.
  • Johnson City, TN
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/25/2024 12:00:00 AM

H
Cook
  • Healthcare Services Group, Inc.
  • JOHNSON CITY, TN
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/13/2024 12:00:00 AM

Johnson City is in northeastern Washington County at 36°20′N 82°22′W / 36.333°N 82.367°W / 36.333; -82.367 (36.3354, -82.3728), with smaller parts extending north into Sullivan County and east into Carter County. Johnson City shares a contiguous southeastern border with Elizabethton. Johnson City also shares a small contiguous border with Kingsport to the far north along I-26 and a slightly longer one with Bluff City to the northeast along US 11E.[citation needed] According to the United States Census Bureau, the city has an area of 43.3 square miles (112.1 km2), of which 42.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$30,617 to $42,932
Johnson City, Tennessee area prices
were up 1.3% from a year ago