Contact Center Representative (Incl. Selling) jobs in Goose Creek, SC
Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative (Incl. Selling) jobs
Contact Center Team Lead
- Roper St. Francis Healthcare
-
Ladson, SC
FULL_TIME
-
Job Summary:The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to answer questions about day-to-day issues and call resolution. The Team Lead will bring all major issues and trends to a Contact Center Supervisor for further resolution and process improvement. Responsible for the initial training of new, and subsequent retraining of tenured staff, as warranted. Must be able to provide excellent customer service and support in receiving, researching, and resolving all patient and/or staff inquiries. Must have a thorough and demonstrated knowledge of all task related to call center operations, problem solving, office protocols, first call resolution and customer service. Must be able to process and deliver reports accurately with minimal supervision within a designated timeframe.
**This position is remote and occasionally reports on-site to the Ladson office location.**
Minimum Qualifications: Education: High school diploma or equivalent in education is required.
Experience: Minimum of three years’ experience in a Healthcare call center setting, or billing agency with knowledge of medical terminology and hospital billing. Work experience involving outbound/inbound calling experience in a call center, medical office/clinic or institutional setting is highly preferred. Knowledge of grammar, spelling and punctuation is mandatory.
Licensure/Certification: Not Applicable
Knowledge/Skills: Basic computer skills, PC and Windows experience required. Also requires use of general office equipment including, but not limited to: telephone, calculator, fax machine, printer, typewriter and copier. Excellent written and verbal communication skills. Good organizational skills to effectively deal with staff and insurance company representatives via telephone. Able to effectively handle multiple priorities and deadlines.
Other: Ability to maintain the confidentiality of sensitive information. Accommodates change required to meet departmental and organizational goals and needs. Performs other duties assigned. - 2 Days Ago
Call Center Representative
- Charleston Gastroenterology Specialist P
-
Summerville, SC
FULL_TIME
- Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians’ practice and three nationally certified and s...
- 14 Days Ago
Call Center Sales Representative
- Aucera
-
Charleston, SC
PART_TIME
- Job Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a s...
- 23 Days Ago
Business Development - Call Center Representative
- Automaxx of the Carolinas
-
Summerville, SC
FULL_TIME
- Automaxx of the Carolinas in Summerville, SC is looking to hire a full-time Business Development - Call Center Representative to set appointments for our sales department. Do you have excellent custom...
- 1 Month Ago
Lancome - Retail Selling Specialist
- L'Oreal LUXE
-
Charleston, SC
FULL_TIME
- Lancôme, a luxury beauty brand, is looking for a candidate to connect with clients and determine their needs. Due to the flexible nature of the position, this role will be at various locations and sch...
- 3 Days Ago
Selling Lead - Full Time
- Belk
-
Walterboro, SC
FULL_TIME
- Job SummaryAt Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, ...
- 29 Days Ago
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0 Contact Center Representative (Incl. Selling) jobs found in Goose Creek, SC area
Patient Care Coordinator
- HearingLife
-
Charleston, SC
- Overview : Who WE Are: HearingLife?is a national hearing care company and part of the Demant Group, a global leader in h...
- 4/18/2024 12:00:00 AM
Construction Manager
- Department of Defense
-
Goose Creek, SC
- Summary You will serve as a CONSTRUCTION MANAGER in the OTH Remote Construction Division of NAVAL FACILITIES ENG COMMAND...
- 4/18/2024 12:00:00 AM
Healthcare Customer Service Representative - CHARLESTON
- Credit Solutions LLC
-
Charleston, SC
- Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in r...
- 4/17/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- Southstatebank
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/17/2024 12:00:00 AM
Inbound Telesales and Retention Customer Service Representative - SC residents only
- IONOS Inc.
-
Charleston, SC
- Inbound Telesales & Retention * Charleston, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the ...
- 4/17/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- CenterState Bank Corporation
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/17/2024 12:00:00 AM
Service Advisor
- MarineMax
-
Charleston, SC
- OVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. ...
- 4/16/2024 12:00:00 AM
FT Manager Customer Service (H)
- Food Lion
-
North Charleston, SC
- Address: USA-SC-North Charleston-7550 Dorchester Rd Store Code: Store 00336 Front End (7208773) Food Lion has been provi...
- 4/14/2024 12:00:00 AM
About Goose Creek, South Carolina
Goose Creek is a city in Berkeley County in the U.S. state of South Carolina. The population was 35,938 at the 2010 census. Most of the Naval Weapons Station Charleston is in Goose Creek. As defined by the U.S. Office of Management and Budget, and used only by the U.S. Census Bureau and other Federal agencies for statistical purposes, Goose Creek is included within the Charleston-North Charleston-Summerville metropolitan area and the Charleston-North Charleston Urbanized Area.
Goose Creek is located in southern Berkeley County at 33°0′N 80°2′W / 33.000°N 80.033°W / 33.000; -80.033 (32.9955,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$33,436 to $46,883
Goose Creek, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago