Contact Center Representative (Incl. Selling) jobs in Charleston, SC
Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative (Incl. Selling) jobs
Contact Center Team Lead
- Roper St. Francis Healthcare
-
Ladson, SC
FULL_TIME
-
Job Summary:The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to answer questions about day-to-day issues and call resolution. The Team Lead will bring all major issues and trends to a Contact Center Supervisor for further resolution and process improvement. Responsible for the initial training of new, and subsequent retraining of tenured staff, as warranted. Must be able to provide excellent customer service and support in receiving, researching, and resolving all patient and/or staff inquiries. Must have a thorough and demonstrated knowledge of all task related to call center operations, problem solving, office protocols, first call resolution and customer service. Must be able to process and deliver reports accurately with minimal supervision within a designated timeframe.
**This position is remote and occasionally reports on-site to the Ladson office location.**
Minimum Qualifications: Education: High school diploma or equivalent in education is required.
Experience: Minimum of three years’ experience in a Healthcare call center setting, or billing agency with knowledge of medical terminology and hospital billing. Work experience involving outbound/inbound calling experience in a call center, medical office/clinic or institutional setting is highly preferred. Knowledge of grammar, spelling and punctuation is mandatory.
Licensure/Certification: Not Applicable
Knowledge/Skills: Basic computer skills, PC and Windows experience required. Also requires use of general office equipment including, but not limited to: telephone, calculator, fax machine, printer, typewriter and copier. Excellent written and verbal communication skills. Good organizational skills to effectively deal with staff and insurance company representatives via telephone. Able to effectively handle multiple priorities and deadlines.
Other: Ability to maintain the confidentiality of sensitive information. Accommodates change required to meet departmental and organizational goals and needs. Performs other duties assigned. - 10 Days Ago
Call Center Representative
- Charleston Gastroenterology Specialist P
-
Summerville, SC
FULL_TIME
- Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians’ practice and three nationally certified and s...
- 22 Days Ago
Call center representative
- MedMetrix
-
Summerville, SC
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll : Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating,...
- Just Posted
Call center representative
- Stout
-
Ladson, SC
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO / 8 : 30a-5 : 30p EST - As a Call Center Rep you'll : Answer inbound and make out...
- Just Posted
Call Center Sales Representative
- Aucera
-
Charleston, SC
PART_TIME
- Job Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a s...
- 1 Month Ago
Lancome - Retail Selling Specialist
- L'Oreal LUXE
-
Charleston, SC
FULL_TIME
- Lancôme, a luxury beauty brand, is looking for a candidate to connect with clients and determine their needs. Due to the flexible nature of the position, this role will be at various locations and sch...
- 11 Days Ago
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0 Contact Center Representative (Incl. Selling) jobs found in Charleston, SC area
FT Customer Service Representative - Work From Home>
- ARIVE
-
Summerville, SC
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
Retail Guitar Repair Tech - Base Pay + Commissions
- Hiring Now!
-
Charleston, SC
- Description Why Guitar Center? Heres just some of the rewards: For our employees who are musicians we offer the unique o...
- 4/25/2024 12:00:00 AM
Guitar Technician - Base Pay + Commissions
- Hiring Now!
-
Charleston, SC
- Description Why Guitar Center? Heres just some of the rewards: For our employees who are musicians we offer the unique o...
- 4/25/2024 12:00:00 AM
Luthier - Guitar Center
- Hiring Now!
-
Charleston, SC
- Description Why Guitar Center? Heres just some of the rewards: For our employees who are musicians we offer the unique o...
- 4/25/2024 12:00:00 AM
Healthcare Customer Service Representative - CHARLESTON
- Credit Solutions LLC
-
Charleston, SC
- Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in r...
- 4/22/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- Southstatebank
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/22/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- CenterState Bank Corporation
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/22/2024 12:00:00 AM
CNC Setup Machinist III- 1st shift
- Eaton Aerospace
-
Charleston, SC
- Eaton's IS AER FMC division is currently seeking a CNC Setup Machinist III- 1st shift. The hourly rate for this position...
- 4/22/2024 12:00:00 AM
About Charleston, South Carolina
Charleston is the oldest and largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Charleston–North Charleston–Summerville Metropolitan Statistical Area. The city lies just south of the geographical midpoint of South Carolina's coastline and is located on Charleston Harbor, an inlet of the Atlantic Ocean formed by the confluence of the Ashley, Cooper, and Wando rivers. Charleston had an estimated population of 134,875 in 2017. The estimated population of the Charleston metropolitan area, comprising Berkeley, Charleston, and Dorche...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$33,506 to $46,982
Charleston, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago