Contact Center Representative (Incl. Selling) jobs in Casper, WY

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Inside sales representative
  • Inside Sales Representative
  • Casper, WY FULL_TIME
  • Title

    Inside Sales Representative

    About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions.

    Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group.

    Cogent companies are committed to providing compelling, pertinent and logical solutions while serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.

    Our people make the difference. Our shared values define us as a team and bring our vision to life. We are an employee owned business where more than 220 employee owners expect their teammates to work hard, be creative, and get engaged and together we build our future and share in the outcome!

    Description

    Cogent is currently looking for a bright, self-driven individual to join our inside sales team. This position plays an integral part in the overall operation of the company and will be working out of our Casper Wyoming location.

    This is a fantastic opportunity for someone who is looking for a great company with great people. If a position where you can directly impact the success of an organization and share in that success as an Employee Owner sounds like a refreshing opportunity, then check us out.

    Together we build our future!

    What we value

    • Bright, entrepreneurial, and industrious individuals looking to apply themselves creatively
    • Individuals who are comfortable speaking up, sharing ideas, and driving change
    • Energetic teammates looking for more than just a job to pay the bills
    • Passionate individuals who naturally do more than is asked

    Essential duties of this position

    • Works closely with salespersons to determine essential strategic approaches for sales; provides technical assistance, pricing strategy, competitive review, installation and service information.
    • Performs specification review, interpretations and quotation preparation.
    • Compiles submittal documentation for bid approval and conducts final review on approved submittals.
    • Sources product quotes from vendors.
    • Analyzes customers’ requirements and engages in consultative selling with clients; provides value-added services and products to solve customer problems.
    • Provides timely and accurate responses to customer inquiries.
    • Completes work order forms for purpose of order entry and invoicing.
    • Handles cancellations or changes in sales orders and communicates changes to appropriate personnel.
    • Reviews purchase orders to ensure the customer’s technical needs are met.

    Position Inside Sales Coordinator Position Requirements

    Qualified candidates should have the following knowledge, skills, and abilities

    • Knowledge of administrative processes, policies, and procedures related to a sales department and material flow.
    • Previous experience with engineered solutions preferred. Experience in the pump and pump processing industry highly desired.
    • Degree or equivalent experience
    • Proficiency in MS Office including Word and Excel.
    • Able to work in a fast-paced, entrepreneurial environment.
    • Excellent oral and written communication skills.
    • Excellent attention to detail.
    • Excellent customer service and interpersonal skills.
    • Excellent time management skills.
    • Highly energetic and self-starter.
    • Excellent analytical and problem solving skills.
    • Ability to organize, prioritize and plan work; ability to multitask with shifting priorities.
    • Ability to work alone and within a team environment.
    • Must be adaptable with a desire to work in an office / shop setting and willing to help where needed to make sure the customer is taken care of.
    • Ability to lift 25lbs

    Who we are

    Cogent is a growing, employee-owned company that provides creative and innovative fluid processing solutions. We are committed to serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.

    Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group.

    Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our employee-owners help build healthy and prosperous communities through creatively engineered solutions for our customers.

    What We Offer Above and Beyond Competitive Pay

    • Employee Ownership Stock
    • 401(k) with matching
    • Profit Sharing Plan
    • Health, Dental, Vision and Life insurance
    • Generous PTO and Holidays
    • And much more!

    To begin a rewarding career with Cogent, apply today at cogentcompanies.com / careers /

    EOE Statement Cogent, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

    Exempt / Non-Exempt Non-Exempt Full-Time / Part-Time Full-Time Location Casper (Cogent) Category Customer Service Division Cogent, Inc.

    Last updated : 2024-03-24

  • 2 Days Ago

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Call center representative
  • Ascensus
  • Casper, WY FULL_TIME
  • Essential Functions Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year. Other duties may be assigned. Reasonable a...
  • Just Posted

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PUR Selling Specialist
  • Pur Beauty Inc
  • Gillette, WY FULL_TIME
  • DescriptionPUR is currently seeking a Selling Specialist.The specialist chosen would be representing PUR in Ulta's locations in the Gillette, WY area. The primary focus would be sales, brand awareness...
  • 1 Month Ago

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Client Service Representative
  • CENTRAL WYOMING COUNSELING CENTER
  • Casper, WY FULL_TIME
  • JOB SUMMARY: The CSR position is primarily responsible duties to include offering administrative support across the organization. This position will coordinate front-desk activities, distributing corr...
  • 4 Days Ago

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Veterinarian| Casper Animal Medical Center| Casper, WY| Up to $50K in Bonuses
  • Casper Animal Medical Center
  • Casper, WY FULL_TIME
  • Work life balance found at a Mixed Animal practice in tranquil Wyoming! Join our team of highly skilled Doctors - New Grad Mentorship available! Up to $50,000 SIGN ON BONUS! Casper Animal Medical Cent...
  • 3 Days Ago

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Center associate
  • The UPS Store #2200
  • Casper, WY FULL_TIME
  • The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, lam...
  • 1 Day Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Casper, WY area

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Full Time Keyholder/Floor Leader
  • Buckle
  • Casper, WY
  • Summary At Buckle, we target fashionable, friendly, energetic individuals who thrive in a competitive culture. As a Lead...
  • 3/29/2024 12:00:00 AM

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Assistant in Training
  • Buckle
  • Casper, WY
  • Summary Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an ...
  • 3/29/2024 12:00:00 AM

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Leader In Training
  • Buckle
  • Casper, WY
  • Summary At Buckle, we target fashionable, friendly, energetic individuals who thrive in a competitive culture. As a Lead...
  • 3/29/2024 12:00:00 AM

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Rep, Mobile Examiner - (P/T) - ExamOne/Laramie, WY area
  • Quest Diagnostics
  • Casper, WY
  • Overview: Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to ...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant - Water Treatment Plant
  • City of Casper, WY
  • Casper, WY
  • Salary : $37,148.80 - $50,148.80 Annually Location : Water Treatment Plant - Casper, WY Job Type: Full-Time Job Number: ...
  • 3/28/2024 12:00:00 AM

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Merchandiser Specialist
  • Premium Retail Services
  • Glenrock, WY
  • Description and Requirements As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several re...
  • 3/27/2024 12:00:00 AM

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(USA) Associate Optometrist - Walmart
  • Wal-Mart
  • Casper, WY
  • Position Summary... It's time to see optometry through a new lens. Walmart is revolutionizing healthcare and this your c...
  • 3/27/2024 12:00:00 AM

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FT Practice Support Specialist (Work From Home)>
  • aptihealth
  • Casper, WY
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay & benefits - As a Practice Support Specialist you'll: Answer...
  • 3/26/2024 12:00:00 AM

Casper is a city in and the county seat of Natrona County, Wyoming, United States. Casper is the second largest city in the state, according to the 2010 census, with a population of 55,316. Only Cheyenne, the state capital, is larger. Casper is nicknamed "The Oil City" and has a long history of oil boomtown and cowboy culture, dating back to the development of the nearby Salt Creek Oil Field. In 2010, Casper was named the highest-ranked family-friendly small city in the West, and ranked eighth overall in the nation in Forbes magazine's list of "the best small cities to raise a family". Casper ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$32,984 to $46,249
Casper, Wyoming area prices
were up 2.9% from a year ago