Contact Center Representative (Incl. Selling) jobs in Bossier City, LA

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Contact Center Rep
  • Farmers Bank & Trust
  • Magnolia, AR FULL_TIME
  • Customer Contact Center Rep

    At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of “call centers” leave customers wishing they didn’t have to call. We strive to be different!

    Responsibilities/Duties
    Would you find it fun and challenging to:
    • Be the first point of contact for our customers who call in, sometimes with only questions, but many times with account problems;
    • Help customers find the answers they need while protecting them from giving out information to other people who would misuse it;
    • Pay attention to the details that the customers give you, and ask questions if you need to verify further, to make sure each caller is who they say they are and that their request is legitimate;
    • When you are not able to help a caller, find the person in the Bank who can;
    • Build relationships with your phone customers so you can help them figure out which products and services will help them the most;
    • Having growth and advancement opportunities; and
    • On those days when you have callers who may be a bit testy, creatively figuring out ways to make their day!
    Required Qualifications
    • High School diploma or GED
    • At least 12 months of experience in customer service or banking
    • Great communication skills
    • Must put HEART into everything you do!
      • H – Honor
      • E – Excellence
      • A – Adaptability
      • R – Respect
      • T – Teamwork
    We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

    If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodation@MyFarmers.bank and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
  • Just Posted

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Customer Contact Center Rep
  • Farmers Bank & Trust
  • Texarkana, TX FULL_TIME
  • Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
  • 1 Month Ago

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Customer Contact Center Rep. PT
  • Farmers Bank & Trust
  • Magnolia, AR FULL_TIME
  • Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
  • 8 Days Ago

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Call center representative
  • Stout
  • Texarkana, TX FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO / 8 : 30a-5 : 30p EST - As a Call Center Rep you'll : Answer inbound and make out...
  • Just Posted

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Call center representative
  • MedMetrix
  • Texarkana, TX FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll : Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating,...
  • Just Posted

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Selling Flex Associate
  • Belk
  • Shreveport, LA OTHER,PART_TIME
  • A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’...
  • Just Posted

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0 Contact Center Representative (Incl. Selling) jobs found in Bossier City, LA area

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Motor Mechanic
  • Etheredge Electric
  • Shreveport, LA
  • Job Description Job Description Job Summary Repair various kinds of electromechanical equipment. Qualifications Preferre...
  • 4/24/2024 12:00:00 AM

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Spring Into a New Sales Career! NO cold calling; NO office; CONTROL your schedule; FREE fresh leads;
  • TAG
  • Shreveport, LA
  • Job Description Job Description The Assurance Group (www.assuregrp.com) is looking for the right person to fill a consul...
  • 4/24/2024 12:00:00 AM

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Medical Device Sales Representative
  • Accordance Search Group
  • Shreveport, LA
  • Medical Device Sales Representative Territory: Shreveport, LA to Tyler, TX Location: Shreveport, LA Job Description TOP-...
  • 4/23/2024 12:00:00 AM

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Field Service Mechanic - Louisiana
  • Sudden Service, Inc.
  • Bossier City, LA
  • Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equ...
  • 4/22/2024 12:00:00 AM

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Field Service Mechanic - Louisiana
  • Sudden Service Inc.
  • Bossier City, LA
  • Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equ...
  • 4/22/2024 12:00:00 AM

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Outside Sales Representative
  • CEG
  • Bossier City, LA
  • CEG's premier client in the construction technology industry is actively seeking a proactive and results-driven Outside ...
  • 4/21/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Shreveport, LA
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/20/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Bossier City, LA
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/20/2024 12:00:00 AM

Bossier City (/ˈboʊʒər/ BOH-zhər) is a city in Bossier Parish, which is located on the northwestern border of Louisiana in the United States. It is the second most populous city in the Shreveport-Bossier City metropolitan area, with a 2017 census estimate of 68,554. Bossier City is located on the eastern bank of the Red River and is closely tied economically and socially to its larger sister city Shreveport on the opposite bank. The Shreveport–Bossier City area is the center of the region known as the Ark-La-Tex. Bossier City is the largest city in Louisiana that is not the parish seat. The Ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$32,342 to $45,350
Bossier City, Louisiana area prices
were up 1.2% from a year ago