Contact Center Representative (Incl. Selling) jobs in Baton Rouge, LA
Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative (Incl. Selling) jobs
Part-Time Contact Center Representative (Remote)-Baton Rouge, LA
- Pelican State Credit Union
-
Baton Rouge, LA
PART_TIME
- The role of the Part-Time Remote Contact Center Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth in the financial industry. They should be comfortable in a sales environment and must have a reputation for excellent attendance. In all they do, our part-time Remote Contact center Representatives strive to provide a “WOW” member service experience over the phone, and we are seeking someone who desires to do the same while helping our members on a path to financial wellness. A Day in the Life of a part-time remote contact center representative INCLUDES: Answering member phone calls and providing first-call resolution on various financial issues. Actively promoting and cross-selling all Credit Union products and services by identifying member needs in order to achieve established goals. Utilizing strong listening, communication, and problem-solving skills while diplomatically handling and/or resolving member issues. Accurately processing member transactions over the phone. Processing all necessary paperwork and ensuring compliance with all required regulations, procedures, and policies. part-time Remote contact center representative Skills and qualifications include: A High School Diploma or equivalent. 1 year of customer service experience. Must meet the requirements for our Telecommuting Program (More information below!) Excellent oral, written, and telephone communication skills. Strong problem-solving and member service skills. Working knowledge of Microsoft Office products, especially Word, Excel, and PPT. Other things you may want to know about this position: Work Schedule Monday – Friday 9:00 am – 2:00 pm 10:00 am – 2:00 pm 11:00 am – 3:00 pm 12:00 pm – 5:00 pm or 1:00 pm – 5:00 pm Travel Travel is not necessary for this position. Telecommuting Telecommuting is required for this position. Requirements include: A dedicated workspace Secure and strong internet connection Not being a caretaker for any dependents (adult or child) for the entirety of the scheduled shift An environment free from loud noises or outside distractions The first 60 days will be on-site for training at our Corporate Campus located at 2675 O’Neal Lane in Baton Rouge. Why should you join the pelican team? Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. Our part-time employees enjoy amazing benefits including: Paid Vacation & Sick Leave 15 Paid Holidays, including a Cultural Floating Holiday 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% Paid Time Off to volunteer with approved non-profits and charities Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are tobacco-free facilities.
- 21 Days Ago
Contact Center Specialist
- Essential Credit Union
-
Baton Rouge, LA
FULL_TIME
- Contact Center Specialist Position Purpose Responsible for explaining and cross selling Credit Union services and products to existing and potential members to establish account relationships. Respons...
- 1 Month Ago
Selling associate
- Belk
-
Denham Springs, LA
FULL_TIME
- A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’...
- 6 Days Ago
Call Center Representative (Inbound)
- DUDLEY DEBOSIER
-
Baton Rouge, LA
FULL_TIME
- Dudley DeBosier Injury Lawyers is a growing law firm with offices throughout Louisiana. We are seeking a motivated and customer-oriented individual to join our law firm as a Call Center Representative...
- 14 Days Ago
Call Center Representative I
- EFCU Financial Federal Credit Union
-
Baton Rouge, LA
FULL_TIME
- A three-time nominee and a three-time winner as a "Best Places to Work" in the Greater Baton Rouge Area, EFCU Financial is more than just a different place to work. It's so much fun here that even our...
- 3 Days Ago
Service Call Center Representative
- Price LeBlanc
-
Baton Rouge, LA
FULL_TIME
- As a growing company living by the motto “Driven to Excellence,” selecting new associates to join our team is the most crucial step in keeping our business successful. Our mission is to continue to ex...
- 4 Days Ago
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0 Contact Center Representative (Incl. Selling) jobs found in Baton Rouge, LA area
Patient Access Rep - Gonzales - Full Time Days
- Ochsner Health
-
Baton Rouge, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/18/2024 12:00:00 AM
Property & Casualty Licensed Insurance Rep (Remote) – (English or Bilingual Spanish)
- Concentrix
-
Baton Rouge, LA
- Job Title: Property & Casualty Licensed Insurance Rep (Remote) (English or Bilingual Spanish) Job Description ****Must h...
- 4/18/2024 12:00:00 AM
Accountant (Entry Level)- Raising Cane's River Center
- ASM Global
-
Baton Rouge, LA
- ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the p...
- 4/18/2024 12:00:00 AM
Customer Service Representative - Baton Rouge, LA- WFH
- Vitalant
-
Baton Rouge, LA
- Job Description Customer Service Representative - Baton Rouge, LA- WFH - 220658 **Primary Location** : United States of ...
- 4/17/2024 12:00:00 AM
Call Center Representative
- Amplifon
-
Baton Rouge, LA
- GREAT PAY POTENTIAL! AWESOME WORK ENVIRONMENT! IMMEDIATE OPENING: Miracle-Ear is looking for an experienced call center ...
- 4/16/2024 12:00:00 AM
Assistant/Associate/Full Professor of Veterinary Surgical Oncologist- Tenure or Clinical Track
- Louisiana State University
-
Baton Rouge, LA
- All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close ...
- 4/16/2024 12:00:00 AM
Patient Access Rep- Health Information Management
- Ochsner Health System
-
Baton Rouge, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/15/2024 12:00:00 AM
Virtual Call Center Customer Experience Associate
- Cox Enterprises, Inc
-
Baton Rouge, LA
- **Virtual Call Center Customer Experience Associate** **Primary Location:** 7401 Florida Blvd , Baton Rouge , LA , US **...
- 4/14/2024 12:00:00 AM
About Baton Rouge, Louisiana
Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$33,506 to $46,982
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago