Contact Center Representative - Inbound jobs in Westbrook, ME

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • HW Staffing Solutions- Portland ME
  • Portland, ME FULL_TIME
  • Job Description

    Job Description

    If you consider yourself a strong communicator, having empathy along with strong problem-solving skills, we want to meet you!

    If the above sounds like a position you would like to learn more about and the following describes you, your experience, knowledge, and education, apply today!

    • Can you work efficiently and independently in a professional manner?
    • Do you have strong and demonstrated telephone etiquette and positive interpersonal skills?
    • Do you have strong analytical and problem-solving skills?
    • Do you consider yourself an active listener?
    • Do you have above average telephone and interpersonal skills?
    • Do you consider yourself to be detail oriented and organized?
    • Can you multitask among phone and face to face despite frequent interruptions?
    • Is your schedule flexible, to include working some evenings, weekends, and holidays?
    • Do you consider yourself a team player with the ability to work independently when required to do so?
    • Experience / Knowledge : Managing difficult conversations with both patients and internal customers in a positive and professional manner.
    • Experience / Knowledge : Collecting copays and outstanding balances over the phone, working with Patient Accounts to resolve all patient requests - including medical records requests as necessary.
    • Experience / Knowledge : Working with a variety of customers ranging from patients, internal customers : medical staff and other departments.

    Collaborating with peers.

    • Experience / Knowledge : Maintaining accurate information through documentation in all systems and databases, to include resolution and next steps.
    • Experience / Knowledge : Windows Based Computer skills : data entry and word processing ability.
    • Education / Experience : High School Diploma or equivalent. Administrative and / or customer service-oriented environment required.

    If you meet the above and would like to learn more about this exciting opportunity, and the great benefits it offers, apply today, and interview tomorrow! HW Staffing will be your partner in career navigation, supporting you from the moment you apply on through to hire, and thereafter!

    Company Description

    We are HW Staffing, and our mission is to Connect Great People with Great Companies. Collectively, we are revolutionizing how staffing services support the employee and client.

    HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence.

    Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing

    Company Description

    We are HW Staffing, and our mission is to Connect Great People with Great Companies. Collectively, we are revolutionizing how staffing services support the employee and client.

    HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence.

    Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing

    2 days ago
  • 24 Days Ago

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Contact Service Center Coordinator
  • Appalachian Mountain Cl
  • Gorham, NH FULL_TIME
  • Contact Service Center CoordinatorLocation: Joe Dodge Lodge at Pinkham Notch Visitor Center Reports to: Contact Service Center Manager Hourly rate: $15.00- $17.00 Summary Description:Founded in 1876, ...
  • 1 Month Ago

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Contact Service Center Supervisor
  • Appalachian Mountain Cl
  • Gorham, NH FULL_TIME
  • Job Title: Contact Service Center (CSC) Supervisor Reports to: Contact Service Center (CSC) ManagerLocation: Pinkham Notch, NH Founded in 1876, the Appalachian Mountain Club (www.outdoors.org) is the ...
  • 1 Month Ago

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Inbound Sales Representative
  • Maine Community Solar
  • Portland, ME FULL_TIME
  • Maine Community Solar is looking for an outgoing, motivated individual to join our team. We are looking for someone who is self-motivated, has a strong work ethic, and is willing to learn. Position Ov...
  • 8 Days Ago

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Business Services Representative (Inbound Sales)
  • Comcast
  • Portland, ME FULL_TIME
  • Comcast is hiring remote Business Services Representative (Inbound Sales). So, why is this great job? Our REMOTE team is responsible for inbound tele-sales efforts of Comcast services to small-to-medi...
  • 10 Days Ago

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Inbound Customer Service Mobile Representative
  • Spectrum
  • Portland, ME FULL_TIME
  • Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile: A tech-savvy pr...
  • 1 Month Ago

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0 Contact Center Representative - Inbound jobs found in Westbrook, ME area

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Customer Support Rep
  • Max Finkelstein Inc.
  • Lewiston, ME
  • ** Customer Support Rep** **Job Category****:** Sales **Requisition Number****:** CUSTO001328 Showing 1 location **Job D...
  • 3/28/2024 12:00:00 AM

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Administrative Print Production Coordinator Hiring Immediately! Earn $25/hr! 807662
  • Bonney Staffing
  • Portland, ME
  • Compensation: $25.00 per hour The Administrative Print Production Coordinator job in Portland, ME is responsible for pro...
  • 3/28/2024 12:00:00 AM

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Call Center Representative
  • Thrive Networks Inc
  • Cumberland Center, ME
  • Location: Cumberland Foreside, ME (*This role is Hybrid WFH after 1+ months of on-site training, will go in to office 2-...
  • 3/27/2024 12:00:00 AM

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Physician Assistant PartTime
  • Comprehensive Rehab Consultants
  • Westbrook, ME
  • The future of healthcare relies on the brightest minds and biggest hearts. Join us and be part of the team building tomo...
  • 3/27/2024 12:00:00 AM

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Pick-Up and Delivery Driver - Westbrook, ME
  • Goodyear
  • Westbrook, ME
  • ** Pick-Up and Delivery Driver - Westbrook, ME** Date: Nov 11, 2021 Location: Westbrook, ME, US, 04092 Company: Goodyear...
  • 3/27/2024 12:00:00 AM

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Sprinkler Service Technician IV
  • Johnson Controls International
  • Westbrook, ME
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 3/26/2024 12:00:00 AM

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Patient Service Representative - Surgical Associates
  • Central Maine Medical Center
  • Lewiston, ME
  • At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our communi...
  • 3/24/2024 12:00:00 AM

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Cook
  • Healthcare Services Group, Inc.
  • WESTBROOK, ME
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/8/2024 12:00:00 AM

Westbrook is a city in Cumberland County, Maine, United States and a suburb of Portland. The population was 17,494 at the 2010 census. It is part of the Portland–South Portland–Biddeford, Maine metropolitan statistical area. Westbrook is located at 43°41′7″N 70°21′26″W / 43.68528°N 70.35722°W / 43.68528; -70.35722 (43.685348, −70.357116). According to the United States Census Bureau, the city has a total area of 17.33 square miles (44.88 km2), of which, 17.12 square miles (44.34 km2) is land and 0.21 square miles (0.54 km2) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$32,700 to $42,963
Westbrook, Maine area prices
were up 1.6% from a year ago