Contact Center Representative - Inbound jobs in South Carolina

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Service Representative
  • South Carolina Federal Credit Union
  • Florence, SC FULL_TIME
  • Contact Center Service Representative/Phone Banker

    Remote opportunity available in Charleston Metro Area, Columbia Metro Area, Florence, Myrtle Beach & Greenville/Spartanburg, SC.

    Are you passionate about helping others? Do you enjoy interacting with customers over the telephone and working in a high volume, fast-paced environment? As a Contact Center Service Representative you will provide exceptional customer service via telephone and offer financial products and services that meet the customers' needs.

    As a Contact Center Service Representative, a typical day might look like this:

    • Brainstorm with team members about ways to meet referral goals.
    • Talk with a customer about the payoff amount for their auto loan.
    • Assist a customer with unlocking their online account.
    • Order a new debit card for a customer.
    • Transfer funds from one account to another.
    • Meet with your Team Lead to review your current performance.

    This job might be for you if:

    • You enjoy assisting customers over the phone and you thrive in a fast-paced environment. Multitasking is your strength.
    • You connect well with others and you’re comfortable talking to people. You are not bothered by offering financial products and services to customers.
    • You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with your family and friends.
    • You are a pro at managing your time and staying on track.
    • You are awesome at consistently following policies and procedures.
    • You are cool under pressure. You don’t get flustered or take it personally when you have to deal with an irate customer.
    • You volunteer for new challenges without being asked.

    The Perks:

    We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy:

    • A chance to build lasting relationships with not only your team, but our customers as well.
    • The opportunity to work from the comfort of your home- No Commute!
    • A company that cares about your total wellness by providing a program that includes gym reimbursement, virtual workshops, Employee Assistance Program, and more.
    • Opportunities to make a difference by volunteering and getting involved in the community.
    • Opportunities to grow within a company that's dedicated to your development and promoting talent internally.

    To land this role, you need to have a high school diploma (or equivalent), at least one year of customer service experience in a call center or banking environment, and a positive attitude. Apply online at www.scfederal.jobs.

    **Must meet the minimum requirements of highspeed internet (20MGB upload, 50MGB download, 60MS or less latency) to support required responsibilities. A higher minimum speed may be required.

    **This position is predominately remote, however if you are within a 50-mile radius of headquarters you may be required to come onsite for meetings etc.

    NOTE: Relevant military experience is considered for veterans and transitioning service members.

    South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

    #TeamBlue23

  • 10 Days Ago

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Contact Center Representative
  • Jackson Hewitt - 3533
  • Rock Hill, SC PART_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 28 Days Ago

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Contact Center Associate
  • YMCA of Greenville
  • Greenville, SC PART_TIME
  • Overview The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community through youth development, healthy living and social responsibility. The Contact Cen...
  • 19 Days Ago

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Member Advisor - Contact Center
  • REV Federal Credit Union
  • Summerville, SC FULL_TIME
  • Position Purpose The Member Advisor provides service to our members by handling routine tasks, such as opening accounts, processing payments, issuing ATM cards, and handling withdrawals. In addition t...
  • 5 Months Ago

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Contact Center Manager
  • LifeMD
  • Greenville, SC FULL_TIME
  • About usLifeMD is a leading provider of virtual primary care committed to enhancing access to quality and affordable virtual and in-home healthcare. Catering to a wide range of health needs, LifeMD co...
  • Just Posted

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Contact Center Team Lead
  • Roper St. Francis Healthcare
  • Ladson, SC FULL_TIME
  • Job Summary: The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to...
  • 10 Days Ago

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Contact Center Representative | Wichita, KS
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.00 - $14.00 / hour BENEFITS ...
  • 3/29/2024 12:00:00 AM

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Contact Center Representative
  • Golden Key Group
  • Hyattsville, MD
  • About GKG: With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, an...
  • 3/29/2024 12:00:00 AM

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Contact Center Representative
  • WMA
  • Austin, TX
  • Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative | Dallas, TX
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour APPLICATION DETAILS: N...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative | Savannah, GA
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour APPLICAT...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative
  • Educational Federal Credit Union
  • Kendall, FL
  • Job Description Job Description This is an entry skilled level support position in the Member Contact Center (MCC). The ...
  • 3/28/2024 12:00:00 AM

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Contact Center Representative
  • Flex Personnel
  • Plano, TX
  • Job Description Job Description In Search Of Hard working and dedicated customer service representative to work in our c...
  • 3/27/2024 12:00:00 AM

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Contact Center Representative
  • Kemba Cincinnati Credit Union
  • West Chester, OH
  • Job Description Job Description ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, ...
  • 3/26/2024 12:00:00 AM

South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River. South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868. South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$31,301 to $41,126