Contact Center Representative - Inbound jobs in Port Saint Lucie, FL

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • Wallaby Windows
  • Melbourne, FL PART_TIME,FULL_TIME
  • Job Summary:
    These are exciting times at Wallaby Windows. Our advanced technologies and exceptional customer service drive our rapid expansion.

    The Contact Center Representative will provide customer service to our customers across the US. This is a position that will be responsible for answering incoming customer calls, data entry into the CRM, and building relationships with customers and franchise locations.

    Company Summary:

    Wallaby Windows’ call center agents are passionate about providing the highest level of service through knowledge and empathy while positively impacting our customers.

    As a Wallaby Windows call center agent, you will handle inbound and outbound calls assisting customers with selecting the best options from our extensive product line.

    No sales or high-pressure environment. At Wallaby Windows you will find your safe space and happy place.

    In this role, you will be the voice of the company. Through helpful interactions, you can make a difference in the lives of thousands of individuals and their loved ones.

    Wallaby Windows will empower you to provide best-in-class service. As such, we support a positive promote-from-within culture and provide full-rate paid training to help move you to the next level in your career. Yes – we are looking for individuals with drive and ambition – those who desire a career and not just a job.

    Part time and full time positions available as well as evening and weekend hours.

    Supervisory Responsibilities:

    • None.

    Duties/Responsibilities:

    • Provide Wallaby Window customers with an exceptional service experience.
    • Schedule appointments.
    • Confer with customers by telephone to provide information about Wallaby Windows' world-class products and services.
    • Keep Records of customer interaction or transactions and record details of inquiries and actions taken.
    • Identify customers' needs and thoroughly address them.
    • Clearly, Offer Detailed answers while providing concise options or explanations.
    • Contact customers to respond to inquiries.

    Required Skills/Abilities:

    • High energy and engaging communication style.
    • Ability to learn quickly and retain information.
    • Be resourceful and effective in delivering answers to challenging scenarios.
    • Effective verbal and written communication skills.
    • Proficient in Microsoft Office Suite and other related software.
    • Ability to work varying times between the hours of 9am - 6pm.
    • Experience in a call center environment is preferred but not mandatory.
    • Be creative, friendly, and solution-oriented with customers and colleagues.
    • Be Yourself while inspiring your Wallaby Windows team with your ideas, knowledge, self-starting attitude, and customer insight.
    • Reliable transportation.

    Education and Experience:

    • High School Diploma/GED required.
    • Prior experience within the home services industry or CRM experience is preferred, but not required.

    Physical Requirements:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee will likely have prolonged periods of sitting at a desk and working on a computer. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

    Job Types: Full-time, Part-time

    Pay: $17.00 - $19.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Day shift
    • Monday to Friday

    Work Location: In person

  • 3 Days Ago

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Contact center associate
  • Acara Solutions
  • Melbourne, FL FULL_TIME
  • Are you a Contact Center Associate who is looking to join one of the top companies within the Consumer Banking industries? Are you looking to further your career and grow?Do you have experience in cus...
  • 1 Day Ago

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Call Center Representative
  • Whole Family Health Center Inc
  • Vero Beach, FL FULL_TIME
  • Job Summary: This person must be able to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and staff and participating in problem solving ac...
  • Just Posted

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Call center representative
  • PONANT
  • Fort Pierce, FL FULL_TIME
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Health, dental, vision / PTO / Retirement plan - As a Call Center Rep you'll : Handle inbound and outbound calls in a professiona...
  • 19 Days Ago

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Call Center Representative
  • St. Lucie Battery & Tire
  • Fort Pierce, FL FULL_TIME
  • St Lucie Battery & Tire Call Center RepresentativeSt Lucie Battery & Tire is looking for a motivated and experience Call Center Representative to add to our growing Call Center Department to provide o...
  • 21 Days Ago

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Call Center Representative
  • Broadleaf Results
  • Melbourne, FL FULL_TIME,CONTRACTOR
  • Here's what you'd do: To act as a representative of clients and provide exceptional quality service for members. To assist members via telephone, fax, and mail, provide client information, and cross-s...
  • Just Posted

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0 Contact Center Representative - Inbound jobs found in Port Saint Lucie, FL area

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Medical Phone Room Call Center Operator
  • Vero Orthopaedics Inc
  • Vero Beach, FL
  • Job Description Job Description Medical Phone Room Call Center Operator Reports to Director of Office Operations As expe...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative
  • Center for Diagnostic Imaging
  • Palm Beach Gardens, FL
  • RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Patient Service Representa...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative
  • Florida Community Health Centers, Inc.
  • Stuart, FL
  • Job Description Job Description About FCHC: Since 1976, Florida Community Health Centers, Inc. (FCHC) has been a health ...
  • 3/27/2024 12:00:00 AM

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Customer Service Specialist
  • Adapt Health LLC
  • Port Saint Lucie, FL
  • AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Coordinator - Work From Home>
  • Jabra Hearing
  • Jupiter, FL
  • [Customer Service / Call Center / Remote] Anywhere in U.S. / Up to $24 per hour / 401k match / Medical, vision, and dent...
  • 3/27/2024 12:00:00 AM

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Client Advisor - Jupiter
  • Seacoast Bank
  • Jupiter, FL
  • JOB SUMMARY: This position is responsible for increasing branch assets, deposits, customer base and revenue by building ...
  • 3/26/2024 12:00:00 AM

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Patient Coordinator
  • Great Expressions Dental Centers
  • Palm Beach Gardens, FL
  • As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. You...
  • 3/25/2024 12:00:00 AM

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Technical Services Call Center Manager
  • Deposita™, An Allied Universal® Company
  • Jupiter, FL
  • Overview Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovat...
  • 3/22/2024 12:00:00 AM

Port St. Lucie is a city in St. Lucie County, Florida, United States. It is the most populous municipality in the county with a population of 164,603 at the 2010 census due to its rapid growth during the 2000s. It is located 125 miles southeast of Orlando, and 114 miles northwest of Miami.In 2017, the United States Census Bureau estimated the city's population at 189,344. The Port St. Lucie Metropolitan Area includes the counties of St. Lucie County & Martin County and as of 2016 had an estimated population of 465,208. Port St. Lucie is also contained within the Miami - Fort Lauderdale - Port ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$31,258 to $41,069
Port Saint Lucie, Florida area prices
were up 1.5% from a year ago