Contact Center Representative - Inbound jobs in Mansfield, OH

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Outbound Call Center Representative
  • Impact Solutions Inc
  • Brunswick, OH FULL_TIME
  • We have been engaged to find an Outbound Call Center Representative with a passion for making cold calls and a hunting mindset for net new sales. You will proactively carry out the sales process to various customers and sell products and services to businesses located within a specific geographic territory.

    Outbound Call Center Representative overview:

    • Drive revenue value-added revenue within an assigned territory utilizing phone and email campaigns
    • Effectively communicate and promote the value proposition focused on our turnkey storage solutions to help increase sales for the business
    • Collaborate with branch and sales management to increase overall market share in a designated territory through creating and executing a strong territory plan
    • Proactively engages new and existing customers to help build strong customer relationships through prospecting within a designated territory, in-person client meetings, and occasional onsite visits
    • Optimize/Negotiate rates and grow revenue by leveraging the full product line of best-in-class products and services
    • Responsible for all facets of customer account management aiming to increase yearly revenue for each new and existing customer in a designated territory
    • Understand all Essentials Service offerings and any future offerings in order to proactively sell the offerings to customers
    • Effectively follow weekly/monthly/annual KPI goals and objectives
    • Utilize Salesforce CRM system to track performance and manage customers

    Legally authorized to work in the US, not able to sponsor at this time.

    Outbound Call Center Representative qualifications include:

    • 1 years of outbound sales, cold calling and emailing
    • AS or BS degree is preferred but not required
    • Certifications in selling and sales management is ideal
    • A consultative, solution selling approach and experience
    • Experience and success in a highly goal-oriented setting
    • Ability to thrive in a highly dynamic, entrepreneurial, time-sensitive, collaborative environment
    • A positive can-do, will-do attitude with a winning mindset
    • Ability to thrive in a high-volume, transactional ecosystem
    • Experience selling to regional businesses
    • Ideal if experienced with Salesforce CRM tools, social media marketing and networking

    Industry: Business Development, Sales, Cold Calling, Call Center, Brunswick, Ohio

    Job Code: j-1849

  • 29 Days Ago

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Contact Supervisor
  • basf-se
  • Elyria, OH FULL_TIME
  • Now Hiring Contact Supervisor! The world needs creative solutions. We need YOU! BASF’s Elyria, Ohio Catalyst site is seeking a professional like you to provide production supervision to a team of oper...
  • 1 Month Ago

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Sales representative
  • T-mobile By Mobile Center Inc
  • Brunswick, OH FULL_TIME
  • Up to $20 per hour (Including base, commission and bonuses) Guaranteed commission for your first 2 months for all new hires Benefits : Rockstar Rewards Program (Annual all expense trip for top perform...
  • 21 Days Ago

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T-Mobile Sales Representative
  • T-mobile By Mobile Center Inc
  • Elyria, OH FULL_TIME
  • Up to $20 per hour (Including base, commission and bonuses) Guaranteed commission for your first 2 months for all new hires Benefits: Rockstar Rewards Program (Annual all expense trip for top performe...
  • 6 Days Ago

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T-Mobile Sales Representative
  • T-mobile By Mobile Center Inc
  • Brunswick, OH FULL_TIME
  • Up to $20 per hour (Including base, commission and bonuses) Guaranteed commission for your first 2 months for all new hires Benefits: Rockstar Rewards Program (Annual all expense trip for top performe...
  • 2 Months Ago

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Inside Sales Representative for Steel Service Center - Base 50k-65k +Commission - Mansfield, OH
  • Benjamin Steel Company
  • Mansfield, OH FULL_TIME
  • LOCATION: Benjamin Steel Co. , Mansfield, OH JOB TITLE: Inside Sales Representative SUPERVISED BY: Inside Sales Manager/Director of Branch Operations POSITION SUMMARY: Sells full product line to all t...
  • 29 Days Ago

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0 Contact Center Representative - Inbound jobs found in Mansfield, OH area

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Customer Advocate
  • Jobs for Humanity
  • Mansfield, OH
  • Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem...
  • 4/24/2024 12:00:00 AM

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Radiation Therapist PRN
  • Cleveland Clinic
  • Mansfield, OH
  • Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare...
  • 4/24/2024 12:00:00 AM

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Sr UX Content Strategist
  • Quantum Health
  • Crestline, OH
  • DescriptionLocation: This position is located at our Dublin, OH campus with hybrid flexibility.Who we areFounded in 1999...
  • 4/24/2024 12:00:00 AM

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Specialist, Brokerage Service Rep - (Omaha/Dallas/Phoenix/Richfield, OH)
  • Charles Schwab
  • Sterling, OH
  • Position Type: Regular Your opportunity Personal Choice Investment Services (PCIS) Participant Services works directly w...
  • 4/22/2024 12:00:00 AM

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Early Head Start Associate Teacher FT Sea - Richland County
  • OHIO HEARTLAND COMMUNITY ACTION COMMISSION
  • Mansfield, OH
  • Description ESSENTIAL FUNCTIONS: Encourage and support families working with their own infants and toddlers and classroo...
  • 4/22/2024 12:00:00 AM

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Customer Advocate
  • Safelite Group, Inc.
  • Mansfield, OH
  • Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an ...
  • 4/21/2024 12:00:00 AM

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Parts Specialist
  • O'Reilly Auto Parts
  • Ashland, OH
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 4/21/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Norwalk, OH
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/20/2024 12:00:00 AM

Mansfield is a city in and the county seat of Richland County, Ohio, United States. Located midway between Columbus and Cleveland via Interstate 71, it is part of Northeast Ohio and North-central Ohio regions in the western foothills of the Allegheny Plateau. The city lies approximately 65 miles (105 km) northeast of Columbus, 65 miles (105 km) southwest of Cleveland and 91 miles (146 km) southeast of Toledo. The city was founded in 1808 on a fork of the Mohican River in a hilly region surrounded by fertile farmlands, and became a manufacturing center owing to its location with numerous railro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$32,060 to $42,126
Mansfield, Ohio area prices
were up 1.3% from a year ago