Contact Center Representative - Inbound jobs in Johnson City, TN

We invest in our people by providing paid training along with growth and development opportunities, for example 84% of our managers are internal promotions.

The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service.

You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer.

Enjoy working on site You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.

With 170,000 associates across the globe, we're the team behind the best experiences for 750 of the world's leading brands, from Fortune 500 companies to local startups.

Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.

This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.