Contact Center Representative - Inbound jobs in Honolulu, HI

Job Description

New Marketing Representative Off Property Contact may be eligible for sign on bonus up to $1500 based on your experience

As a Bilingual Marketing Representative Off Property Contact (Japanese / English), you will be responsible for the generation of leads, promotion / booking of eligible vacation ownership presentations, and the promotion / sale of vacation packages where applicable to Hilton Grand Vacations Owners, Club Members and other qualified customers.

WHY DO TEAM MEMBERS LIKE WORKING FOR US :

• Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan. Bilingual Marketing Representative Off Property Contact (Japanese / English) have targeted annual earnings of $90,000 per year, with some Team Members earning substantially more based on their individual performance.
• HGV Offers Day One Team Member Benefits!
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Recognition Program and Rewards
• Team Member Travel Program enjoy discounted rates at incredible properties around the globe
• 401(k) program with company match
• Paid Sick Days
• Numerous learning and advancement opportunities

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.

SCHEDULE DETAILS :

ADDITIONAL RESPONSIBILITIES INCLUDE :

• Distribute approved promotional information and incentives to visitors.
• Provide customer / concierge services and island activity information / booking services as needed.
• Assist in the implementation and tracking of current and future marketing programs.

Qualifications

What are we looking for .

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role optimally, you must possess the following minimum qualifications and experience :

• High School Diploma / GED
• Able to work flexible schedules including mornings, evenings, weekends and holidays
• Japanese / English Bilingual (speak, read, write)
• Basic computer proficiency with the ability to learn
• Self-motivated and goal oriented with excellent communication & verbal presentation skills with the ability to persuade others and overcome objections

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Previous Timeshare sales or marketing experience
• Experience selling and booking tours / activities (concierge services)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Last updated : 2024-04-24