Contact Center Representative - Inbound jobs in High Point, NC

Job Description

Established Independent Multi-Specialty Practice Seeking Full Time Medical Front Desk/Unit Secretary for our Triad offices!

Medical Front Desk: Bethany Medical Center (BMC), a multi-specialty physician practice located in Greensboro, High Point, Winston-Salem, North Wilkesboro, Mt Airy, and Kernersville. We are looking for an extremely motivated individual to perform duties such as checking patients in and out, charge entry, answering phone calls, scheduling appointments, and other tasks. Candidates must display a positive attitude, team work, excellent communication and customer service skills along with the ability to multi-task efficiently.

Abilities:

• Initiating Action – Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive.
• Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
• Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Qualifications:

• 1 year of medical office experience with patient registration and check in/check out preferred.
• Candidate must be a self-started, and adapt to departmental changes when necessary.
• Candidate must be able to discuss treatment and financial obligations with patients.
• Multilingual is a plus.
• Strong computer skills and customer service are pertinent.
• Experience with Allscripts is a plus.

Competitive Benefit Package Includes:

• Competitive Hourly Pay
• Generous PTO
• Paid Holidays
• Medical/Dental/Vision
• And more!

Job Type: Full-time