Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
The Registrar provides patient registration services including patient interview, preparation of registration forms and other admission or transfer related requirements. Creating a positive customer service environment, the Registrar assists with insurance verification, collections of identified amounts due and pre-certification through collaboration with Clinic providers, Clinic Manager and other departments to ensure comprehensive processing and continuum of care.
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0 Contact Center Representative - Inbound jobs found in Greenville, MS area