Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Inland Eye Specialists is searching for an experienced, energetic, bi-lingual Call Center Representative for our offices in Murrieta, Ca. - No late nights, No Sunday hours, no major holidays, a robust benefits package and a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities
This position is will transition to remote after approximately 3 months of in office training.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Since 1982 Inland Eye Specialists has been providing quality eye care services for the whole family. Our medically trained staff includes board certified surgeons, optometrists, and licensed optical specialists. Our experienced practitioners utilize a wide variety of the safest, most advanced techniques to protect, restore, and enhance your vision. We are professionals committed to providing the most comprehensive eye care available in a respectful and compassionate atmosphere. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Inland Eye Specialists are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.inlandeyespecialists.com
The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.
In Turn We Will Provide:
#ESP2
Clear All
0 Contact Center Representative - Inbound jobs found in Corona, CA area