Contact Center Representative - Inbound jobs in Chula Vista, CA

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Call Center Inbound Sales Representative
  • Spectrum
  • San Diego, CA FULL_TIME
  • Position requires for you to commute to the following location: 10450 Pacific Center Court San Diego, CA 92121

    The Spectrum Inbound Sales Representative is an inside sales position that requires the evaluation and discussion of the features and benefits of our products and services to upgrade new, existing, and former customers. This role will focus on establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple customer service options, including but not limited to cable, internet, home phone and mobile.

    The start date for this role is Monday, April 1st.

    Pay & Benefits

    • Average target compensation $60k plus, top performers can earn $74k plus, with a guaranteed commission of $3100 during the first 5 months on the job (including during training). Inbound Sales Agents earn an hourly base pay starting at $20.00 p/hr ( $1.15 p/hr for Shift Diff pay depending on scheduled start time) plus commission.
    • Free home cable (includes HBO/premium channels), Internet, and Home Phone
    • Discounted Spectrum Mobile (Unlimited Plan - $15 per line - up to 10 lines)
    • 401K / Retirement savings plan with a 9% company match
    • Tuition-Free Education - Bachelor's Degrees & Certifications. Or get $10,000 per calendar year in tuition reimbursement from a university of your choosing.
    • Low cost medical benefits - some of the best in the industry with less than 30 day waiting period
    • Paid Time Off (accrued vacation, personal days, sick days and paid holidays)
    • 12 weeks of comprehensive paid training
    • Do you want to join a Fortune -100 company?

    REQUIRED QUALIFICATIONS

    • Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
    • Ability to show proper judgement and initiative
    • Familiarity with billing systems
    • Strong computer skills
    • Ability to respond to customer inquiries in a timely manner
    • Problem solver, likes challenges, goal oriented, ambitious, determined and self-confident
    • Excellent verbal, written and interpersonal communication skills
    • Ability to communicate in a clear, professional manner
    • Multitask effectively

    Education
    High school diploma or equivalent (required)

    Related Work Experience

    • Customer service - 1 year experience
    • 6 months of sales experience
    • Heavy volume phone experience in a customer service/call center job is a plus

    Job Type: Full-time

    Pay: $55,000.00 - $73,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Paid training
    • Tuition reimbursement
    • Vision insurance

    Experience level:

    • 1 year
    • 2 years
    • Under 1 year

    Shift:

    • 8 hour shift

    Supplemental pay types:

    • Commission pay

    Weekly day range:

    • Weekends as needed

    Work setting:

    • Call center
    • In-person
    • Office

    Experience:

    • Inside sales: 1 year (Preferred)
    • Call center: 1 year (Preferred)
    • Customer service: 1 year (Preferred)

    Work Location: In person

  • 14 Days Ago

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Contact Center - Contact Center Supervisor
  • Mission Fed
  • San Diego, CA FULL_TIME
  • We are looking for a LEADER for our 60 Team Member call center based in Scripps Ranch! Do you have a passion for helping others? Are you the go to person for people on your team because you always hav...
  • Just Posted

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Contact Center - Contact Center Supervisor
  • MISSION FEDERAL CREDIT UNION
  • San Diego, CA FULL_TIME
  • We are looking for a LEADER for our 60 Team Member call center based in Scripps Ranch! Do you have a passion for helping others? Are you the go to person for people on your team because you always hav...
  • 4 Days Ago

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Contact Center - Telephone Consultant
  • Mission Fed
  • San Diego, CA FULL_TIME
  • Do you live and breathe member service? Are you passionate about providing solutions to members and working in an ultra-fast paced environment? If so, a role as a Telephone Consultant might be just ri...
  • 1 Month Ago

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CALL CENTER REPRESENTATIVE
  • OPSAM HEALTH
  • National, CA FULL_TIME
  • Job title: Call Center Representative Reports to: Call Center Supervisor Status: Full Time Location/s: Admin, 1428 Highland Avenue, National City CA 91950 The Organization Operation Samahan (OpSam Hea...
  • 19 Days Ago

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Call Center Representative
  • Aladdin Bail Bonds
  • Carlsbad, CA FULL_TIME
  • compensation: $17.00/hremployment type: full-timeCALL CENTERREPRESENTATIVES (Evenings)Rapidly growing industry leader in the specialized financial services and insurance sector has two openings for a ...
  • 22 Days Ago

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0 Contact Center Representative - Inbound jobs found in Chula Vista, CA area

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***Client Service Advisor | Remote in Utah***
  • Vaco
  • San Diego, CA
  • Job Title: Client Service Advisor Location: Remote in Utah Duration: 12-months Contract (Possible extension/conversion) ...
  • 3/28/2024 12:00:00 AM

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Call Processing Reps - Bilingual
  • Cross Country Workforce Solutions Group
  • San Diego, CA
  • Job Description Job Description Overview: This position will work in a fast-paced call center and is responsible for sch...
  • 3/28/2024 12:00:00 AM

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Dental Patient Service Representative
  • Family Health Centers of San Diego, Inc.
  • San Diego, CA
  • Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional heal...
  • 3/28/2024 12:00:00 AM

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Remote Customer Care Associate
  • Magellan Health, Inc
  • San Diego, CA
  • **Covid-19 Update:** Magellan Health is taking the implications of the coronavirus (COVID-19) pandemic very seriously. T...
  • 3/28/2024 12:00:00 AM

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Customer Product Support - Hybrid/Remote
  • Generac Power Systems
  • San Diego, CA
  • *This position offers remote and hybrid capabilities following a minimum of 90 days in office and is contingent upon you...
  • 3/25/2024 12:00:00 AM

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Senior Manager Customer Support
  • Component Control - a CAMP Company
  • San Diego, CA
  • Overview: CAMP Systems is the leading provider of aircraft compliance and health management services to the global busin...
  • 3/25/2024 12:00:00 AM

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Director of Customer Service
  • Generali Global Assistance
  • San Diego, CA
  • **Generali Global Assistance** **Director of Customer Service** **Generali Global Assistance - San Diego, CA - Full Time...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • AM/PM
  • Spring Valley, CA
  • Description We are seeking Customer Service Representatives for our company. We offer competitive benefits such as 401K,...
  • 3/25/2024 12:00:00 AM

Chula Vista (/ˌtʃuːlə ˈvɪstə/; English: beautiful view ) is the second largest city in the San Diego metropolitan area, the seventh largest city in Southern California, the fourteenth largest city in the state of California, and the 74th-largest city in the United States. The population was 243,916 as of the 2010 census. Located just 7.5 miles (12.1 km) from downtown San Diego and 7.5 miles (12.1 km) from the Mexican border in the South Bay region of the metropolitan area, the city is at the center of one of the richest economic and culturally diverse zones in the United States. Chula Vista is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$35,778 to $47,008
Chula Vista, California area prices
were up 2.6% from a year ago