Contact Center Representative - Inbound jobs in Amarillo, TX

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

P
Call Center Representative
  • Perdue, Brandon, Fielder, Collins and Mott L.L.P.
  • Amarillo, TX PART_TIME
  • Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states.

    For more information on our Firm, please visit our website at www.pbfcm.com.


    Position Summary: PBFCM is a high-volume collection firm that offers a professional, yet casual environment. We
    are in search of a full-time team member for our Collections Department to assist in the collection of
    delinquent fines and fees accounts through varying communication methods and possible suit preparation.

    Essential Job Functions:
    Receive high volume of inbound phone calls
    Make outbound calls to account owners
    Track correspondence sent, received or requiring further action in account management system
    Research owner contact information as needed
    Meet daily, weekly and monthly production objectives
    Be accountable for call quality, attendance, and adherence to work schedule results

    Experience Requirement(s):
    Previous Office Experience (Preferred)
    Experience in a law office, collections environment or tax office (Preferred)
    Experience in customer service (Preferred)

    Education Requirement(s):
    High School diploma or equivalent (Required)
    Some college (Preferred)

    Competencies / Skills

    Essential Skills:
    Strong oral and written communication skills
    Proficiency in Microsoft Office, specifically Word, Excel and Outlook
    Ability to meet deadlines, work under pressure and prioritize tasks
    Strict attention to detail
    Ability to work independently
    Strong proficiency at multi-tasking
    Punctuality and dependability

    Preferred Skills:
    Decision-making skills Ability to work independently and make decisions that balance the interests of the
    firm and the customer
    Conflict Resolution skills Customers can be difficult and you need to be able to respond to difficult behavior
    with diplomacy and tact
    Ability to work under pressure Candidates must demonstrate a healthy response to stressful situations
    Adaptability and Teamwork - Ability to accept and implement coaching and feedback in order to achieve
    individual and team performance goals

    Work Environment

    This position involves:
    Sitting at a computer most of the day
    Utilizing a headset and being on the phone frequently
    On the job training
    Annual performance reviews

    Physical Demands: While performing the duties of this job, the employee is regularly required to walk, sit, speak
    and hear. The employee is required to stand, use hands to finger, handle, or feel; reach with hands and arms; the
    employee may be required, on occasion, to stoop, kneel, or crouch. Specific vision abilities required by this job
    include close vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to
    travel by air or car.


  • 21 Days Ago

F
Customer Service/ Call Center Representative
  • FUNDACIÓ ROURE
  • Amarillo, TX FULL_TIME
  • Currently seeking CUSTOMER SERVICE/CALL CENTER REPRESENTATIVES POSITION SUMMARY: Provides customer service to internal and external customers, including consumers, retailers and business partners. Res...
  • 1 Month Ago

R
Parts Counter Sales Representative
  • Roberts Truck Center
  • Amarillo, TX FULL_TIME
  • The Parts Counter Sales Representative duties sells parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maint...
  • 20 Days Ago

P
Interventional Cardiologist- Pampa Regional Medical Center
  • Pampa Regional Medical Center
  • Pampa, TX FULL_TIME
  • Interventional Cardiologist- Pampa Regional Medical Center Facility Pampa Regional Medical Group Location US-TX-Pampa ID 2024-148597 Category Physician Position Type Full Time Shift Days Overview Pamp...
  • Just Posted

B
Manager of Nursing / RN Harrington Cancer Center
  • BSA Harrington Cancer Center
  • Amarillo, TX FULL_TIME
  • Overview: Join our team as a day shift, full-time, Harrington Cancer Center, Manager of Nursing (RN) in Amarillo, TX. Fulfilling your purpose begins here: People First, Always. Here’s how we take care...
  • 8 Days Ago

C
100% Home Office Medewerker Klantenservice / Inbound (incl. verhuispakket)
  • CONDUENT
  • Turkey, TX FULL_TIME
  • Conduent Hakkında: Conduent biedt een marktconform salaris met daarnaast een aantrekkelijk voordeelpakket zoals een verhuispakket, privézorgverzekering, parttime mogelijkheid en flexibele werktijden. ...
  • 10 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Contact Center Representative - Inbound jobs found in Amarillo, TX area

N
RN / Registered Nurse / Surgery / FT / Nights
  • Northwest Texas Healthcare System
  • Amarillo, TX
  • Job Description Responsibilities NORTHWEST TEXAS HEALTHCARE SYSTEM Northwest Texas Healthcare System is a 495-bed system...
  • 3/28/2024 12:00:00 AM

N
RN / Registered Nurse / Cardiothoracic / CVOR / Surgery / FT / Days
  • Northwest Texas Healthcare System
  • Amarillo, TX
  • Job Description Responsibilities NORTHWEST TEXAS HEALTHCARE SYSTEM Northwest Texas Healthcare System is a 495-bed system...
  • 3/28/2024 12:00:00 AM

N
RN / Registered Nurse / PACU / Phase I / FT / Days
  • Northwest Texas Healthcare System
  • Amarillo, TX
  • Job Description Responsibilities NORTHWEST TEXAS HEALTHCARE SYSTEM Northwest Texas Healthcare System is a 495-bed system...
  • 3/28/2024 12:00:00 AM

N
RN / Registered Nurse / Surgery / Operating Room / FT / Nights / NO CALL
  • Northwest Texas Healthcare System
  • Amarillo, TX
  • Job Description Responsibilities Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and ...
  • 3/28/2024 12:00:00 AM

N
Licensed Vocational Nurse/LVN Weekends 0600-1830 (FRI/SAT/SUN)
  • Northwest Texas Healthcare System
  • Amarillo, TX
  • Job Description Responsibilities Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and ...
  • 3/28/2024 12:00:00 AM

A
Customer Service Representative - Work from Home - Amarillo, TX
  • Anomaly Squared
  • Amarillo, TX
  • Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities ...
  • 3/26/2024 12:00:00 AM

A
Customer Service Representative - Work from Home - Rockwall, TX
  • Anomaly Squared
  • Amarillo, TX
  • Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities ...
  • 3/25/2024 12:00:00 AM

A
Customer Service Advisor
  • AMA TechTel, LLC.
  • Amarillo, TX
  • ***Customer Service Advisors*** have the overall responsibility of delivering outstanding customer support to our rapidl...
  • 3/24/2024 12:00:00 AM

Amarillo (/ˌæməˈrɪloʊ/ AM-ə-RIL-oh) is the 14th-most populous city in the state of Texas, United States. It is also the largest city in the Texas Panhandle, and the seat of Potter County. A portion of the city extends into Randall County. The estimated population was 199,826 as of 2017. The Amarillo metropolitan area has an estimated population of 276,020 in four counties as of 2017. The metro population is projected to surpass 310,000 in 2020. Amarillo, originally named Oneida, is situated in the Llano Estacado region. The availability of the railroad and freight service provided by the Fort ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$30,402 to $39,945
Amarillo, Texas area prices
were up 1.2% from a year ago