Contact Center Quality Manager jobs in Marrero, LA

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Store manager center
  • Rent-A-Center
  • Chalmette, LA FULL_TIME
  • Rent A Center

    Ready to do your best work?

    Why should I apply in just a few clicks?

    • Paid Time Off and Sundays Off We are Closed!
    • Full-Time Employment and a Consistent Schedule
    • Weekly Pay (companywide)
    • Award Winning Culture with the Opportunity to Advance
    • Great Benefits MedicalDentalVisionLife InsuranceSupplemental Life InsuranceSpouse / Dependent Life InsuranceShort Term DisabilityLong Term DisabilityFlexible Spending Accounts401(k) Savings Plan w / company matchPaid Time OffLegal InsuranceIdentity Theft Protection PlanHealth Savings AccountsHospital IndemnityCritical IllnessAccident InsuranceLimited Purpose Plan

    What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

    A day in the life of a Store Manager :

    • Sales : Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approval rental agreements, monitor planned results for sales as measured by revenue and growth
    • Account Management : Oversee direct coworker's collection activities, follow-up on accounts that require manager interventions, approve customer commitments and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
    • Leadership : Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
    • Coworker Management : Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service

    What are the minimum requirements?

    • 3 5 years of retail / management experience
    • Completion of RAC's Store Manager Development Program
    • Computer literacy / proficiency in store operation applications
    • Valid state driver's license and good driving record You WILL be driving the company vehicles

    What are some additional helpful traits?

    • Seeking more than just a job, but a CAREER
    • A desire to improve our customer's lives
    • A dynamic personality that will drive business
    • Grit and determination

    This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.

    Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

    Benefits

    Paid Time Off Need a little time? You got it! Our Paid Time Off policy provides hours for vacation, personal time, illness, bereavement leave and jury duty.

    We also offer paid holidays throughout the year. Paid Time Off Time off work with pay is offered through a number of programs including vacation, personal time off (PTO), holidays, bereavement leave and jury duty.

    Health & Wellness We offer complete and comprehensive medical, dental, vision and prescription coverage options for individuals and families.

    We provide Basic Life and Accidental Death & Dismemberment (AD&D) Insurance automatically at no cost to coworkers in the event of a serious accident or death.

    You may also take advantage of options such as applicable Health Savings Accounts (with partial funding from RAC), Flexible Spending Accounts, TELEDOC services and more.

    401(k) with Company Match We care so much about your future, we put our money where our hearts are with a 50% match for each dollar you contribute toward your retirement! 401(k) with Company Match The Upbound 401(k) Retirement Savings Plan is a smart way to start savings for your future today, while also getting the benefit of RAC’s great company match.

    You can reduce your current taxable income and build a nest egg by making pre-tax contributions on your paycheck.The company will match 50% for each dollar you contribute up to 6% of your eligible earnings.

    Coworker Perks Working for Upbound provides you with some great perks, like our purchase program and discounts. Coworker Perks Coworker Purchase : You can purchase merchandise through our partner vendors at significant discounts for yourself and your household.

    Coworker Discounts : Whether you are looking for gym memberships, cellular, travel or a host of other goods and services, our coworkers have access to corporate discounts to help keep more money in your pockets.

    Employee Assistance Program : This free resource is available to coworkers and family members 24 hours a day, 7 days a week.

    Benefits include : Advice on everyday life issues (e.g., parenting, childcare)Budgeting and financial assistanceLegal help for family mattersUp to three face-to-face, confidential sessions with a professional counselor

    Last updated : 2024-02-29

  • 26 Days Ago

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Shift Manager
  • West Quality Food Service, Inc.
  • Kenner, LA FULL_TIME
  • Join the West Quality KFC/TACO BELL family and find a great career. This is a place where great people work together. At West Quality KFC/TACO BELL we realize the importance of every employee and the ...
  • 16 Days Ago

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Assistant Manager
  • West Quality Food Service, Inc.
  • Westwego, LA FULL_TIME
  • The Assistant Manager will assist with management responsibilities and ensure efficiency and quality of all operations within the restaurant. Responsibilities of this position include ensuring custome...
  • 16 Days Ago

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Shift Manager
  • West Quality Food Service, Inc.
  • Orleans, LA FULL_TIME
  • Join the West Quality KFC/TACO BELL family and find a great career. This is a place where great people work together. At West Quality KFC/TACO BELL we realize the importance of every employee and the ...
  • 16 Days Ago

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Shift Manager
  • West Quality Food Service, Inc.
  • Westwego, LA FULL_TIME
  • Join the West Quality KFC/TACO BELL family and find a great career. This is a place where great people work together. At West Quality KFC/TACO BELL we realize the importance of every employee and the ...
  • 16 Days Ago

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Assistant Manager
  • West Quality Food Service, Inc.
  • Orleans, LA FULL_TIME
  • The Assistant Manager will assist with management responsibilities and ensure efficiency and quality of all operations within the restaurant. Responsibilities of this position include ensuring custome...
  • 16 Days Ago

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0 Contact Center Quality Manager jobs found in Marrero, LA area

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Welcome Desk Manager
  • New Orleans Jewish Community Center
  • New Orleans, LA
  • Who We Are: The New Orleans JCC is a state-of-the-art fitness center and pool, a leader in New Orleans early childhood e...
  • 3/28/2024 12:00:00 AM

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Pain Management Radiology Technologist - Part Time
  • Ochsner Health
  • Gretna, LA
  • Job Description We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our comm...
  • 3/28/2024 12:00:00 AM

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Registered Nurse (RN)- ICU- Various Shifts Available
  • Ochsner Health
  • Gretna, LA
  • Job Description We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our comm...
  • 3/28/2024 12:00:00 AM

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Registered Nurse - Emergency Department - Various Shifts Available
  • Ochsner Health
  • Gretna, LA
  • Job Description We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our comm...
  • 3/28/2024 12:00:00 AM

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RN Registered Nurse - Telemetry - $20k Sign On Bonus!
  • Ochsner Health
  • Gretna, LA
  • Job Description We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our comm...
  • 3/28/2024 12:00:00 AM

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Registered Nurse - Emergency Department- Nights
  • Ochsner Health System
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 3/28/2024 12:00:00 AM

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RN- Chemo Infusion
  • Ochsner Health System
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 3/28/2024 12:00:00 AM

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Registered Nurse (RN) - Chemo Infusion Outpatient - Full Time
  • Ochsner Health System
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 3/28/2024 12:00:00 AM

Marrero is a census-designated place (CDP) in Jefferson Parish, Louisiana, United States. Marrero is on the south side (referred to as the "West Bank") of the Mississippi River, within the New Orleans–Metairie–Kenner Metropolitan Statistical Area. The population was 33,141 at the 2010 census. Marrero is located west of the Intracoastal Canal on the Mississippi River, at coordinates 29°53′10″N 90°6′36″W / 29.88611°N 90.11000°W / 29.88611; -90.11000 (29.886017, -90.109930). It is bordered to the east by Harvey, to the west by Westwego, and to the north, across the Mississippi, by New Orleans....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Manager jobs
$71,646 to $107,959
Marrero, Louisiana area prices
were up 1.2% from a year ago

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