Contact Center Quality Manager jobs in Bismarck, ND

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Assistant Store Manager
  • UNITED QUALITY COOPERATIVE
  • Keene, ND OTHER
  • Job Details

    Job Location:    Keene CStore - Keene, ND
    Position Type:    Full Time
    Education Level:    High School
    Salary Range:    Undisclosed
    Travel Percentage:    Up to 50%
    Job Shift:    Any
    Job Category:    Retail

    Description

    Assists the Store Manager with direction, promotion, and coordination of convenience store operations. Typical responsibilities include: Establish and communicate department goals, plans and results to employees; price and market products; staff, train, and schedule employees; supervise employees and set work expectations; review department performance and take corrective action as needed; nurture and support employee growth; submit operational reports to management.

    Qualifications


  • Just Posted

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Assistant Store Manager
  • UNITED QUALITY COOPERATIVE
  • New, ND OTHER
  • Job Details Job Location: C-Store East - New Town, ND Position Type: Full Time Education Level: High School Salary Range: $18.00 - $20.00 Hourly Travel Percentage: Up to 50% Job Shift: Any Job Categor...
  • 6 Days Ago

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Quality Manager
  • Dairy Farmers of America
  • Pollock, SD FULL_TIME
  • Manage and lead a team of individuals to ensure effective quality execution, continuous improvement, and regulatory compliance. Provide leadership within the facility to drive positive change through ...
  • 22 Days Ago

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Quality Manager
  • DAIRY FARMERS OF AMERICA, INC.
  • Pollock, SD FULL_TIME
  • Manage and lead a team of individuals to ensure effective quality execution, continuous improvement, and regulatory compliance. Provide leadership within the facility to drive positive change through ...
  • 23 Days Ago

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Quality Control Technician
  • Rinker Materials Career Center
  • MENOKEN, ND FULL_TIME
  • Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the g...
  • 3 Days Ago

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Construction Quality Control Manager
  • GovGig
  • Williston, ND FULL_TIME
  • The Quality Control Manager is responsible for implementing and maintaining the quality control plan as required and is responsible for the overall quality control for the project. Key Responsibilitie...
  • Just Posted

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0 Contact Center Quality Manager jobs found in Bismarck, ND area

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Customer Service Representative Driver - Bismarck, ND - $1000 Sign On BONUS!
  • Aramark Uniform
  • Bismarck, ND
  • ** Customer Service Representative Driver - Bismarck, ND - $1000 Sign On BONUS!** **Job Category****:** Service Professi...
  • 3/28/2024 12:00:00 AM

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Patient Access Representative | Orthopedics/Hand Therapy | 40hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/28/2024 12:00:00 AM

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Technician l - Security
  • Paladin Technologies
  • Bismarck, ND
  • Paladin Technologies is a premiere complex systems integrator that designs and deploys sophisticated systems technology ...
  • 3/28/2024 12:00:00 AM

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Outside Sales - Equipment & Service
  • Miner, LTD
  • Bismarck, ND
  • Job Type Full-time Description Our company is seeking to hire someone with outside sales, B2B experience with industrial...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Midwest Deck Company
  • Bismarck, ND
  • Midwest Deck Company is a leading provider of professional deck installation and outdoor living solutions in the Midwest...
  • 3/27/2024 12:00:00 AM

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Customer Experience Specialist- Remote
  • Pearson Lanka
  • Bismarck, ND
  • ease click here: http://www.pearson.com/careers/diversity-and-inclusion.html Pearson ** Pearson Customer Experience Spec...
  • 3/26/2024 12:00:00 AM

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Patient Access Representative | Guest Services Overnights | 36hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

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Patient Access Representative | ED Evenings | 40hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

Bismarck (/ˈbɪzmɑːrk/) is the capital of the U.S. state of North Dakota and the county seat of Burleigh County. It is the second-most populous city in North Dakota after Fargo. The city's population was estimated in 2017 at 72,865, while its metropolitan population was 132,142. In 2017, Forbes magazine ranked Bismarck as the seventh fastest-growing small city in the United States. Bismarck was founded by European Americans in 1872 on the east bank of the Missouri River. It has been North Dakota's capital city since 1889, when the state was created from the Dakota Territory and admitted to the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Manager jobs
$71,439 to $107,647
Bismarck, North Dakota area prices
were up 0.8% from a year ago

Contact Center Quality Manager in Somerset, NJ
Although we are good at making it look easy, quality customer service does not happen by chance.
December 17, 2019
Contact Center Quality Manager in Provo, UT
The call is flagged due to involving a refund, and the agent is required to meet with their quality manager.
February 11, 2020
Contact Center Quality Manager in Kingsport, TN
We're looking for talented people who will put our customers at the center of everything we do.
January 28, 2020