Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Hampton Inn Lehi - Thanksgiving Point is looking to hire a night audit front desk team member. Join us in proving the best possible guest experience from check-in to check-out, while working in a safe and friendly environment where you are truly part of a team!
11:00 PM - 7:00 AM shift availability required
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
Work setting:
Work Location: In person