Contact Center Quality Assurance Auditor jobs in Pennsylvania

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor, Coding
  • Healthcare Administrative Partners
  • Media, PA FULL_TIME
  • Healthcare Administrative Partners is a leading provider of medical billing, coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media, PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth, NH office. We strive to deliver our services effectively, efficiently, and with the highest level of integrity possible. That's how we've earned our clients' trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients, we're enabling our clients to achieve their goals specifically because of the dedication of our employees.

    Healthcare Administrative Partners, HAP, is looking for an highly experienced, detail oriented Coding Quality Assurance Auditor to work full-time in our remote Health Information Systems team.

    As a Coding Quality Assurance Auditor, you will be responsible for conducting coding quality assurance activities for the Health Information Services team.

    Duties Include:

    • Managing audit procedures, diagnoses and modifiers based on clinical documentation, utilizing generally accepted coding standards and payer-specific policies where applicable
    • Assessing quality of clinical documentation to support quality initiatives
    • Documenting audit findings using audit tools and standards; analyze findings and develop recommendations for key findings
    • Generating audit summary reports and submit to the Coding Quality Assurance Specialist for review
    • Acting as a subject matter expert in the areas of coding and compliance
    • Ensuring healthcare information collected during the engagement is always secured
    • Executing quality assurance special projects as assigned

    Candidate must have professional credentials through AHIMA or AAPC and three or more years of coding and auditing experience.

    If you are passionate about your work, able to manage the inevitable obstacles that come your way, and are willing to go the extra mile to exceed expectations, we're interested in talking to you.

    Benefits: Competitive pay, Health insurance, Dental insurance, Vision insurance, Retirement plan, Paid time off, Flexible schedule, Philanthropy


    E-Verify and Equal Opportunity Employer

  • 5 Days Ago

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Technical Auditor, Quality Assurance
  • ConcertAI
  • Plymouth Meeting, PA FULL_TIME
  • Company OverviewConcertAI’s mission is to accelerate insights, advance research, and improve patient outcomes in oncology and across life sciences. ConcertAI’s leading real-world evidence, AI technolo...
  • 8 Days Ago

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Quality Assurance Auditor I
  • berwind
  • North Wales, PA FULL_TIME
  • Position Summary:The Quality Assurance Auditor I performs quality-critical activities to ensure our finished products meet Colorcon’s quality standards and the requirements of our customers, while mee...
  • 1 Month Ago

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Auditor
  • Contact Government Services, LLC
  • Williamsport, PA FULL_TIME
  • AuditorEmployment Type: Full-Time, Mid-LevelDepartment: FinancialCGS is seeking a highly skilled Auditor to provide general auditing and accounting services in support of fraud investigations involvin...
  • 1 Day Ago

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Quality Assurance Coordinator
  • JFK Behavioral Health Center
  • Philadelphia, PA FULL_TIME
  • POSITION OVERVIEW: Responsible for quality review of charts and documents under the regulatory licensing standards in order to ensure program efficacy and compliance; alternate administrator for Elect...
  • 1 Month Ago

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Quality Assurance Supervisor (New Center)
  • Octapharma Plasma, Inc.
  • York, PA FULL_TIME
  • Requisition Number20-2183Post Date6/22/2020TitleQuality Assurance Supervisor (New Center)CityYorkStatePAPosition Typefull-timeDescriptionWant to Expandyour career-development potential,your ability to...
  • 24 Days Ago

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Quality Control Inspector
  • Aerospace Dynamics
  • Valencia, CA
  • Job Description Job Description Position Summary: Quality Control inspectors work from blueprints, digital models and cu...
  • 4/26/2024 12:00:00 AM

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Quality Control Inspector
  • ConsultNet Technology Services and Solutions
  • Irvine, CA
  • QC Inspector Irvine, CA- 1st Shift Contract to Hire $22.00- $25.00 an hour Successful candidate will perform inspections...
  • 4/26/2024 12:00:00 AM

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Quality Control Inspector
  • Murphy Company
  • Denver, CO
  • Job Title: QC Inspector Job Description: Murphy Company is looking for an experienced Certified Welding Inspector (CWI) ...
  • 4/25/2024 12:00:00 AM

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Quality Control Inspector
  • Paragon Staffing, LLC
  • Edison, NJ
  • Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, ...
  • 4/25/2024 12:00:00 AM

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Quality Control Inspector
  • Dynabrade
  • Clarence, NY
  • Job Type Full-time Description The QC Inspector is responsible for the inspection of incoming parts from suppliers and t...
  • 4/25/2024 12:00:00 AM

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Quality Control Inspector
  • Manpower
  • Lancaster, NY
  • Quality Control Inspector - $17.50 per hour Our client in Lancaster, NY is looking for hardworking, motivated talent to ...
  • 4/25/2024 12:00:00 AM

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Quality Control Inspector
  • PrideStaff
  • Lake Forest, CA
  • Job Description Job Description Quality Control Inspector for a medical device manufacturer located in the Lake Forest a...
  • 4/25/2024 12:00:00 AM

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Quality Control Inspector
  • Sealing Devices, Inc.
  • Lancaster, NY
  • Buffalo News Names Sealing Devices Inc. A Winner Of The Metro Buffalo Top Workplaces 2024 Award Programming and running ...
  • 4/24/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$47,562 to $60,485