Contact Center Quality Assurance Auditor jobs in North Carolina
Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Assurance Auditor jobs
Quality Assurance Shift Auditor 1st Shift
- Medical Action Industries
-
Arden, NC
FULL_TIME
- At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50 facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after 30 days of employment Employee stock purchase plan Tuition reimbursement Development opportunities to grow your career with a global company Job Summary Conducts in process audits of manufactured goods and/or inspects purchased finished goods and raw materials for compliance to specifications. Maintains and reports audit and inspection results. Core Responsibilities Product inspection to Device Master Record. Data preparation for analysis and presentation by others. Excel Spreadsheet generation and manipulation for analysis and reporting purposes. Assists with scheduled specification reviews and ensures that the latest revision of specifications are maintained and referenced. Performs scheduled finished goods and raw material inspections in compliance with MAI Standard Operating Procedures which may include the use of calibrated measuring devices. Maintains sample history files for all received artwork. Maintains records of all inspection results and acceptance and rejection activities in ERP system and in incoming inspection folders. Ensures non-conforming materials are placed on hold in accordance with MAI Standard Operating Procedure and documents disposition in ERP system. Communicates product failures to QA Management. Performs additional duties as directed Qualifying Experience High School Diploma, General Education Degree, or equivalent, required. One year certificate from college or technical school, preferred. Minimum, three (3) months related experience and/or training, required. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000 global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. Life at O&M When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.
- 16 Days Ago
Manager of Quality Assurance (Plasma Center)
- Freedom Plasma
-
Fayetteville, NC
FULL_TIME
- We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here’s a snapshot of the benefits you can expect: - Medical Benefits: Choose from ...
- 1 Day Ago
Center Quality Assurance Supervisor at Shelby
- Join Parachute
-
Shelby, NC
FULL_TIME
- Who Are We? Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book don...
- Just Posted
Mammography Lead Quality Assurance Technologist
- Watertown Regional Medical Center
-
Wilson, NC
FULL_TIME
- Description Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Wilson Medical Center, a 294 bed facility, we bring new and...
- 2 Months Ago
Quality Assurance Registered Nurse- Community Living Center
- US Veterans Health Administration
-
Asheville, NC
FULL_TIME
- Duties The Quality Assurance Nurse plans, coordinates, and implements the quality management and quality improvement programs for the Community Living Center. The RN is a bridge between the CLC and th...
- 2 Months Ago
Quality assurance
- Prioxtel Virtual Solutions
-
Blowing Rock, NC
FULL_TIME
- Job Description Have ever thought about being a secret shopper? Have you wanted to pretend to shop, but were secretly rating the sales, customer service and overall experience of a business? Then This...
- 1 Day Ago
Contact Center Quality Assurance Auditor jobs at Popular Companies
Quality Control Inspector
- Murphy Company
-
Denver, CO
- Job Title: QC Inspector Job Description: Murphy Company is looking for an experienced Certified Welding Inspector (CWI) ...
- 5/10/2024 12:00:00 AM
Quality Control Inspector
- Paragon Staffing, LLC
-
Edison, NJ
- Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, ...
- 5/10/2024 12:00:00 AM
Quality Control Inspector
- RightTalents LLC
-
West Falls Church, VA
- Title: Quality Control Inspector Client: Kawasaki Location: West Falls Church, VA (Onsite) Job Description: Performs Qua...
- 5/10/2024 12:00:00 AM
Quality Control Inspector
- Professional Placement Services
-
Highland Heights, OH
- QC Inspector I (2) 2nd or 3rd Shift openings - 3:00pm - 11:30pm or 11:00am - 7:00pm In this role, the Quality Control In...
- 5/7/2024 12:00:00 AM
Quality Control Inspector
- Aerospace Dynamics
-
Valencia, CA
- Job Description Job Description Position Summary: Quality Control inspectors work from blueprints, digital models and cu...
- 5/6/2024 12:00:00 AM
Quality Control Inspector
- Transco Railway Products Inc.
-
Miles City, MT
- Who We Are: Transco Railway Products, Inc. has been the leader in providing railcar maintenance and services to the rail...
- 5/6/2024 12:00:00 AM
Quality Control Inspector
- Flowserve Corporation
-
Raleigh, NC
- Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting yo...
- 4/25/2024 12:00:00 AM
Quality Control Inspector
- Flowserve Corporation
-
Raleigh, NC
- Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting yo...
- 4/25/2024 12:00:00 AM
About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$45,857 to $58,319