Contact Center Quality Assurance Auditor jobs in Michigan

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor
  • Quality Tool & Stamping
  • Muskegon, MI FULL_TIME
  • About us

    Quality Tool & Stamping is a leading West Michigan Stamping and Fabrication Company. We are looking to add to our Quality team on 1st shift.

    Summary:

    Audits work activities of production workers to verify conformance of activities to quality assurance standards by performing the following duties.

    Essential Duties and Responsibilities:

    • Performs in-process inspection.
    • Create and maintain documentation required by the quality system as appropriate.
    • Reads processing information such as worker logs, Product processing sheets, and specification sheets to verify that records adhere to quality assurance systems.
    • Observes operators using gage equipment to verify that gage equipment is being operated and maintained according to quality assurance system.
    • Writes and submits daily audit reports to Quality Assurance Manager.
    • Special assignments as assigned by Quality Assurance Manager

    Qualification:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:

    High school diploma or general education degree (GED); 1 year work related experience and/or training; or equivalent combination of education and experience.

    Job Type: Full-time

    Pay: $18.00 - $21.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Overtime

    Work setting:

    • In-person

    Education:

    • High school or equivalent (Required)

    Experience:

    • Quality control: 1 year (Required)

    Shift availability:

    • Day Shift (Required)

    Work Location: In person

  • 12 Days Ago

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Quality Assurance (QA) Auditor
  • Holtec International
  • Covert, MI FULL_TIME
  • Quality Assurance AuditorHoltec Decommissioning International (HDI) is currently seeking a Quality Assurance Auditor to join the Palisades Nuclear Plant team in Covert, MI. We are proud of our reputat...
  • 20 Days Ago

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Quality Assurance Auditor
  • UTB Management LLC
  • Farmington, MI FULL_TIME
  • We are looking for a Quality Assurance Auditor to join our team, if you enjoy working and helping people achieve high quality customer service in a call center environment and have good Microsoft expe...
  • Just Posted

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Supplier Quality Assurance Auditor
  • Holtec International
  • Covert, MI FULL_TIME
  • Supplier QA AuditorHoltec Decommissioning International (HDI) is currently seeking a Supplier QA Auditor to join the Palisades Nuclear Plant team in Covert, MI. We are proud of our reputation for prof...
  • 22 Days Ago

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Contact Center Customer Advocate
  • Victory Automotive Group Customer Contact Center
  • Canton, MI FULL_TIME
  • Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Contact Center Customer Advocate Victory Automotive Group is family owned and operated,...
  • 30 Days Ago

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Contact Center Supervisor
  • Victory Automotive Group Customer Contact Center
  • Ann Arbor, MI FULL_TIME
  • JOB DESCRIPTION: Victory Automotive Group is seeking a dedicated, supportive Contact Center Supervisor for our Corporate Contact Center. Our ideal candidate pays close attention to detail, uses critic...
  • 1 Month Ago

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Quality Control Inspector
  • Dynabrade, Inc.
  • Clarence, NY
  • Quality Control Inspector Clarence, NY (http://maps.google.com/maps?q=8989+Sheridan+Dr+Clarence+NY+USA+14031) Job Type F...
  • 4/23/2024 12:00:00 AM

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Quality Control Inspector
  • International Marine and Industrial Applicators
  • Pascagoula, MS
  • Description JOB TITLE: Quality Control Inspector JOB CODE: Quality Control REPORTS TO: Quality Assurance Manager. Direct...
  • 4/23/2024 12:00:00 AM

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Quality Control Inspector
  • Actalent
  • Milwaukee, WI
  • Description: In this role, the individual will be handling First piece, in process and final inspection. Handling PPAP d...
  • 4/22/2024 12:00:00 AM

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Quality Control Inspector
  • Aerospace Dynamics
  • Valencia, CA
  • Job Description Job Description Position Summary: Quality Control inspectors work from blueprints, digital models and cu...
  • 4/21/2024 12:00:00 AM

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Quality Control Inspector
  • Murphy Company
  • Denver, CO
  • Job Title: QC Inspector Job Description: Murphy Company is looking for an experienced Certified Welding Inspector (CWI) ...
  • 4/20/2024 12:00:00 AM

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Quality Control Inspector
  • Paragon Staffing, LLC
  • Edison, NJ
  • Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, ...
  • 4/20/2024 12:00:00 AM

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Quality Control Inspector
  • Dynabrade
  • Clarence, NY
  • Job Type Full-time Description The QC Inspector is responsible for the inspection of incoming parts from suppliers and t...
  • 4/20/2024 12:00:00 AM

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Quality Control Inspector
  • Hiring Now!
  • Raleigh, NC
  • Company Overview: If a culture of excellence, innovation and ownership is what youre searching for, consider putting you...
  • 4/20/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$47,038 to $59,818