Contact Center Quality Assurance Auditor jobs in Maine

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance
  • Maine Molecular Quality Controls, Inc
  • Saco, ME FULL_TIME
  • Quality Assurance/Regulatory Affairs Specialist I: Molecular Diagnostic Products

    Employer: Maine Molecular Quality Controls, Inc. (MMQCI) designs, develops, manufactures, and markets unique quality control products used by hospital laboratories to monitor the accuracy of tests for inherited disease, pharmacogenetics, oncology, and infectious diseases. MMQCI has developed technologies to stabilize DNA and RNA for use as quality controls and continues to pursue the discovery of novel techniques useful for the development of new quality control products. We are a small, growing company that offers a relaxed but challenging work environment.

    POSITION TITLE: Quality Assurance/Regulatory Affairs Specialist I

    BENEFITS:

    • Medical insurance
    • Dental insurance
    • 401(k)
    • Profit sharing plan
    • Vacation
    • Holidays
    • Sick leave

    How to apply: by Email/ No Phone inquiries accepted

    A cover letter is required.

    GENERAL SUMMARY:

    The Quality Assurance/Regulatory Affairs Specialist I is responsible for activities involving quality assurance and compliance with applicable regulatory requirements. Under the supervision of the Manager of QA/RA, the QA/RA Specialist I is responsible for the maintenance of policies, and management of procedures, that ensure quality compliance to MMQCI’s Quality System, based on federal Quality System Regulation 21CFR820. The successful candidate is experienced in using and maintaining a Quality System according to 21CFR820. It is expected that the QA/RA Specialist I will rapidly develop sufficient expertise to function independently. Maine Molecular is looking for the person with the energy and experience to step into this vital position in a growing company and grow along with us.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    • Maintains MMQCI Quality System documentation to ensure compliance with established procedures and regulatory compliance requirements, including, but not limited to, Standard Operating Procedures (SOPs), Master Batch Records, Change Orders, Material Review Notices (MRNs) and Corrective and Preventive Actions (CAPAs).
    • Assists or performs internal audits and supplier audits.
    • Supports FDA, ISO, and customer audits.
    • Assists in the assembly Device Master Records for new products.
    • Maintains training documentation of all MMQCI employees.

    MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

    • Education Requirements: Bachelor of Science degree in Life Sciences and at least 5 years of employment in a cGMP regulated facility and at least 2 years of experience in Quality Assurance.
    • Good communication skills, written and oral, with excellent computer skills.
    • Excellent proof-reading skills are required.
    • Very detail oriented.
    • Knowledge of current GMP regulations is required.
    • Knowledge of ISO 13485 is preferred.
    • Experience in laboratory medicine is highly preferred.
    • A strong work ethic with the ability to work in a dynamic environment with changing priorities.
    • Ability to meet challenging timelines, in spite of obstacles.
    • Willingness to learn and pitch in as part of team
    • Ability to communicate clearly and constructively to correct non-conforming behaviors and practices.
    • Must be a nonsmoker due to product contamination prevention requirements.

    A cover letter is required.

    Contact Information:

    Human Resources

    Maine Molecular Quality Controls, Inc.

    23 Mill Brook Road

    Saco, Maine 04072

    LOCATION: MMQCI is conveniently located in beautiful southern coastal Maine, minutes from the Maine Turnpike, Portland International Jetport, and less than 2 hours from Boston. Close by are fabulous Portland restaurants, sandy beaches, and a plentiful supply of Maine lobsters! Many terrific outdoor activities are easily accessible including hiking, biking, kayaking, fishing, skiing and snowshoeing. We have a beautiful, state-of-the-art facility located in Saco, right next to the Eastern Trail. Come join us!

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Parental leave

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Education:

    • Bachelor's (Required)

    Experience:

    • Quality Assurance: 2 years (Preferred)
    • ISO 13485: 1 year (Preferred)
    • Laboratory: 1 year (Preferred)
    • cGMP: 5 years (Preferred)

    Work Location: In person

  • Just Posted

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Contact center team
  • Allegacy Federal Credit Union
  • Westbrook, ME FULL_TIME
  • Job Title : Contact Center Team Lead Job Code : Reports To : Contact Center Assistant ManagerRole AccountabilityAt Allegacy, there’s a common thread that runs through all of us. It’s our commitment to...
  • 10 Days Ago

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Contact Center Representative
  • Sun Life
  • South Portland, ME FULL_TIME
  • You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fi...
  • Just Posted

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Quality Assurance Specialist
  • Job Corps
  • Bangor, ME FULL_TIME
  • Company Description Our Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of...
  • 13 Days Ago

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Quality Assurance Lead Technician
  • Ready Seafood Co
  • Saco, ME FULL_TIME
  • Quality Assurance Lead Technician Ready Seafood Company is a rapidly growing wholesale lobster business located up and down the coast of Maine with headquarters based in Saco, ME. As the largest lobst...
  • 14 Days Ago

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Quality Assurance Specialist
  • Equus
  • Bangor, ME FULL_TIME
  • Company DescriptionOur Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of ...
  • 14 Days Ago

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Quality Control Inspector
  • Flowserve Corporation
  • Raleigh, NC
  • Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting yo...
  • 4/17/2024 12:00:00 AM

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Quality Control Inspector
  • Flowserve Corporation
  • Raleigh, NC
  • Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting yo...
  • 4/17/2024 12:00:00 AM

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Quality Control Inspector
  • Aerospace Dynamics
  • Valencia, CA
  • Job Description Job Description Position Summary: Quality Control inspectors work from blueprints, digital models and cu...
  • 4/17/2024 12:00:00 AM

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Quality Control Inspector
  • Chemical Guys
  • Carson, CA
  • Brand Overview Chemical Guys is more than a brand, it's a lifestyle with a worldwide following. Driven by adventure, a p...
  • 4/17/2024 12:00:00 AM

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Quality Control Inspector
  • International Marine and Industrial Applicators
  • Groton, CT
  • Description JOB TITLE: Quality Control Inspector JOB CODE: Quality Control REPORTS TO: Quality Assurance Manager. Direct...
  • 4/15/2024 12:00:00 AM

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Quality Control Inspector
  • Murphy Company
  • Denver, CO
  • Job Title: QC Inspector Job Description: Murphy Company is looking for an experienced Certified Welding Inspector (CWI) ...
  • 4/15/2024 12:00:00 AM

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Quality Control Inspector
  • Manpower
  • Lancaster, NY
  • Quality Control Inspector - $17.50 per hour Our client in Lancaster, NY is looking for hardworking, motivated talent to ...
  • 4/15/2024 12:00:00 AM

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Quality Control Inspector
  • Sealing Devices, Inc.
  • Lancaster, NY
  • Buffalo News Names Sealing Devices Inc. A Winner Of The Metro Buffalo Top Workplaces 2024 Award Programming and running ...
  • 4/14/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$46,371 to $58,970