Contact Center Quality Assurance Auditor jobs in Lincoln, NE

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Regional Quality Assurance Manager
  • Hueman PE Talent Solutions
  • Lincoln, NE FULL_TIME
  • Our client has retained our services to hire a full-time Regional Quality Assurance Manager. The role is with a growing company that is also backed by a Private Equity firm.  
     

    Salary: 95-108k bonus

    Main location: Lincoln NE or Arlington TX facility

    Quality Assurance Regional Manager Duties and Responsibilities:

    • Directly responsible for the implementation of all SQF and Quality programs.
    • Responsible for validating changes and verification to food safety and Quality plans that have an impact on the company’s ability to deliver safe and Quality food products.
    • Coach, train, and develop QA personnel to drive a higher performance level
    • Create and drive a culture of continuous improvement in the areas of QA by proactively managing to key performance indicators (KPIs) to manage risk and drive improvement.
    • Ability to manage multiple locations.
    • 10-20% travel

    Quality Assurance Manager Knowledge, Skills, and Abilities (Required):

    • Experience with leading US Department of Agriculture certification audits required
    • Required certifications: HACCP (2x8hr course)
    • Five or more years of experience in food safety and quality management for a USDA/FDA facility is preferred
    • Ability to communicate effectively in English
    • Ability to work a flexible schedule that includes potential overtime, weekends and different work schedules
    • Ability to perform basic mathematical calculations
    • Ability to balance productivity, quality, and safety
    • Ability to travel to key locations as appropriate (approximately 10%)
    • Proficient and ability to use and manage excel
    • Managed and validated Food Safety System in SQF (preferred) or BRC
    • Managed a team
    • Internal Auditing

    Quality Assurance Manager Knowledge, Skills, and Abilities (Preferred):

    • 2 years of Lead auditor
    • SQF experienced
    • Bachelor’s degree in food safety, food science, or related degree preferred
    • Certification in Juice HACCP, Seafood HACCP, internal auditing, SQF, and PCQI – Human Consumable and Animal Consumable
    • Experience managing multiple locations simultaneously preferred
    • Environmental monitoring and sampling experience preferred
    • Developed a food safety plan
    • USDA experience
    • Export experience

    Quality Assurance Regional Manager Physical Demands and Working Conditions:

    • This role operates in a wet and cold/refrigerated environment (around 35 - 40 degrees F) located within a manufacturing, warehousing, and production-type facility. Must be able to withstand cold temperatures for the duration of shift when necessary.

    ​ ​​​  
    If you are interested in learning more about the company and this career opportunity as a Regional Quality Assurance Manager apply today! 

  • 2 Days Ago

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Quality Assurance Manager
  • Tran-Tec LLC
  • Columbus, NE FULL_TIME
  • Job Overview:We are seeking a highly skilled and experienced Quality Assurance Manager to join our team. As the Quality Assurance Manager, you will be responsible for ensuring that our products meet t...
  • 2 Days Ago

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Quality Assurance Manager
  • Nebraska Aluminum Castings, Inc.
  • Hastings, NE FULL_TIME
  • Job Summary:We are seeking a detail-oriented Quality Assurance Manager to oversee our quality control processes. The ideal candidate will plan and direct activities concerned with development, applica...
  • 3 Days Ago

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Quality Assurance Technician
  • Great Plains Beef
  • Lincoln, NE FULL_TIME
  • Quality Assurance Technician LOCATION: Lincoln, NE DEPARTMENT: GPD HOURS: Monday through Friday 7 a.m. to 4 p.m. (Flexible- some early morning or evening hours required, as needed weekend hours) 17.50...
  • 5 Days Ago

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Quality Assurance Analyst I
  • Buckle
  • Kearney, NE FULL_TIME
  • Summary The Quality Assurance (QA) Analyst I will help ensure all products and services meet company standards and end-user requirements. The QA Analyst I will be responsible for manual testing, maint...
  • 1 Month Ago

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Quality Assurance Compliance Specialist
  • Zoetis, Inc
  • Lincoln, NE FULL_TIME
  • Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals.At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been reco...
  • 1 Month Ago

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0 Contact Center Quality Assurance Auditor jobs found in Lincoln, NE area

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QA/QC Construction Inspector
  • NEBCO, Inc.
  • Lincoln, NE
  • Company Background Founded in 1908, NEBCO, Inc. is a fourth-generation, family-owned and operated business with more tha...
  • 5/10/2024 12:00:00 AM

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Construction Materials Engineering Technician II
  • TERRACON
  • Lincoln, NE
  • Job Description General Responsibilities: Perform field and/or laboratory testing, observation, and inspection of constr...
  • 5/10/2024 12:00:00 AM

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2nd Shift Quality Assurance Inspector
  • Advance Services Inc
  • Waverly, NE
  • Experienced Quality Assurance Inspector Hiring Immediately! Get hired! Advance Services is hiring highly motivated and e...
  • 5/9/2024 12:00:00 AM

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Registered Nurse
  • State of Nebraska
  • Lincoln, NE
  • The work we do matters! Hiring Agency: Correctional Services - Agency 46 Location: Lincoln Job Posting, McCook Job Posti...
  • 5/9/2024 12:00:00 AM

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Press Brake Operator - 1st Shift
  • Lincoln Industries
  • Lincoln, NE
  • Job Description Job Description Job Title: Machine Operator SUMMARY: Will support operations by producing machined parts...
  • 5/7/2024 12:00:00 AM

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Construction Superintendent
  • Peak Contracting Group
  • Lincoln, NE
  • Job Description Job Description COMPANY OVERVIEW Peak Contracting Group is a family-owned, dynamic, and rapidly growing ...
  • 5/6/2024 12:00:00 AM

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Operational Quality Manager
  • Haleon
  • Lincoln, NE
  • Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving e...
  • 4/11/2024 12:00:00 AM

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Quality Inspector
  • QPS Employment Group
  • Waverly, NE
  • Position Title: Quality Inspector – 2nd + 3rd Shift Wage: $18.00-$19.00 per hour Shift: 2nd; 3rd Hours: 4:00pm-12:00am; ...
  • 3/4/2024 12:00:00 AM

Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,567 to $56,679
Lincoln, Nebraska area prices
were up 0.8% from a year ago