Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Our client has retained our services to hire a full-time Regional Quality Assurance Manager. The role is with a growing company that is also backed by a Private Equity firm.
Salary: 95-108k bonus
Main location: Lincoln NE or Arlington TX facility
Quality Assurance Regional Manager Duties and Responsibilities:
Quality Assurance Manager Knowledge, Skills, and Abilities (Required):
Quality Assurance Manager Knowledge, Skills, and Abilities (Preferred):
Quality Assurance Regional Manager Physical Demands and Working Conditions:
If you are interested in learning more about the company and this career opportunity as a Regional Quality Assurance Manager apply today!
Clear All
0 Contact Center Quality Assurance Auditor jobs found in Lincoln, NE area