Contact Center Quality Assurance Auditor jobs in Idaho

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance
  • CTI Foods
  • Wilder, ID FULL_TIME
  • CTI Foods Overview

    We are a customer focused custom manufacturer of quality food products to exacting standards that delight our customers and their consumers.

     

    The people of CTI Foods are our #1 ingredient that drive us to be the best custom food and culinary solutions team that has seven state-of-the-art food processing facilities and over 1,800 employees from California, Idaho, Iowa, Kentucky, Pennsylvania, and Texas.

     

    We are a company that “Thinks Big and Acts Small.” Employees are treated like family. In order to succeed, it takes every person working together, being nimble, and executing at the highest levels. It is our responsibility to provide you every opportunity and resource to achieve that success.

     

    Make an impact from day ONE at CTI Foods!

    Job Overview

    The primary responsibility of the Quality Assurance Technician is to ensure compliance with Company food safety and quality standards for raw materials, processed products, and processing procedures are maintained under minimal supervision. Must be able to stand long periods of time, able to work in hot and cold environments.

    Work Schedule 4:30PM-  4:30AM/5:00AM Monday- Saturday Pay Rate: 18.20 an hour NIGHT SHIFT ONLY

    Responsibilities

    Assist in the execution of internal audits and assist in product traceability and mock recall exercises, 3rd party and customer audits

    Provide technical assistance to operations regarding process deviation reports and product specifications

    Retain product and investigate to determine disposition under the guidance of Management

    Perform documentation review, HACCP verification activities (Pre-Shipment Review, Cook System Verifications, Direct Observations) and SSOP monitoring activities (pre-operational and operational) as necessary

    Implement and maintain environmental monitoring programs including weekly and monthly microbiological testing is being performed to standard

    Communicate deficiencies and opportunities to Quality Assurance and Operations Management

    Promotes, adheres, and is responsible for Food Safety and Quality.

    Follow all Good Manufacturing Practices (GMP) as required.

    Performs any other related duties as assigned

     

    Qualifications

    • High School diploma or GED equivalent.
    • 1 years’ experience in a manufacturing environment and/or equivalent combination of education and experience.
    • Ability to apply understanding to carry out instructions furnished in written, oral or diagram form.
    • Ability to lead, motivate and mentor large teams of hourly associates is required.
    • Strong communication and leadership skills.
    • Strong analytical/critical thinking.
    • Strong accountability, consistency and follow-through skills.
    • Knowledge of GMP’s and regulatory expectations
    • Working knowledge of plant equipment and safety.

        

  • 22 Days Ago

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Contact Center Representative
  • Frontier Credit Union
  • Idaho Falls, ID FULL_TIME
  • DescriptionPosition Overview: Responsible for handling all incoming calls for the credit union, projecting a friendly voice and serving as a knowledgeable resource with each interaction. Provides expe...
  • 11 Days Ago

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Member Contact Center Agent
  • Idaho Central Credit Union
  • Meridian, ID OTHER
  • Overview Do you enjoy talking to people and helping them solve problems? Do you enjoy setting and reaching challenging goals? Do you love learning how to solve new puzzles? If so, you could be the per...
  • 15 Days Ago

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Member Contact Center Agent
  • Idaho Central Credit Union
  • Chubbuck, ID OTHER
  • Overview Do you enjoy talking to people and helping them solve problems? Do you enjoy setting and reaching challenging goals? Do you love learning how to solve new puzzles? If so, you could be the per...
  • 15 Days Ago

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Member Contact Center Agent
  • Idaho Central Credit Union
  • Coeur d'Alene, ID OTHER
  • Overview Do you enjoy talking to people and helping them solve problems? Do you enjoy setting and reaching challenging goals? Do you love learning how to solve new puzzles? If so, you could be the per...
  • 1 Month Ago

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Night Auditor/Front Desk Agent
  • Post Falls Quality Inn
  • Falls, ID PART_TIME,FULL_TIME
  • We’re looking for a Front Desk Assistant to assist guests with their requests and balance accounts from the day shift. Front Desk Assistant responsibilities include checking in guests, handling their ...
  • 9 Days Ago

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Quality Control Inspector
  • Luttrell Staffing Group
  • Dublin, VA
  • Do you have thorough understanding of Fresh Fruit & Vegetable regulations? Luttrell Staffing Group, in partnership with ...
  • 3/28/2024 12:00:00 AM

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Quality Control Inspector
  • AmeriTech Staffing, Inc.
  • Houston, TX
  • Job Description Job Description A sheet metal manufacturing company located in Northwest Houston has an opening for a QC...
  • 3/28/2024 12:00:00 AM

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Quality Control Inspector
  • PrideStaff
  • Lake Forest, CA
  • Job Description Job Description Quality Control Inspector for a medical device manufacturer located in the Lake Forest a...
  • 3/28/2024 12:00:00 AM

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Quality Control Inspector
  • Xtreme Aviation LLC
  • Opa Locka, FL
  • Description The QC Inspector reports to the Quality Control Manager. Inspectors are responsible for the efficient and ec...
  • 3/28/2024 12:00:00 AM

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Quality Control Inspector
  • Professional Recruiters
  • Lehi, UT
  • Job Description Job Description Quality Control (QC) Inspector – Lehi, Utah Are you ready to make an impact as a Quality...
  • 3/27/2024 12:00:00 AM

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Quality Control Inspector
  • Expert Staffing West
  • San Diego, CA
  • Job Description Job Description JOB SUMMARY: As a Quality Control Inspector, you will be tasked with performing various ...
  • 3/26/2024 12:00:00 AM

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Quality Control Inspector
  • Adecco
  • Chicago, IL
  • Quality Control Inspector Experience with programming CMM vision systems required. Needs to be able to write code to pro...
  • 3/26/2024 12:00:00 AM

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Quality Control Inspector
  • Paragon Staffing, LLC
  • Edison, NJ
  • Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, ...
  • 3/24/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,131 to $56,130