Contact Center Quality Assurance Auditor jobs in Hastings, NE

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance
  • Crete Core Ingredients - Crete, Nebraska
  • Crete, NE FULL_TIME
  • **THIS POSITION IS LOCATED IN CRETE, NEBRASKA**

    The Quality Assurance Technician (QA tech) will fill an essential role in the monitoring and advancement of the safety and quality programs within the company. Through continuous process checks, the QA tech will ensure the integrity of each batch of product that the company produces, so that the company’s customers will have confidence that company’s product meets their specific ingredient specification requirements. The successful QA tech will have critical thinking skills, a tenacious character, and the ability to communicate effectively with all levels within the company.

    Responsibilities:

    • Perform process checks throughout the processing, packaging, sanitation and warehousing functions of the company, including pre-operational checks, sanitation verification, label checks, net weight checks, package integrity checks, and organoleptic checks
    • Calibrate test equipment
    • Pull samples for submittal to external laboratory vendor for batch testing
    • Test and document batch testing results for creation of certificate analysis for customer
    • Provide independent oversight of processes, verifying compliance to company standards and policies, and effectively communicating when there are deviations from standards or processes
    • Assist in training employees on food safety, company processes and GMP’s
    • Maintain accurate and organized records of QA activities
    • Maintain organized inventory of retained products
    • Monitor HACCP critical control points
    • Maintain ongoing company compliance with all applicable regulations
    • Conduct research on Quality Assurance issues and communicate findings to the Quality Assurance Manager

    Skills/Knowledge/Abilities:

    • Work standing or walking for most working shifts
    • Perform physical duties, including but not limited to pushing, pulling, lifting, twisting, and walking
    • Basic math and literacy
    • Conversant in English; Spanish a plus
    • Basic computer operation skills
    • Ability to understand and operate product testing equipment
    • High level of organizational skills, including written and verbal communication, creative problem solving, and commitment to company goals
    • Entrepreneurial attitude towards continuous improvements to food safety systems

    Qualifications:

    • Must be able to send and read emails
    • Must be willing to work in Crete, Nebraska

    We offer an excellent benefits package, paid holidays and employees are paid every Friday.

    Job Type: Full-time

    Job Type: Full-time

    Pay: $20.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 1 year
    • Under 1 year

    Schedule:

    • Weekends as needed

    Work Location: In person

  • 1 Day Ago

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Quality Assurance Manager
  • Hueman PE Talent Solutions
  • Lincoln, NE FULL_TIME
  • Universal Pure is hiring a Quality & Food Safety Manager as a full time, permanent position in Lincoln, NE. The Quality & Food Safety Manager develops, implements, and maintains systems and processes ...
  • 17 Days Ago

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Quality Assurance Analyst I
  • Buckle
  • Kearney, NE FULL_TIME
  • Summary The Quality Assurance (QA) Analyst I will help ensure all products and services meet company standards and end-user requirements. The QA Analyst I will be responsible for manual testing, maint...
  • 19 Days Ago

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Quality Assurance Compliance Specialist
  • Zoetis, Inc
  • Lincoln, NE FULL_TIME
  • Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals.At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been reco...
  • 19 Days Ago

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Quality Assurance Tech
  • Nebraska Aluminum Castings
  • Blaine, NE FULL_TIME
  • Our Quality Assurance Inspectors are responsible for monitoring and maintaining the quality of our die-cast aluminum parts throughout all stages of the process. Their duties include testing and inspec...
  • 1 Day Ago

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QUALITY ASSURANCE & TRAINING MANAGER
  • ResCare Community Living
  • LINCOLN, NE FULL_TIME
  • Our Company ResCare Community Living Overview The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QAM ...
  • 11 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Hastings, NE area

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Repair Technician
  • Principle Personnel Group
  • Hastings, NE
  • Job Description Job Description TANK CAR REPAIR TECHNICIAN First Shift::::: Monday - Thursday, 6am - 4:30pm, with POSSIB...
  • 4/24/2024 12:00:00 AM

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Repair Technician
  • Principle Personnel Group
  • Grand Island, NE
  • Job Description Job Description TANK CAR REPAIR TECHNICIAN First Shift::::: Monday - Thursday, 6am - 4:30pm, with (curre...
  • 4/24/2024 12:00:00 AM

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Project Superintendent
  • RMV Construction Company
  • Kearney, NE
  • Job Description Job Description We are seeking a Project Superintendent to join our team! You will oversee project plann...
  • 4/23/2024 12:00:00 AM

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Transportation Security Officer
  • Department Of Homeland Security
  • Kearney, NE
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/22/2024 12:00:00 AM

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Lead Transportation Security Officer
  • Department Of Homeland Security
  • Kearney, NE
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

Hastings is a city and county seat of Adams County, Nebraska, United States. The population was 24,907 at the 2010 census. It is known as the town where Kool-Aid was invented by Edwin Perkins in 1927, and celebrates that event with the Kool-Aid Days festival every August. Hastings is also known for Fisher Fountain, and during World War II operated the largest Naval Ammunition Depot in the United States. It was chosen because of it centralized location from North to South and East and West in the country. This made it quicker to send ammunition by train to wherever needed. According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,845 to $55,758
Hastings, Nebraska area prices
were up 0.8% from a year ago