Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
**THIS POSITION IS LOCATED IN CRETE, NEBRASKA**
The Quality Assurance Technician (QA tech) will fill an essential role in the monitoring and advancement of the safety and quality programs within the company. Through continuous process checks, the QA tech will ensure the integrity of each batch of product that the company produces, so that the company’s customers will have confidence that company’s product meets their specific ingredient specification requirements. The successful QA tech will have critical thinking skills, a tenacious character, and the ability to communicate effectively with all levels within the company.
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We offer an excellent benefits package, paid holidays and employees are paid every Friday.
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 per hour
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Work Location: In person
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0 Contact Center Quality Assurance Auditor jobs found in Hastings, NE area