Contact Center Quality Assurance Auditor jobs in Greenwood, IN

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor - QPCR
  • Labcorp
  • Greenfield, IN FULL_TIME
  • Our Labcorp site in Greenfield, IN, is currently recruiting for a Quality Auditor to support our Molecular Bioanalysis team.   We are looking for someone with at least 3 years in a regulatory environment and/or Molecular Bio A. Do you have QPCR experience and love supporting quality?

    Within the CMC business unit, the Molecular department is dedicated to the development, validation and execution of molecular techniques, such as QPCR, RTqPCR and Digital PCR to support Cell Therapies, Gene Therapies and Vaccines. We structure ourselves to deliver scientific expertise to our clients; collaborating closely with them to support the development of medicinal products through the drug development process and onto market.

    This role supports the Molecular department as a Quality Auditor. You will perform quality audit reviews in the molecular biology for clinical and pre-clinical studies.

    This position is at the Greenfield, IN. facility (This position is not remote).

    Job Duties:

    • Evaluates responses to inspection reports and performs follow-up with respondents, management, or others, if needed, to ensure resolution

    • Report on relevant quality metrics (for multiple topics/departments) and highlight trends.

    • Provide consultation to the operational team (e.g. as they revise/write controlled documents)

    • Delivery of training in performance of audits (basic, intermediate audit activities)

    • Work with operational management to support Quality topics and/or working on projects with

    • Contribute to local Quality initiatives and process improvement initiatives aimed at improving compliance and/or efficiency of the local QA organization.

    • Create and/or re-write QA SOPs based on findings from local quality initiatives.

    • Ensure Regulatory Compliance and Quality Assurance (RC&QA) responsibilities.

    Experience: Minimum Required:

    • 3 years in regulatory environment

    • Knowledge of industry quality systems/standards and able to apply (applicable) regulations to monitor compliance.

    • Experienced in process improvement and able to influence process improvement initiatives / offer solutions.

    • Clear communication skills, including ability to provide clear feedback.

    • Able to clearly articulate processes to provide training.

    Education/Qualifications/Certifications and Licenses Recommended:

    • A minimum of a Bachelor’s Degree in Life Sciences preferred (or equivalent Life Science experience)

    • Experience may be substituted for education.

    Why People choose to work at Labcorp?

    At Labcorp, it’s our people that make us great – it’s what our clients, our partners and, most importantly, what our employees say. Here, you’ll have the opportunity to work with extraordinary people with diverse viewpoints. You’ll discover your own outstanding potential as we build an even stronger organization with industry leaders from early development to the clinic and beyond.  We help our clients develop medicines that improve health and improve lives of their family and friends.

    Pay Range: $60,000-85,000/year.

    Work Schedule: 8am-5pm

    Work Location: 671 S Meridian Rd, Greenfield, IN 46140

    Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.  For more detailed information, please click here.

    Labcorp is proud to be an Equal Opportunity Employer:

    As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

    For more information about how we collect and store your personal data, please see our Privacy Statement. 

  • 2 Days Ago

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Quality Assurance Auditor I
  • Colorcon
  • Indianapolis, IN FULL_TIME
  • Quality Assurance Auditor I Colorcon® is a world leader in the development, supply and technical support of formulated film coating systems, modified release technologies, specialty excipients and fun...
  • 5 Days Ago

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QUALITY ASSURANCE AUDITOR - AS9100 & AS9110
  • COMLUX AMERICA LLC
  • Indianapolis, IN FULL_TIME
  • QUALITY ASSURANCE AUDITOR - AS9100 &AS9110 JOB DESCRIPTION POSITION SUMMARY: This position supports the Quality Management System (QMS) to include overall compliance with FAA regulations and industry ...
  • 4 Days Ago

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Quality Assurance Coordinator
  • Wabash Center Inc
  • Lafayette, IN FULL_TIME
  • Wabash Center comes from humble beginnings. The origin of the organization can be traced to a core group of families with children who had special needs. Today, Wabash Center has grown into a comprehe...
  • 13 Days Ago

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Clinical Quality Assurance & Improvement Specialist
  • Damien Center
  • Indianapolis, IN FULL_TIME
  • Clinical Quality Assurance & Improvement Specialist Quality and Compliance Team Damien Center Values Dignity-Collaboration-Accountability-Equity-Quality-Innovation Founded in 1987, Damien Center is In...
  • 21 Days Ago

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Quality Manage-RN
  • Assurance Health System
  • Indianapolis, IN FULL_TIME
  • Quality Manager- Full time **Must have an Associates or Bachelors of Nursing degree** Assurance Health is a short-term, inpatient geri-psychiatric facility that focuses on the mental health needs of o...
  • 12 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Greenwood, IN area

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Quality Control Inspectors - No Experience Required
  • LaborMAX Staffing
  • Greensburg, IN
  • Immediately Hiring for multiple Quality Control Inspectors. Apply today to begin work as a Quality Inspector. Bonus Oppo...
  • 4/18/2024 12:00:00 AM

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Quality Control Inspector for Machine Shop
  • Triangle Engineering
  • Indianapolis, IN
  • Job Description Job Description Triangle Engineering is seeking a Quality Control Inspector Technician to join the team!...
  • 4/18/2024 12:00:00 AM

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FSQA Manager
  • Hiring Now!
  • Indianapolis, IN
  • QUALITY ASSURANCE MANAGER Indianapolis, INSalary Range: $90-100,000 Shift | Hours: 1st shift | Monday Friday (Saturday a...
  • 4/18/2024 12:00:00 AM

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Quality Inspector
  • Aegis Worldwide
  • Bloomington, IN
  • Job Description Job Description Aegis is partnered with a family owned manufacturer in Bloomington, IN looking to add a ...
  • 4/17/2024 12:00:00 AM

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Quality Inspector - 1st & 2nd Shift - Up to $20/hr
  • Aegis Worldwide
  • Franklin, IN
  • Job Description Job Description Aegis is partnered with an aerospace manufacturer in Franklin, IN looking to add a Quali...
  • 4/17/2024 12:00:00 AM

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Quality Assurance Manager
  • Hiring Now!
  • Indianapolis, IN
  • QUALITY ASSURANCE MANAGERIndianapolis, INSalary Range:$90-100,000 Shift | Hours:1stshift | Monday Friday(Saturday as nee...
  • 4/17/2024 12:00:00 AM

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Quality Control Inspector / CNC Machine Shop (2024-04-15)
  • Manufacturing Company
  • Avon, IN
  • Job Description Job Description We are seeking FULL TIME CNC Machine shop inspectors to insure that the components that ...
  • 4/16/2024 12:00:00 AM

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Quality Inspector I
  • Tomz Corporation
  • Knightstown, IN
  • Job Description Job Description TOMZ Corporation, a leader in manufacturing of devices and components for major medical ...
  • 4/14/2024 12:00:00 AM

Greenwood is a city in Johnson County, Indiana, United States. The population was 49,791 at the 2010 Census, and increased to 56,545 in the Census 2016 estimates. Greenwood is located between Indiana State Road 37 and Interstate 65. The city shares a border with Indianapolis and is the most populous suburb in the southern portion of the Indianapolis Metropolitan Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$46,371 to $58,970
Greenwood, Indiana area prices
were up 1.3% from a year ago