Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
About Us
ANI Pharmaceuticals, Inc., headquartered near the beautiful shores of Lake of the Woods in Baudette, MN, is a diversified bio-pharmaceutical company serving patients in need by developing, manufacturing, and marketing high quality branded and generic prescription pharmaceutical products.
About the Role
This position is responsible for providing support to the Manufacturing and Packaging Operations to ensure relevant procedures are followed and meet GMP requirements. This includes, but is not limited to the following:
2nd Shift Monday -Friday 3:15 pm to 11:15 pm
Position Responsibilities:
Responsibilities include but are not limited to:
About You
Benefits & Perks
THE PERSON HIRED FOR THIS POSITION MUST BE ABLE TO RELOCATE TO BAUDETTE, MINNESOTA AT TIME OF HIRE
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0 Contact Center Quality Assurance Auditor jobs found in Grand Forks, ND area