Contact Center Quality Analyst, Sr. jobs in Richmond, VA

The Virginia Economic Development Partnership (VEDP) seeks a Senior Analyst to join its Real Estate Solutions Division. The senior analyst will engage with statewide partners to understand available properties and lead the development of real estate packages for prospective projects. This individual will convey valuable data from partner engagements and site visits to the team to ensure that the real estate database is accurate and informed grant selections are made.

This position will join a high-impact team that broadly focuses on analyzing, developing, and implementing real estate solutions for economic development projects across Virginia. The team collaborates and coordinates with partners (e.g., local and regional economic development organizations, utilities, state funding partners) and third-party private entities to strategically develop and maintain a comprehensive, statewide portfolio of project-ready industrial sites and other real estate options for the full range of economic development project types and sizes considering Virginia and its regions. 

Responsibilities:

• Conduct a community visitation program to counties, cities, and regional organizations to gain knowledge of real estate 
• Build relationships with and counsel community and regional partners to implement site development strategies and projects
• Engage with economic development projects to identify and recommend compelling real estate solutions in response to client inquiries
• Participate in project consultations, prospect meetings or presentations as necessary in order to make appropriate site/building and/or community/region recommendations
• Analyze and assist in strategy development to align Virginia’s real estate inventory with current and future economic development opportunities
• Collaborate with economic development partners and state agencies on various site development activities and grant programs
• Support the administration of VEDP’s site-related grant programs with application evaluation and interviews, program application and guideline updates, participation in site visits and grant selection processes
• Assist with communications and services to Virginia's economic development partner community
• Evaluate the adequacy of Virginia’s real estate product offerings for the various sectors and regions of Virginia and Work through grant programs and development community to address gaps
• Assist with updating the State’s online searchable database of available sites and buildings (VirginiaScan) for recommendation to business prospects

Skills:

• Relevant experience in positions of progressive responsibility at an economic development, civil engineering, construction management, industrial real estate, and/or public organization
• Impeccable presentation and communication skills (verbal and written) and experience conveying complex content to stakeholders
• Strong motivation to sharpen analytical skills and bring new and innovative ideas to the team
• Advanced knowledge of PowerPoint and Excel
•  Strong organizational skills and experience managing multiple projects

Experience:

• 3 years’ experience in economics, business, public policy/administration, planning, or a related field is preferred. 
• Knowledge of commercial real estate or development, project management fundamentals, and local government is preferred
• Experience with grant administration

Highly competitive applicants will also have one or both of the following:

• Knowledge of economic development, regional/urban planning, manufacturing, and other industrial facilities 
• Familiarity with Virginia’s economy

Being authorized to work in the U.S. is a precondition of employment. VEDP uses the E-Verify system and does not provide sponsorship. 

All candidates must apply through our website: https://www.vedp.org/careers. A valid driver’s license and some overnight travel are required. Applicants must provide a résumé and a short cover letter. Work samples may be requested of short-listed applicants. Salary Minimum: $65,000. Application deadline: February 12, 2024. 

VEDP is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, genetics, or against otherwise qualified individuals with disabilities. VEDP intends that its employment and personnel policies and practices conform to all applicable federal, state, and local laws and regulations regarding non-discrimination and affirmative action. Applicants requiring more information or requiring assistance may contact VEDP Human Resources at 1-804-545-5634 or vedphr@VEDP.org. TDD 1-800-828-1120.