Contact Center Quality Analyst, Sr. jobs in Muncie, IN
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst, Sr. jobs
- Stratosphere Quality
-
Winchester, IN
FULL_TIME
-
Summary of Responsibilities
Join the Stratosphere Quality Team!
Stratosphere Quality cultivates a positive organizational work environment, where employees are compelled to perform their best.
Our team enjoys rewarding and meaningful work in a wide range of manufacturing work environments.
Begin a rewarding career today and envision yourself at work with Stratosphere Quality.
Rate of Pay : $17.00 / hour
Top 10 Reasons to work for Stratosphere Quality :
Free Training
No Experience Necessary!
Vacation Time
Start accruing PTO on Day One
Benefits
Medical Benefits, Life Insurance, & 401k
Advancement Opportunities
After just 90 days of Employment
Referral Program
Earn $200 per referral!
SQ Rocs and President's Club
Be rewarded for your hard work
Shutdown Savings
Save wages for a rainy day
Reimbursement Program
New Equipment On Us!
New Tech
Learn and Work with our newest Technology Platforms
Travel Opportunities
Customer sites from coast to coast
Quality Inspector Job Summary
Quality Inspectors perform various sorting, inspection, production, and data capture. Quality Inspectors work in partnership with our customers to contain and improve quality issues the most efficient way possible.
Stratosphere Quality’s vision is to be the Leading Global Provider of Premium Inspection and Quality Assurance Services.
We create an atmosphere where we recognize the individual, work together to solve problems, and foster an environment for employee growth.
Quality Inspectors work in manufacturing plants, warehouses or other locations where our customers parts are being produced or stored.
The location may vary day to day depending on the needs of our customers. Stratosphere Quality teams work collectively to ensure that we are responsive, accountable, and accurate in all aspects of our work.
It’s important and our people are key to our continued success.
Quality Inspector Job Responsibilities & Duties
- Performs various sorting, inspection, production, and data entry
- Reads and follows work instructions, work rules and directions
- Uses inspection, measuring and test equipment as required
- Completes required training classes
- Follows all employee policies and other duties as assigned
Quality Inspector Job Qualifications & Skills
- Flexibility and adaptability
- Positive attitude and self-motivated
- Detail orientated
Need help finding the right job?
Last updated : 2024-03-27
- 22 Days Ago
- Stratosphere Quality
-
WINCHESTER, IN
FULL_TIME
- Summary of Responsibilities Join the Stratosphere Quality Team! Stratosphere Quality cultivates a positive organizational work environment, where employees are compelled to perform their best. Our tea...
- 22 Days Ago
- Lighthouse Autism Center
-
Noblesville, IN
FULL_TIME
- Description$8,000 signing bonus!At Lighthouse Autism Center (LAC), we combine our values and clinical expertise to provide collaborative, compassionate care in order to promote the best outcomes for o...
- 11 Days Ago
- Lighthouse Autism Center
-
Daleville, IN
FULL_TIME
- DescriptionDaleville, IN - $8,000 signing bonus!At Lighthouse Autism Center (LAC), we combine our values and clinical expertise to provide collaborative, compassionate care in order to promote the bes...
- 14 Days Ago
- Applied Behavior Center for Autism
-
Noblesville, IN
FULL_TIME
- Board Certified Behavior Analyst Center Locations: Greenwood, Central West, Terre Haute, Richmond, Noblesville, Vincennes, and Early Childhood Center – South About ABC: As the longest-running ABA ther...
- 5 Days Ago
- Lighthouse Autism Center
-
Castle, IN
FULL_TIME
- Description: $10,000 signing bonus! At Lighthouse Autism Center (LAC), we combine our values and clinical expertise to provide collaborative, compassionate care in order to promote the best outcomes f...
- 23 Days Ago
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- Muncie, IN
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0 Contact Center Quality Analyst, Sr. jobs found in Muncie, IN area
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Muncie, IN
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Fishers, IN
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Bluffton, IN
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Bluffton, IN
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- Supplemental Health Care
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Muncie, IN
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About Muncie, Indiana
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