Contact Center Quality Analyst, Sr. jobs in Maryland

Our Frederick Manufacturing Center (FMC) creates life-changing medicines for people around the world and has been recognized by our local community as being a Top 50’ Business in Frederick and awarded Frederick County’s ‘Best Place to Work’. This distinctive biologic manufacturing facility, with over 800 employees, makes a direct contribution to treating people with cancer, respiratory and autoimmune conditions across the globe.  We work hard to deliver life-changing medicines to patients, and we take time to have fun and celebrate our accomplishments. From catered site festivities to competitive events, community outreach activities, environmental and wellness showcases and team-building functions, we take time to recognize our achievements and celebrate our diversity.  We are dedicated to creating a culture of inclusion and collaboration and are committed to continuous learning by offering ongoing skill building and training for our staff.  Fueled by our aspiration to deliver accelerated growth for our company and to make people’s lives better, there’s never been a more exciting time to join the team and shape the future of AstraZeneca Operations. 

Join us as a Quality Control Senior Analyst in our Operations department. This role is perfect for those who are passionate about making a real-life difference to patients. You will be responsible for performing laboratory testing and will play a critical role as the eyes and ears of our patients. 

Acc
As a QC Senior Analyst, you will perform a broad spectrum of routine tasks in your functional area, review documented information, prepare and execute protocols, and own complex minor investigations. You will also represent QC on site committees, propose and implement process efficiencies, and provide direction and training to analysts. You will work under general supervision, following established procedures to perform job requirements. 

Essential Skills/Experience:
- Bachelor’s degree in Scientific / Biotech / Pharmaceutical field of study
- 2 years of analytical testing experience in pharmaceutical or biopharmaceutical industry

Desirable Skills/Experience:
- 4 years of analytical testing experience in pharmaceutical or biopharmaceutical industry

At AstraZeneca, we take Quality seriously. Our work is important and valued. We are always innovating, trialling the latest models and technologies to improve reliability and excellence in our processes. We are proactive, science-based, and solutions-oriented. Our focus is on scaling and introducing new technologies, using models to predict and proactively manage risk. We are strong communicators and networkers, working together as a team to get our pipeline out to patients sustainably, reliably and safely.

Are you ready to be the voice of the patient? Are you ready to certify every batch and ensure manufacturing supplies move without challenges? If so, apply today and join us in our mission to improve the quality of patients' healthcare and ultimately their quality of life.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.